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 EntryNo: 1075
 Date: Monday
12:30 PM
25.10.2010
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; MDDC; .NET4.0C) Stanford
Internet Explorer United States of America
Okay, here's my story as of Oct 25th, 2010. WELLSFARGO holds an account for an airconditioner my mother purchased. She is in her 80s and I set her up with automatic bill pay after she received ONE late charge on the account. I called and they said they would remove the late charge. I sent the payment immediately. Did they remove the charge--NO! They said they could not do that. Well, then why lead me to believe it was done and therefore incur another late payment for "inadequate funds?" Exceedingly frustrating to get a person, and when you do you find you were better off listening to the music. If you don't ask just the right questions in just the right way you are left with inadequate information or worse assumptions that will cost you money. AND NO DIRECT CUSTOMER SERVICE! VERY POOR SERVICE VERY POOR BANK--PUT YOUR MONEY ELSEWHERE
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 EntryNo: 1074
 Date: Saturday
07:23 PM
23.10.2010
Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.11) Gecko/20101012 Firefox/3.6.11 ( .NET CLR 3.5.30729; .NET4.0C) John
Firefox United States of America
I have had a business account for 4 years. No matter what I do they find ways to add new fees. Cost went from 10/mo to over 100/mo.

Rude tellers, inept branch managers. Even if I have to spend 3x the monthly cost it is worth it for peace of mind and sanity not dealing with idgiots
and liars.

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 EntryNo: 1073
 Date: Saturday
10:40 AM
23.10.2010
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.5; InfoPath.1; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; yie8) James
Internet Explorer United States of America
wite your congressman as soon as the 112 congress convenes
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 EntryNo: 1072
 Date: Saturday
10:28 AM
23.10.2010
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.5; InfoPath.1; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; yie8) Paul Whitmer
Internet Explorer United States of America
Wells fargo has obstructed a mortgage the goverment loan modification application I have tried to process since July of 2010. They give contridictory responses. Clearly, they do not want to help people during this troubled time. I wish the goverment would not have helped them with tarp when they needed help. 25 billion!!!!
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 EntryNo: 1071
 Date: Thursday
06:21 PM
21.10.2010
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; InfoPath.2; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) Lora
Internet Explorer United States of America
I have been a customer with Wells Fargo for 17 years. I recently got appointed conservator for my daughter and decided to open her account there since I have been there for years. We had a $4800 check sent to our local branch and guess what... they lost it. When I ask about what they are going to do about I was told to prove it was ever there. And if I dont like it to take my business elsewhere. This is the worst customer service I have ever heard of. My daughter is losing interest and there is nothing they are willing to do to help a customer of 17 years. You can bet I will be transfering my funds (I have many accounts with money flowing regularly) and telling everyone I know with a Wells Fargo account what happened. I will also be blogging everywhere I can think of. Beware everyone. They will not take responsibility for their actions and are not willing to assist their long time customers.
Visitor comments: 1
 EntryNo: 1070
 Date: Thursday
05:28 PM
21.10.2010
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_3; en-us) AppleWebKit/531.21.11 (KHTML, like Gecko) Version/4.0.4 Safari/531.21.10 Laura
Safari United States of America
I hate Wells Fargo. Because of this, I attempted to close both my credit card and my account, which I had never opened with Wells Fargo in the first place. ( I opened the accounts with Wachovia, which was then bought out by Wells Fargo.) Long story short, I ended up with a $35 ($35!!!!!) overdraft fee because Wells Fargo completed an automatic transfer out of my empty account to my presumably closed and payed off credit card. This company really doesn't care about losing customers. It's more profitable for Wells Fargo to drive a customer away with exorbitant fees than to keep them.
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 EntryNo: 1069
 Date: Thursday
02:39 PM
21.10.2010
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.0.3705) Jessie M
Internet Explorer United States of America
Wells Fargo should be renamed "First Bank of No", because no matter what the customer wants, the answer is always, "Oh NO! You can't do that! You must do it OUR way, with the maximum amount of inconvenience and expense!" I closed a bank account that might have been compromised and opened a new one by phone. Over and over, I specified that EVERYTHING about the new account should be EXACTLY the same as the old account, but NO, they couldn't do that. I specified that we should be able to continue using our atm cards, and was assured that would be the case, but Oh NO! first time I tried to use my debit card at an ATM it was refused, and I had to physically drive to a brick-and-mortar Wells Fargo and let them diddle the card to make it work again. I asked, while physically there, that they simultaneously ok my husband's use of his card, but Oh NO! he (who works) must get in his car, drive to a Wells Fargo, stand around and waste time while they diddle his card too. I asked, when creating the new account, that they put one of our addresses on my checks and another one on our statements, and was assured it would be exactly as I specified, but when I got the checks, Oh NO, the address shown was the wrong one. I asked, when creating the new account, that they make sure the statement included check images and was assured that would happen, but Oh NO! they're not included with my first statement. In fact, absolutely NOTHING was done right. They've definitely earned the appellation of "First Bank of No".
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 EntryNo: 1068
 Date: Thursday
08:18 AM
21.10.2010
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; InfoPath.1; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) Tom
Internet Explorer United States of America
I have been a customer of Wachovia for over 20 years.

With Wells Fargo taking over in just a few days I had a few complaints about some new fees.

After trying to get this resolved by local management it became very clear this is a Wells Fargo decision.

I tried their 800 no customer service line with no help or response.

I call their executive offices and was told I would be contacted about my concerns.

I was contacted by corporate security and was told they we cancelling my accounts as a result of my attempts to contact the executive staff.


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 EntryNo: 1067
 Date: Wednesday
07:44 PM
20.10.2010
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30618; .NET4.0C) Richard Van Horn
Internet Explorer United States of America
Wells Fargo has gone from a bank with compassion, to a large business where customers are just a number!!!
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WellsFargoSucks.com
 EntryNo: 1066
 Date: Tuesday
11:57 AM
19.10.2010
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; MS-RTC LM 8) Jon
Internet Explorer United States of America
Bought my house 4 years ago and was sold to WF much to my regret. My wife lose her job while her co was being bought out and we fell behind. She got her old job back about 3 months later but it was too late. I had tired to get a loan modification with no sucess, turned down twice and was in the end called a "wash". Now at this time she got her job back so we were making the exact same amount of money we made when we bought this house but for some reason now its a wash?? Why they cant take what we owe and stack it on the end of our loan and let us keep our house is mind blowing, it could have been so easy. Now the house is sold, 64k cheaper than we bought it for and we are going to bankrupt.... Thanks Wells Fargo for coming into my life. I hope to see the day your company tanks.
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