| EntryNo: |
3972 |
| Date: |
Tuesday
06:15 PM
14.09.2021 |
|
 |
Guy Montague |
|
|
|
Being held hostage. Spouse requested a payoff for the HELOC today. Told it takes 4 to 5 days to create the file. We are due to close on a house in one week.
What a POS company.
|
|
|
|
|
| EntryNo: |
3971 |
| Date: |
Sunday
01:24 AM
05.09.2021 |
|
| |
Ron |
|
|
|
I paid down $7,500 of a $10,000 credit card and my monthly payment increased. HOW is this possible? Worse... I applied for a new credit card from them after an appointment with a banker and they only approved $1,000, then told me I can't use any of it to balance transfer. But for giggles I guess they increased the credit on the horrible interest rate to $12,000. So great. I have a useless $1,000 and $12,000 that is worse then a loan shark. I have been with this bank for decades and they treat me like a loan shark victim. DONE!
|
|
|
|
|
| EntryNo: |
3970 |
| Date: |
Wednesday
03:40 AM
01.09.2021 |
|
| |
Chris M |
|
|
|
20+ Year relationship customer ever since Wachovia took over First Union. 4 Months ago Wells Fargo gave me an unrequested credit card limit increase, which was fine. Fast forward to this week, my credit monitoring subscription sends me an email saying my credit score dropped 10 points, so I check to see what happened. Wells Fargo reduced my credit limit to literally within $100 of my balance and then sends me a letter with the audacity to warn me to be careful not to go over my limit. The card has basically been rendered useless until I pay it way down now. Plus, damaged my FICO right when I am about to purchase a new car. Only reason Ive stayed loyal is because of their branch network in the states I've resided in. After discovering during travel they don't bank in several mid-western states and now this, I think I am done and will be closing all my accounts and moving to my credit union , Navy Federal.
|
|
|
|
|
| EntryNo: |
3969 |
| Date: |
Saturday
08:32 PM
28.08.2021 |
|
| |
Ryan |
|
|
|
So, I just got a new Jeep. Top credit rating. The dealer paired me with WF because they could no the closing by esignature. The rate was right, too.
Got initial letter in the mail from WF to set up online statements. Hello? Shouldn't that be the norm in 2021 when you do an e-signing?
Anyway, just setting up the online access was 15 minutes of multiple emails, errors, duplicate confirmations, etc.
When finally done, I went to set up an automatic payment. At 3:00 on a Saturday afternoon, the site says "Our system is temporarily unavailable." Of course I coulld call--before 2:00 PM Saturday or during M-F.
What the -BADWORD- kind of national bank is this?
|
|
|
|
|
| EntryNo: |
3968 |
| Date: |
Thursday
11:36 PM
26.08.2021 |
|
| |
Petey Pablo |
|
|
|
I'd be shocked if anyone experienced what I did. In July, I woke up one morning to an email saying I had two new WF accounts. I have one WF account, but never opened the new ones. I went to the branch and they said they would close the two new ones and my existing acct and re-open my account to make sure I didn't have anymore problems. It was a nightmare because I had to contact multiple monthly payments, my Direct Deposit and the credit bureaus. WF told me they would do an investigation and get back to me in about 2 weeks. Nothing, not a call or a letter. Fast Forward to today...the SAME THING. Two new accounts. I go back in, but now they tellme the process if different, they wont close the accounts "because it will affect my credit", they want to put them on hold nd keep my existing account open while they do the investigation. I said No -BADWORD- way. Put everything on hold, give me my money and pound sand. Since this morning I've heard from a corporate exec and two "resolution specialists". I wont return their calls. They claim someone did this online both times. My attorney says impossible since I changed EVERYTHING to very obscure username and password. They did this and when I was leaving the branch after getting no help, the branch manager, who is a moron, said, "can I call you later to follow up", I said no, my lawyer will call you. They are panicking. Once a scumbag bank always a scumbag bank
|
|
|
|
|
| EntryNo: |
3967 |
| Date: |
Wednesday
08:24 PM
25.08.2021 |
|
| |
David |
|
|
|
I wanted to refinance my WF mortgage, so naturally I expect that it should be easier with WF. but No, they had me running around in circles with the most rediculous requirements (e.g. A letter explaining why I moved from an apartment I lived in 30 years ago).
This Dragged on for 4 months at which point they denied the re-fi. I'm at the same job, credit score of 800, making more money and the payment would be 1K less a month. Go figure.
Then the sales rep tried again, with a longer term, and presumably with an even lower monthly payment. That's now been going on for 3 months and asking me for all the same documentation. Why????
What a bunch of a-holes.
|
|
|
|
|
| EntryNo: |
3966 |
| Date: |
Monday
06:19 PM
23.08.2021 |
|
| |
James Borman |
|
|
|
Rejected for a credit card because "their system" can't verify my identity. They advised me make sure my info in the 3 credit bureaus was correct. I changed a phone number and my work history. WF sent my a letter in the mail to my current address but in order for me to correct this, I must first verify my address... Yes, they sent the letter to my current address where I have been for 27 years with a phone number to call Wells Fargo to get the situation resolved. I called but they need a utility bill and a copy of my Drivers License and, I'm not permitted to mail it in, I have to FAX it. I have never been rejected for a credit card my entire life and have perfect credit, my FICO score is almost 800 but not good enough for Wells Fargo lol. Now, I can call Experian (which I did) and somehow they are miraculously able to verify my identity OVER THE PHONE, but not Wells Fargo oh no! Then I was told I have to use a WFargo FAX machine lol what a JOKE. They can't go back to Experian and recheck info oh no. I have to jump through hoops to prove that the person that applied for credit (me) is really me, and they letter they sent to me really went to me even though I used that EXACT INFORMATION TO CALL THEM BACK!
|
|
|
|
|
| EntryNo: |
3965 |
| Date: |
Saturday
09:01 PM
21.08.2021 |
|
| |
Kila Killergington |
|
|
|
 I work for this shit hole and I can’t disagree with any single one of these comments GOD BLESS
|
|
|
|
|
| EntryNo: |
3964 |
| Date: |
Saturday
04:28 PM
14.08.2021 |
|
| |
Alex K |
|
|
|
WF doesn't just suck, they're evil crooks. I was being relocated for a new job. I already new about WF. They were the "preferred" mortgage lender so I used them not to make waves. Their "0 closing costs became a $2,800 extortion. I should have backed out of then but didn't. my bad.
Their management should be in prison!
|
|
|
|
|
| EntryNo: |
3963 |
| Date: |
Monday
12:04 AM
09.08.2021 |
|
| |
Dave |
|
|
|
Their online website sucks. You can do less than half on your phone of what you can from a pc. And on a pc the site is not much better. The basic services are not easy to drill down to and now they have a new login procedure that won't allow my password manager to auto fill. So now I have to type in a complicated 12 digit password. I've been with WF for many years and I have hated being with them for 99% of the time.
Problem is they are the only major bank that allows setting up the special account one needs fir Solo 401k banking.
Another thing. At my branch it's like doing business in Mexico. Barely an American worker or customer. Most of the signs are in Spanish.
|
|
|
|
|
|
Add comment
