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 EntryNo: 3976
 Date: Monday
08:59 PM
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/94.0.4606.61 Safari/537.36 Fran Neston
Safari United States of America
. Two recent issues. 1. Citi bank sent check to pay off Wells personal loan to New Mexico , overnight delivery location, but after a week, Wells never credited the personal loan, so put stop payment on check. NOW, my Wells Fargo personal loan has completely disappeared from my Wells Fargo web page.
2nd. On the 1st of the month, $1500 is deposited into my checking account, however, on the 4th there is no deposit to my checking account. What they do with the month blows my mind.

Visitor comments: 1
 EntryNo: 3975
 Date: Wednesday
06:19 PM
Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/94.0.4606.61 Safari/537.36 Carolyn
Safari United States of America
I set up a wire transfer to pay for purchase of a horse. Got confirmation number and showed date and receipt date to be the following day. I responded to multiple texts confirmations too. No reason to think the wire would not go though as set up. Then seller lets me know the wire did not go through. Called 'customer service' and told the wire was held because it was flagged as 'possible fraud'. I expressed my RAGE that I was not notified of this hold and the purchase was in jeopardy! Told it was to 'protect me'. BULL SHIT. Wells Fargo is soon to be my xbank. Told that the seller 'beat them to notifying me'. REALLY???? Wells Fargo sucks sucks sucks.
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 EntryNo: 3974
 Date: Friday
04:01 AM
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.82 Safari/537.36 George
Safari United States of America
TD Ameritrade was unable to locate my funds transferred from the Huntington Bank to TD Ameritrade. I argue all day with them as I paid 25 dollars to have this wire transfer. Finally spoke to a supervisor at TD Ameritrade, Jeffrey Stezovsky, who told me to get the federal tracking number for the wired funds from the Huntington then we will be able to help you, I asked him to call me back in an hour he said he was unable to make call backs. Fast forward after an hour I got the requested tracking number and for the eighth time in one day I called back and spoke to a representative explained the entire problem over for the eighth, two times I got hung up on, I explained to her that I spoke to Mr. Stezovsky she said she would leave him a message to call back, I told her he said he can't make call backs, she responded yes he has the ability to, another TD Ameritrade lie as he does have the ability to call back. He called me back and I gave him the federal tracking number THAT HE requested and his reply was “there is nothing I can do,” completely different story since he was the one who requested I get the Federal tracking info, I got upset cursed him out he hung up, third time in one day I got hung up on, first two there was no foul language involved I elevated my voice with good reason I am missing 11,000 dollars that was wired transferred to TD Ameritrade, if they don't understand my anger over my missing 11,000 dollars then they have no business talking to customers. When I made the wire transaction I had a TD Ameritrade agent on speaker phone as my banker was asking questions so this would be a fool proof transaction. TD Ameritrade agent told us it must go through Wells Fargo and provided a tracking number. Never received funds, 11,000 dollars, to my TD Ameritrade. So I called eight times total to TD Ameritrade and agents gave the same response which was “we have no indication from Wells Fargo about your wire transfer,” I asked all agents on all calls TD Ameritrade you are the ones using the third party bank, Wells Fargo, your the ones who directed me to Wells Fargo you’re the ones who supplied me a Wells Fargo routing number, found out later everyone doing wire is assigned the same routing number, so I asked why don't you simply call Wells Fargo and find out what happed to my 11,000 dollars, their response was “we can't do that” and more than once they directed me to call myself so towards the end of the business day I did just that and Wells Fargo reply was TD Ameritrade will have to initiate the call themselves, WTF. Where is my F%#ing money, why is nobody addressing my needs to locate it. Why does TD Ameritrade have commercials deceiving people like they are a financial institution when they actually subcontract third party Wells Fargo, who in my opinion given past reputation is a lousy pick.
Visitor comments: 1
 EntryNo: 3973
 Date: Tuesday
07:30 PM
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/14.1.2 Safari/605.1.15 Myles Seiple
Safari United States of America
Just don't do business with them. Have multiple emails saying over draft has been disabled and auto pay disabled, but still regularly get hit with an auto pay that leads to me being over drafter and having a debit balance on my credit card then hit with $35 fees for any pending fee that comes after the auto payment. So ridiculous. Literally use any other bank. They have admitted to scandals for decades in regards to false credit scores, illegal interest rates, and any other fraud you can think of.
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 EntryNo: 3972
 Date: Tuesday
06:15 PM
Mozilla/5.0 (Linux; Android 11) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/87.0.4280.141 Mobile DuckDuckGo/5 Safari/537.36 Guy Montague
Safari United States of America
Being held hostage. Spouse requested a payoff for the HELOC today. Told it takes 4 to 5 days to create the file. We are due to close on a house in one week.
What a POS company.

