| EntryNo: |
3525 |
| Date: |
Saturday
08:59 AM
12.11.2016 |
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Kip |
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I agree that wells Fargo sucks as a company, but People need to stop bashing their phone employees. They aren't "inept stupid" people. They are under trained over worked people. I work for this nightmare and everyone I work with is a smart, perfectly capable human being. They just want us to an impossible job. And then customers like you who blame them for not being able to help you make it worse. Trust me, we don't have a lot at our disposal to help you other than information. It sucks but it's Wells fault. Not the poor employee. So stop being a -BADWORD- customer and -BADWORD- person and stop shooting the messenger. Learn to aim.
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| EntryNo: |
3524 |
| Date: |
Thursday
09:43 PM
10.11.2016 |
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Warsk |
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The WF website redesign is a horror show. An absolute travesty of value. Who in their right mind thought this was a good idea? Just...go check it out for yourself. 'Nuff said.
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| EntryNo: |
3523 |
| Date: |
Tuesday
07:19 PM
08.11.2016 |
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Alleesha |
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So all I wanted to do was transfer my paycheck into cash so I could buy some stuff for school. The lady at the desk couldn't help me because she wanted a debit card and a drivers license. I didn't have a debit card because I had to make enough money to open a direct account.And I'm just starting on this new job and for some f=&×;$@ reason I didn't even have a social security account to begin with so I asked her I asked her if I can give het both my residency and she said if you don't have those things I can't help you soooooo... then I just -BADWORD- left cuz all i want to do is open up a -BADWORD- bank account and get a debit card so I don't have to worry about that -BADWORD- chip!!! But this -BADWORD- is like nooooo I can't -BADWORD- tell you that I can't help you because I have to make it awkward that -BADWORD- sucking cun  t -BADWORD- -BADWORD-!!!!!!!!#&!, $&!; $
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| EntryNo: |
3522 |
| Date: |
Monday
04:38 PM
07.11.2016 |
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Child of WF Employee |
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My poor mother, in her late 50's, lost her job in marketing after 9 years with the same company. After looking for another marketing gig, she had to settle for a $14/hour WF teller position at a terrible grocery store branch. They treated her horribly, belittled and berated her constantly and when the manager realized she wasn't drinking the Kool Aid, they initiated a campaign of constant micromanagement, surveillance and harassment in order to terminate her under the guise of something legitimate. They documented every little thing possible...although they were fine with other employees playing Pokémon Go and ignoring customers, my mother was written up for turning her back to get something off the printer and not locking her screen (which everyone else also did). When she complained about the continued high-pressure sales tactics she was still being forced to utilize to sell "solutions" after everything came out in the media, it just got worse for her. Finally, today, she ultimately quit after 6+ months of HELL after they actually had the nerve to accuse HER of trying to open a fraudulent account for a customer!!! (Apparently the customer's ID had an issue, and she didn't catch it right away but another teller did.) The account wasn't opened until days later when the customer came back with the right information, but they opened an internal investigation weeks later and accused her of attempting to commit fraud. Really WF? Yes, my mother, a professional of over 30 years who doesn't give a FF about your sales goals, decided she was going to really boost her career as a $14/teller by opening one fraudulent account. Reality check: It was an honest mistake given the fact she had very little experience in opening accounts. Maybe if they had been so diligent in years past, they wouldn't be such a stain on the financial services industry. They continue to place blame on the backs of the underlings at the bottom. Suck it, WF.
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| EntryNo: |
3521 |
| Date: |
Saturday
05:26 PM
05.11.2016 |
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Jim |
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Called to check on past transaction. Got someone in India who kept mixing up account number and stock symbols. Was supposed to transfer me to US rep but got disconnected. She can go f u c k a camel but should not work for Wells.
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| EntryNo: |
3520 |
| Date: |
Saturday
05:13 PM
05.11.2016 |
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Jim |
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Called to check on past transaction. Got someone in India who kept mixing up account number and stock symbols. Was supposed to transfer me to US rep but got disconnected. She can go -BADWORD- a camel but should not work for Wells.
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| EntryNo: |
3519 |
| Date: |
Friday
08:00 PM
04.11.2016 |
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Cindy Gray |
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THIS IS THE BS I HAVE BEEN DEALING WITH FOR 19 YEARS - I KNOW THERE HAS TO BE OTHER VICTIMS OF HELLS WELLS FARGO........... I JUST RECEIVED ANOTHER CALL FROM YET ANOTHER PERSON AT 7:54 PM ON A FRIDAY NIGHT SAYING YOUR MORTGAGE PAYMENT SHOULD BE MAILED TO BLAH BLAH BLAH... AND YET THIS INSANE PEOPLE HAVE BEEN NOTIFIED TO NOT CONTACT ME EVER........... THAT IS WHY I HAVE A WONDERFUL ATTORNEY WHO WILL PROBABLY HAVE A NERVOUS BREAKDOWN DEALING WITH THIS PPL. EVERYTIME THEY CALL ME AND IT IS ALWAYS A DIFFERENT PERSON AS I JUST TOLD THIS -BADWORD- THEY CHANGE PPL EVERY 8 MINUTES TO NOT CALL ME WITH THIS 411 I TAKE MY HOUSE PAYMENTS TO MY ATTY SO I DONT HAVE TO DEAL WITH THEIR BS- AND THEY WONDER WHY THEY ARE IN TROUBLE..................... .. **$&$*#(*#@&$*@#
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| EntryNo: |
3518 |
| Date: |
Friday
05:34 PM
04.11.2016 |
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Nicole |
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Horrible experience!
This branch needs to be shut down
NDMLSR ID:571873
While waiting for my patient to make her transaction which took nearly a hour to do because their system shut down as she was signing her documents electronically, I walked over and asked a rep for Kleenex because my nose was running do to allergies and he told me to go next door to "cold stone" how rude. The manage who info I provided did "NOT" even have him apologize to me. He just apologize for him. Awful experience and never going back. My patient mention getting rid of them and converting to Bank of America I thank God for that. 😡😡😡
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| EntryNo: |
3517 |
| Date: |
Friday
05:20 PM
04.11.2016 |
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Steve |
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I thought B of A was bad, but this bank (Wells Fargo) takes the word "sucks" to whole another level.
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| EntryNo: |
3516 |
| Date: |
Thursday
12:43 PM
03.11.2016 |
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chad |
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They wouldn't let me deposit money in my SEP IRA.
When I went to the bank about this in person, the banker didnt even know what a SEP IRA was. THEY DONT EVEN KNOW THEIR OWN PRODUCTS.
They blamed this on their online division, then called them in front of me and we sat on hold together. It took them 2 hours to resolve this.
They constantly decline my card for no reason then blame it on the merchant.
In summary, they dont let me access my money, they dont let me save my money, and they charge me fees. WHAT IS THE POINT OF BANKING?!?!
DAMN THEM TO HELL! THEY SHOULD BE BROUGHT UP ON CHARGES. THEY SHOULD NO LONGER BE ALLOWED TO CONDUCT BUSINESS. Which politician's -BADWORD- are they climbing up because nothing like this should be legally allowed to function in America!
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