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 EntryNo: 3919
 Date: Wednesday
02:04 AM
Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:80.0) Gecko/20100101 Firefox/80.0 Wells Fargo Rip-Off
Firefox United States of America
Wells Fargo told me they could not open an account for me online. Then they debited my other bank $25 anyway. When I called to find out my account number, they refused to give it to me. So I said fine, close it, and they refused that as well. Said I'd have to mail them a NOTARIZED letter with my account number on it (the account number they refused to give me). Have complained to CFPB and OCC and it seems neither regulatory agency has any effective control over Wells Fargo's absurdly abusive and deceptive practices.
Visitor comments: 1
 EntryNo: 3918
 Date: Monday
07:50 AM
Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:60.0) Gecko/20100101 Firefox/60.0 Vicki
Firefox Netherlands Antilles

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 EntryNo: 3917
 Date: Friday
07:45 PM
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_4) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/13.1 Safari/605.1.15 paul
Safari United States of America
I am a WWII veteran who has been out of work due to the virus and good old Wells Fargo has trashed my credit after I have been on time for 4 years.

What an awesome caring bank. NOT SO MUCH.

I now have a credit score of 554. How great is that,
Thanks Wells Fargo.

Visitor comments: 1
 EntryNo: 3916
 Date: Monday
01:28 AM
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/81.0.4044.138 Safari/537.36 Megan
Safari United States of America
Wells Fargo refuses to raise my mobile deposit limit, and since there's no physical Wells Fargo location anywhere near my home and I refuse to take public transportation at this time, I'm effectively banned from depositing my check. The only other option they gave me is sending it via mail, and with the poor USPS being destroyed right now, I absolutely don't trust that!! Wells Fargo sucks, has always sucked, and maybe it's time to actually pull the plug on my accounts there.
Visitor comments: 4
 EntryNo: 3915
 Date: Friday
05:29 AM
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.110 Safari/537.36 Howard
Safari United States of America
I have had a Wells Fargo Dealer Services auto loan for almost 2 1/2 years, easy access & a more than perfect payment history, fast, easy payment access for every payment. A few months ago I started receiving message from Wells Fargo informing that the loan would no longer be under Wells Fargo Dealer Services. Trying to make my August payment, the new site/process in place, following all directions, I spent 90 minutes yesterday trying to get into the system to make my payment, unable to gain access. Tonight, the same thing; Able to log in, able to open and review my account, every time I click on "make my payment", rather than making a payment, I receive a message thanking me for my business, ending my attempt to pay the account. I tried it again and again, the same result over and over, and over again. Horrible service!
Visitor comments: 1
 EntryNo: 3914
 Date: Tuesday
02:07 PM
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.89 Safari/537.36 Wells Fargo Victim in NJ
Safari United States of America
The company cannot properly figure out escrows or is unwilling/unable to allocate mortgage payments in the way provided by the note and mortgage. There appears to be three different offices that deal with mortgages, one in Iowa, one in South Carolina, and another of unknown location. The people and the computers in these offices don't talk with one another and send out inconsistent statements. Within the space of 2 1/2 weeks, I received invoices saying I owed anywhere between $1,600 and $10,700 because they couldn't get their mortgage billing straight. This pattern repeated itself over the course of 3-4 months. In the meantime, the company also lies to credit rating agencies about it and harms customers by lowering credit ratings. We took over a million dollars of investments away from them and are about to close out our mortgage with these incompetent buffoons.
Visitor comments: 1
 EntryNo: 3913
 Date: Tuesday
05:24 PM
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.116 Safari/537.36 Ryan
Safari United States of America
I never received an e-mail notification that my auto loan would be moving over to WellsFargo.com where my 401k is managed. Now that I've linked the accounts (that was a challenge and a half), I go to click on the auto-loan balance details and it logs me out. Their website has always been atrocious, no self-service password reset options, and their customer service is a joke. I'll be paying off my auto-loan and moving my 401k over to Vanguard.
Visitor comments: 2
 EntryNo: 3912
 Date: Saturday
08:02 PM
Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.116 Safari/537.36 Bruce
Safari United States of America
Due to corona virus concerns, there may be higher call volume and longer wait times in our Call Center. BULL SHIT!!! Service is HORRIFIC now and Before but Now! They closed branches with no notification to long time clients. When I parked in the third location, they were gone, moved next door. When I went in they asked if I parked in their old lot. I said yes they said I can Be towed. I ran out to move the car but why is there no warning that they do not posses the lot any longer. Phone depositing is impossible, I tried for 20 minutes and finally gave up that I sought a branch. Trying to be COVID savy has made them very sloppy and inconsiderate. Just close the branches and get rid of personnel and blame the COVID over and over. Life goes on!! Will Wells Fargo?? May be I'll go to TD or Chase.
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 EntryNo: 3911
 Date: Wednesday
05:21 AM
Mozilla/5.0 (Linux; Android 8.1.0; LM-X210APM) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/73.0.3683.90 Mobile Safari/537.36 Tamerlan A Kuzgov
Safari United States of America