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 EntryNo: 3971
 Date: Sunday
01:24 AM
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36 Ron
Safari United States of America
I paid down $7,500 of a $10,000 credit card and my monthly payment increased. HOW is this possible? Worse... I applied for a new credit card from them after an appointment with a banker and they only approved $1,000, then told me I can't use any of it to balance transfer. But for giggles I guess they increased the credit on the horrible interest rate to $12,000. So great. I have a useless $1,000 and $12,000 that is worse then a loan shark. I have been with this bank for decades and they treat me like a loan shark victim. DONE!
Visitor comments: 1
 EntryNo: 3970
 Date: Wednesday
03:40 AM
Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36 Chris M
Safari United States of America
20+ Year relationship customer ever since Wachovia took over First Union. 4 Months ago Wells Fargo gave me an unrequested credit card limit increase, which was fine. Fast forward to this week, my credit monitoring subscription sends me an email saying my credit score dropped 10 points, so I check to see what happened. Wells Fargo reduced my credit limit to literally within $100 of my balance and then sends me a letter with the audacity to warn me to be careful not to go over my limit. The card has basically been rendered useless until I pay it way down now. Plus, damaged my FICO right when I am about to purchase a new car. Only reason Ive stayed loyal is because of their branch network in the states I've resided in. After discovering during travel they don't bank in several mid-western states and now this, I think I am done and will be closing all my accounts and moving to my credit union , Navy Federal.
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 EntryNo: 3969
 Date: Saturday
08:32 PM
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/14.1.1 Safari/605.1.15 Ryan
Safari United States of America
So, I just got a new Jeep. Top credit rating. The dealer paired me with WF because they could no the closing by esignature. The rate was right, too.

Got initial letter in the mail from WF to set up online statements. Hello? Shouldn't that be the norm in 2021 when you do an e-signing?

Anyway, just setting up the online access was 15 minutes of multiple emails, errors, duplicate confirmations, etc.

When finally done, I went to set up an automatic payment. At 3:00 on a Saturday afternoon, the site says "Our system is temporarily unavailable." Of course I coulld call--before 2:00 PM Saturday or during M-F.

What the -BADWORD- kind of national bank is this?

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 EntryNo: 3968
 Date: Thursday
11:36 PM
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.107 Safari/537.36 Petey Pablo
Safari United States of America
I'd be shocked if anyone experienced what I did. In July, I woke up one morning to an email saying I had two new WF accounts. I have one WF account, but never opened the new ones. I went to the branch and they said they would close the two new ones and my existing acct and re-open my account to make sure I didn't have anymore problems. It was a nightmare because I had to contact multiple monthly payments, my Direct Deposit and the credit bureaus. WF told me they would do an investigation and get back to me in about 2 weeks. Nothing, not a call or a letter. Fast Forward to today...the SAME THING. Two new accounts. I go back in, but now they tellme the process if different, they wont close the accounts "because it will affect my credit", they want to put them on hold nd keep my existing account open while they do the investigation. I said No -BADWORD- way. Put everything on hold, give me my money and pound sand. Since this morning I've heard from a corporate exec and two "resolution specialists". I wont return their calls. They claim someone did this online both times. My attorney says impossible since I changed EVERYTHING to very obscure username and password. They did this and when I was leaving the branch after getting no help, the branch manager, who is a moron, said, "can I call you later to follow up", I said no, my lawyer will call you. They are panicking. Once a scumbag bank always a scumbag bank
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 EntryNo: 3967
 Date: Wednesday
08:24 PM
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36 David
Safari United States of America
I wanted to refinance my WF mortgage, so naturally I expect that it should be easier with WF. but No, they had me running around in circles with the most rediculous requirements (e.g. A letter explaining why I moved from an apartment I lived in 30 years ago).

This Dragged on for 4 months at which point they denied the re-fi. I'm at the same job, credit score of 800, making more money and the payment would be 1K less a month. Go figure.

Then the sales rep tried again, with a longer term, and presumably with an even lower monthly payment. That's now been going on for 3 months and asking me for all the same documentation. Why????

What a bunch of a-holes.

Visitor comments: 3
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