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 EntryNo: 929
 Date: Friday
06:49 PM
16.10.2009
Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3 (.NET CLR 3.5.30729) Dale
Firefox United States of America
I opened an account with Wells Fargo about a week ago. I only opened the account because I am in financial trouble with other banks and I needed a fresh start. I am unemployed and have been for multiple months. I have been patiently waiting to receive my ATM/Debit card from Wells Fargo and today was the day it arrived in my box. I was coming back from a visit from my lawyer... and was running a bunch of other errands. I wasn't in a bad mood, but I was busy. I had my new card in hand and the new pin issued with the card. I walked into my local Fry's food store and up to the ATM. The card has a sticker on it that says you can use the ATM to activate the card. I attempted to enter the pin. I tried twice and the card was rejected saying I had entered the wrong pin. I tried it again, but this time I put in a pin that I had self selected from my temporary ATM card. The pin was again rejected. Feeling a little frustrated I turned to my right and started walking up to the counter. No people in line, but about half a dozen employees dressed in jeans and t-shirts. I said as I was walking up something like "I can't get my card to work with this pin." Without provocation I hear one of the guys say in a sarcastic voice, "OH NO! THAT'S TERRIBLE! WE NEED TO DO SOMETHING ABOUT THAT. SOUNDS LIKE WE NEED TO ISSUE A NEW PIN!" I am paraphrasing, but close enough. He purposely said it to make fun of my issue. The rest of the people around him burst into laughter. I could see on their faces that they knew it was inappropriate, but being 12 year olds they couldn't help themselves I suppose. The person I had helping me finally was nice enough and tried to change the subject asking me a couple of questions about things I might be doing. I got the feeling that they had just been through a "ALL PERSONNEL MUST ASK THESE -BADWORD-PY QUESTIONS OF THE CUSTOMER" seminar. Everything sounded FAKE and OVER the TOP at that point. I later returned (about an hour later) and asked to remove my money from the account. I wanted to see if this generated any concern or alarm from anyone there. Nope. Nada. I even mentioned I had a weird experience earlier at the branch and I was uncomfortable with it. All I got was a "oh sorry to hear that" comment. Nothing more. No probing to find out why. My guess is it was because they KNEW WHY! Still instead of trying to save the account they were oblivious to the fact that they caused this -BADWORD- to begin with. What kills me about this whole thing is that these guys have jobs. I need a job. I'd go out of my way to have one of their jobs. I wouldn't risk that job for anything, but these people are again oblivious to the fact that so many of us are suffering... in a large part because banks like Wells Fargo caused this economic downturn. Yeah they suck... suck big time!
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 EntryNo: 928
 Date: Friday
11:39 AM
16.10.2009
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; FBSMTWB; .NET CLR 1.0.3705; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) K W
Internet Explorer United States of America
All I can say is wells fargo is a bunch of scammers.
I got a loan with them for a spa with the 6 mts no payment plan,Well after the 6 mts they hit me with a thousand dollars worth of interest and said it was my wrong doings that i sighned to it,Well there was nothing said to me, and I did not see anything on the contract,there was nothing about paying interest during the sixs mts,now I am stuck with a three hundred a mth bill,So I dont know!? I am going to pay this off in full soon so they can not cheat me out of anymore money.They are real slick so stay away from them.I wish I would have seen this page before.