I have had a credit card of Wells Fargo Bank and never complaint about anything since i applied for the card 10 years ago. I never had problems with them. But they've sent me a copy of my credit card without my request or approval when I have it already and it expires after 1 year ( 2021). The copy of this credit card they sent me was stolen in the mail box and illegally swiped in the pharmacy store ( by the way, they have very stupid security system as you don't need to answer smart questions or tell them your ssn to activate the new credit card found in your mail box. In Wells Fargo Bank ANYONE CAN ACTIVATE THE NEW CARD FOUND IN YOUR MAIL BOX IF HE TELLS TO THE AUTOMATED VOICE YOUR NAME AND BILLING ADRESS WHICH ANYONE CAN SEE ON THE ENVELOPE ). Ultimately, they rejected to issue me a refund for illegal transactions i didn't do even though they can see that i never bought any item costs hundreds of dollars within 10 years and also i never asked them to issue me any refund. Above all they don't care about their reputation, good customers, and they don't use logic and mind to . Now I need to file a report to police and prove that I am not an author of the big purchase occurred in the pharmacy. My message to people avoid such banks as Wells Fargo because they have very poor security system and they don't care about their customers and their reputation has been spoiled already. I am going to close my credit card.

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 EntryNo: 3910
 Date: Saturday
01:12 AM
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.116 Safari/537.36 John H
Safari United States of America
I just recently closed all of my accounts with Wells Fargo. Of course, after doing so I started receiving a dearth of emails from them asking me to complete surveys and give feedback on why I left. When I took the survey I left a 0/10 and wrote this text:
Wells Fargo has a lot of problems and the reasons why I left are numerous. For one, there are so many damn fees. There's a fee for not having enough cash in the account, fees for not using the card enough times, so many fees. When I was in college I got slammed by these fees way too much when I wasn't making any money. This is the main reason I left and switched over to USAA. USAA does not have service fees and does not have minimum account balances.
Another reason I left is the customer service was pretty awful. After waiting almost an hour on hold, I was pinged to 4 different agencies before I could finally close all of my accounts. The first time I called I was told that they could not help me until my accounts were empty. After manually transferring the funds to USAA I had to wait until the transaction settled before I could finally go through the same song and dance as the first phone call. After more waiting on hold and more transferring around, I was finally able to get someone who could close my checking and savings account. I could tell that the individual assisting me was having a tough day and was probably overworked due to the high call volume. If I was Wells Fargo, I would have hired more assistants to take phone calls rather than just make your workers and customers suffer unnecessarily.
Then there are the scandals. It seems Wells Fargo is just another one of those big american banks that relies upon corruption to keep itself going. Setting aside the huge corporate bailouts Well Fargo received after the 2008 housing market crisis and of course the fake bank accounts scandal, the atmosphere of Wells Fargo has been generally unsatisfactory.
The people working the floors of the branches are very friendly, but I always feel like there is an uneasiness in their behavior as if they are afraid that they could be fired at the drop of a hat. One time I made the mistake of saying "I am considering getting started on investing" while I was setting up auto-payments on my student loan at one of the branches. It felt like I had suddenly turned a giant switch and all of the bankers I spoke with from that point on started pressuring me to open a brokerage account with WF. Even when I came back weeks later they continued to pester me with these questions even though I had told them multiple times that I would do all of my investing on my own. I looked into the WF brokerage programs and I am absolutely appalled by the hefty management fees. It feels horrible to know that WF pressures under-educated people into making financial investments into brokerage accounts that they don't need. Only the wealthiest individuals have so much money that they cannot invest all of it themselves, but the fact that you are charging individuals so much just to manage their meager wealth is just absolutely disgusting to think about.
And then of course, there is the COVID-19 situation. Out of all the financial institutions that I did business with (Fedloan servicing, USAA, Northwest Mutual, Wells Fargo) only half of them offered direct relief due to COVID-19. Can you guess who did not offer any direct relief? Northwest Mutual and Wells Fargo! While Wells Fargo did lift late fees on my student loans with them, they did not offer any form of loan deferment or forbearance whatsoever. Luckily for me, this was not a problem because I had saved up for emergencies and I was in the process of starting a new job, but if either of these things were not the case (which is the situation for many americans right now), I would have been shitoutofluck. It just goes to show that WF will not waste any opportunity to line their pockets, even when the world is falling to pieces. Again, just another reason to not do business with them.
In conclusion, I will never recommend WF to anyone in the future unless things change. In fact, I will go out of my way to urge others not to use WF because of the -BADWORD- that I have had to endure. Goodbye and good riddance.

If I did, by some miracle, win the $1000 prize for completing the survey, I would give it to COVID-19 relief because WF is so damn stingy they won't do it themselves.

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