| EntryNo: |
2502 |
| Date: |
Friday 09:10 PM 08.02.2013 |
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Sheri Hastings |
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WELLS FARGO SUCKS!! I am so angry!! I wrote a check on Wednesday for $4500 to Walton's Automotive (who did a GREAT job) for the repairs on my car. There is plenty of money in the account to cover the check of course. I got home yesterday at 7PM. There was a message on my phone from Wells Fargo to call their fraud department before 5:30 PM Eastern Time. I called them first thing this morning. They bounced my check to Waltons because they suspected fraud and I had not called them back in time. I am so so so furious!! They said I can apply to cover any charges Jimmy gets because of the check being returned... but this is still ridiculous!! Why couldn;t they have held it one day until I called them back!
We have mega bucks in a savings account with Wells and have banked with them for years. No more. Next week, once I find a decent back I am going to change banks. This is ridiculous. |
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| EntryNo: |
2501 |
| Date: |
Friday 04:21 PM 08.02.2013 |
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Laurette Ho |
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I was sent to collections for a bill that the bank paid on my closed account. I started out in 2000 banking with SouthTrust, a wonderful small community bank which became Wachovia, and finally Wells Fargo. Since this was a business account, I usually had about $60,000 balance on average. I never had an overdraft on the account and paid all their fees.
In April 2012, I changed banks. I kept the WF account open for 6 months to be sure that there were no payments that needed to be honored. After 2 months of no activity, I closed the account in October 2012. However, a month after I closed the account, I received a bill for $45. They stated that I needed to pay it even though the account was closed. I paid it, and assumed that the account was closed after that. Then in December, for some unknown reason, the bank tried to pay an old online bill payment, which they said they couldn’t pay, because there was no money in the account, so they charged me a NSF fee of $35. I went to the bank branch and spoke with the manager. They understood and waived the insufficient funds fee, and said that they would close the account the next day after the waived fee posted to the account. They were completely unable to answer me as to why the account was not closed in their computer system. All they kept saying was that it was pending closed (whatever that means), from October!
On January 7th, I received another insufficient funds notice from the bank, stating that there was another draft on the account, and a resulting NSF fee of $35. I called the bank branch and they kept telling me that it was not their fault that they paid it, but it was the fault of the entity that posted the draft. The bank manager never returned my call.
I then received a letter from the bank informing me that since my account was in a prolonged overdraft status, they were sending the amount due to collections. I went to a different branch to get the NSF fee removed and was told that they were unable to do anything because the account was closed!!! I was told to call the 1-800 number to speak with someone to get the fee removed. I was transferred from department to department five times, and was told that I would have to get the NSF fee removed at a branch. At that point, I was enraged.
I paid the amount outstanding today, because I know that no one cares about the little person in this world and had to let it go for my sanity. I will tell everyone on the planet that this is the WORST BANK EVER!!!!! |
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| EntryNo: |
2500 |
| Date: |
Friday 04:03 PM 08.02.2013 |
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Bill |
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Wells Fargo is filled with hypocrites. They act all nice by offering free cookies and welcome you with open arms when you enter the bank, yet when it comes to actual service they blow. I've been ordering half-dollar coins, but for two straight months I start getting the run around. The branch manager was too busy to see me when I asked to speak with him, then he wouldn't return e-mails or phone calls.
A friend who used to work there said it's not a hassle for them to order the coins... they're just lazy. Well way to go. You just lost my home mortgage to a competitor and I will never do business with Wells Fargo ever again. Was it worth not ordering my half-dollars to lose $250k worth of business?? Retards. |
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| EntryNo: |
2499 |
| Date: |
Thursday 09:03 PM 07.02.2013 |
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Gary Ward |
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wells fargo has been the same for 20 yrs you can't take $2,500 out of a 40,000 sav. acc. with out getting the run around. WELLS FARGO SUCKS |
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| EntryNo: |
2498 |
| Date: |
Wednesday 04:44 PM 06.02.2013 |
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Darcy Ryan |
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They do not care. They started charging a $7 per month service fee on a $500 account! If they cared for their small depositor, they should have just returned the money saying it's not economical for them. Instead they just start taking it.
When I called them to complain (Feb 6, 2013) the representative Eric, could not have been less interested.
This bank doesn't care. |
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| EntryNo: |
2497 |
| Date: |
Tuesday 04:07 PM 05.02.2013 |
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Sam |
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I don't bank with the crooks anymore.
They constantly look for ways to apply fees to your account. Now they are working on my roomates account. I warned her. They changed the type of account I had in order to charge fees. Didn't know
that was legal. They are unscrupulous
and will go to any means to part you
with your money. When I closed my account,
the young man closing it out, said well
with the new regulations, we have to find
some way to make money back. I told him
well buddy it won't be taken from me.They SUCK. Close your account and find a good
bank. RUN don't walk and get your money
away from them. They target the working class. |
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| EntryNo: |
2496 |
| Date: |
Monday 05:52 PM 04.02.2013 |
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Bethany |
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Wells is hands down THE WORST bank to bank with. I have everything with them right now but I will get my house refinanced, student loans transferred, etc., simply so I can get away from them.
My most recent problem (there have been TONS of problems), is that I have all my bills set up for automatic bill pay. In January 2013, I had some bills that were due Jan 22 and had auto bill pay set up to distribute payment Jan 18 to allow their "maximum 72 hour distribution time," to get my bills there on time. Wells didn't SEND the payment until Jan 22, so both payments were made late so I incurred late payment fees and a hit on my credit from both companies.
Wells says it isn't their fault because their automatic bill pay doesn't actually send payments on Saturdays or Sundays and the following Monday was a holiday so they don't send payments those days either. But, Wells sure got the interest from pretending to pay those bills on time (while it was in limbo, not getting paid to my credit card companies on time)!!!
They are absolutely awful! Don't ever work with Wells if you're able to avoid it - you'll save yourself a lot of time, energy and headaches!! |
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| EntryNo: |
2495 |
| Date: |
Monday 01:55 PM 04.02.2013 |
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louie |
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I opened a brokerage account with Wells Fargo Advisors and made my first stock purchase.They charged me $450 for what Chase or Ameritrade would charge $20.I trusted the nice broker and never thought they would cheat me like this. |
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| EntryNo: |
2494 |
| Date: |
Sunday 11:18 PM 03.02.2013 |
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BB |
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Wells Fargo enrolled me in their identity theft program without my authorization or consent and auto deducted money from my account. In order to get reimbursements for the 8 months of fees that accrued before I caught this, they instructed me to write a letter explaining the situation and request cancellation of the service. I have yet to be fully reimbursed. And I have given up trying as it is just painful everytime I have to deal with this bank. |
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| EntryNo: |
2493 |
| Date: |
Sunday 04:25 PM 03.02.2013 |
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Jen |
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I am very disappointed with my recent experience with Wells Fargo. I went into a local branch to order checks for an account my husband and I opened about 4 months ago. We were recently married in June 2012 and we opened our joint account using my new and legal married name. Unfortunately, I had an account with Wells Fargo under my maiden name that I closed 2 years ago. For whatever reason, when I went in to order checks, they changed the name on our account back to my maiden name without my knowledge or authorization. I found out when I received a new debit card in the mail showing my maiden name. When I called customer service, they said that the name on the account was, in fact, my old/maiden name and I would need to go back into a local branch with my marriage license to have this changed (even though I opened the account with my married name).
So although the error was completely on Wells Fargo and the name change occurred without my authorization, I now need to go into a local branch to have this corrected. I am so disappointed and concerned with the integrity and security of my personal information in their system. |
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