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 EntryNo: 927
 Date: Thursday
03:40 PM
15.10.2009
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_1; en-us) AppleWebKit/531.9 (KHTML, like Gecko) Version/4.0.3 Safari/531.9 Bent Dover
Safari United States of America
Like everyone, I just found out Wells Fargo would be jacking up my interest rate for no reason other than because they can. If this was only for new purchases, that would be just fine, but as you know, they apply the new rate to your ongoing balance. So I figured, hey, I'll just close the account and keep my old 6% rate, and then pay the thing off over the next few months and be done with them. WRONG. Apparently my 6% rate is a "promotional" rate, which means if I close my account to preserve my current terms, my current terms are not actually my current ("promotional") terms, but some other high % that I've NEVER paid to them. Yes, that's right, they get around the restriction that people be allowed to close their accounts and keep their current terms as they pay off there balance by giving people "promotional" rates, that suckers like me wrongly understood would be the rate on their account if they ever closed their account. -BADWORD- wells fargo, greedy -BADWORD-s, they lost another customer.
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 EntryNo: 926
 Date: Thursday
02:54 PM
15.10.2009
Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; MS-RTC LM 8) Michael G. Gregory
Internet Explorer United States of America
Here is my story about wells fargo. I have been married for 19 years. I have 3 children ages 6, 15 and 17. I have been employed with my company for almost 14 years. We bought this house and kept if for almost five years. I was diagnosed with colon cancer and had alot of time out of work due to surgery and recuperation time. My benefits ran out and i had to return to work around the same time that i started chemotherapy. While going through all of this. I attempted to work with Wells Fargo when i started falling behind. I attempted to do loan modification myself working directly with them and was denied. I then hired a loan modification third party company to help who have since went under and took my money. I attempted to work with them and wells fargo to get loan modification on two seperate occasions and both times we were denied. I tried a fourth time on my own and wasn't even contacted by Wells Fargo notifying me that i was denied for a fourth time. They sent a real estate broker to my house to notify us that they were taking the house and denied me again. I worked with her to stay there a little longer but i have had to uproot my family and find a place to rent asap all while going through chemotheray and working at the same time. I am considering finding a lawyer and suing them. Any suggestions you have would be helpful. Thank you for this site. At least i know now that im not the only one who has gotten taken by wells fargo.
Visitor comments: 1
 EntryNo: 925
 Date: Thursday
02:54 PM
15.10.2009
Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; InfoPath.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727) Leah
Internet Explorer United States of America
After 10 years of paying my credit card off in full every month Wells Fargo takes my credit limit and reduced it to 10% of it's original amount. I called and was given no reason. I keep the card and only use it for one monthly charge for 9.99. It cost more for them now to process my payment and send me a statement. That's what they get for treating a great customer like -BADWORD-.
Visitor comments: 1
 EntryNo: 924
 Date: Thursday
02:06 AM
15.10.2009
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; GTB6; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) Joe L
Internet Explorer United States of America


I just received the letter today from Wells Sucks informing me of their unilateral decision to raise my credit card rates to a minimum APY of 18% and 24% (purchases and advances, respectively), effective Nov.30,09. As you may all know, they state that this is no reflection of your score or management of the account. No sh_it. I have never missed a payment for the entire 10 years I have had this account and my credit score is around 770.

It's obvious they only care about their shareholders - and not their customers - in making up for their loans gone bad, expensive acquisition, or whatever. No customer should take responsibilty for WF's poor decisions. I am sending them a letter and will be closing my account. What bas_tards after being their loyal customer for 10 years.

Good to see I am not the only one feeling screwed over by WF, and pi_ss off to Jon McClain's posting. You're a tool and living in fantasy land.

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 EntryNo: 923
 Date: Wednesday
02:37 PM
14.10.2009
Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en) AppleWebKit/523.12 (KHTML, like Gecko) Version/3.0.4 Safari/523.12 Kathy Lepley
Safari United States of America
I now have been on hold with their National Customer Service for 93 minutes. They don't answer the phone anymore. If you have a problem it better not be important, no one will talk with you unless you want to open a new account or credit card.
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 EntryNo: 922
 Date: Wednesday
12:31 AM
14.10.2009
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/532.0 (KHTML, like Gecko) Chrome/3.0.195.27 Safari/532.0 Joey
Safari United States of America
This also is a terrible place to work. You are expected to service people, but have these unrealistic quotas to meet in order to make any more money. Compared to other sales jobs, this job is lots of work, bs, backstabbing and rude/crass managers. Financial products not that competitive.
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 EntryNo: 921
 Date: Tuesday
07:28 PM
13.10.2009
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/532.0 (KHTML, like Gecko) Chrome/3.0.195.25 Safari/532.0 TNK
Safari United States of America
Wells Fargo decided to raise my interest rates on my credit card, although they note "these changes are not a reflection of how you have managed your account with us or your credit score."

The new rate? A MINIMUM of 24%!!!! My old rate? 5.9%

Closing my other accounts ASAP!!!!

Visitor comments: 1
 EntryNo: 920
 Date: Tuesday
12:08 PM
13.10.2009
Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; .NET CLR 1.1.4322; InfoPath.2) Vick
Internet Explorer United States of America
Wells Fargo is terrible! I bank with Wachovia so I went to their website to research auto loan rates. The site redirected me to Wells Fargo and I could not find rates so I called. Wells Fargo put me thought a long process and said I had to complete an application even thought I was just shopping rates. I know that a number of factors are involved, but if their rates were not even close, it wasn't worth the effort to complete an application. The man on the phone promised it would be worth it and that "all" lending institutions require this. After 15 minutes of providing every bit of financial information, he transfered me to a loan officer. The loan officer was quite rude. I simply asked for the best rate and he still could not give it to me (simply said that they went from 5% and up. I pressed further saying that he had every bit of information that he needed (salary, credit history, etc.). He finally said that he could only give me 7% and that he didnt have a loan product for my needs and that I should shop elsewhere. Doesn't sound like they need business so I went to a credit union they were very friendly and told me (without an application) that with good credit history, they would give me 4.5%. Guess what.....I went with the credit union. The lesson for the rest of you? Check out your local credit unions and don't waste time with Wells Fargo.
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