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 EntryNo: 727
 Date: Friday
08:55 PM
03.07.2009
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.11) Gecko/2009060215 Firefox/3.0.11 anna
Firefox United States of America
I've had a Wells Fargo credit card for several years and generally did not have any real complaints. The past 9 months, however, is a totally different story. First, they've been sending out the bill later and later, making it more difficult for me to receive it, write a check, and have time to mail to back to them. I think they started doing this after I refused about 100 requests to switch to online billing. Very shady! This past month, my bill didn't come at all. When I called to complain and get a new one sent out, the woman on the phone asked me 5 times if I wanted to have automatic bill pay. I told her no 5 times and she stopped asking when I asked her how I could make that more clear for her. Then, when I asked about late fees and interest charges, she refused to answer my question. She literally would not answer the question. I would say, "what kind of late fees will I expect? She would respond "you could avoid late fees in the future if you have automatic debt from a Wells Fargo checking account. Would you like to open one up with us?" And on and on that went. I finally hung up on her and called back to get another person and explained that I wasn't interested in being sold on their -BADWORD-py services and to answer my damn questions.

Recently, I got a new card in the mail because my old one expired. When I called to activate it, I got a sales rep who tried to sell me on a service I didn't want. This a-hole would not let me speak and would talk over me every time I tried to interrupt and say I wasn't interested. Then, at the end of his 5 minute forced sales pitch, he tried to take the fact that I was not able to reject his offer as consent. I didn't realize Wells Fargo had a policy of trying to charge its customers $29.95 a month for a bogus service that no one needs and then justify those unwanted charges by not giving them the opportunity to reject the offer.

I would really like to see Wells Fargo collapse.

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 EntryNo: 726
 Date: Friday
02:59 PM
03.07.2009
Mozilla/5.0 (Macintosh; U; PPC Mac OS X 10.4; en-US; rv:1.9.0.11) Gecko/2009060214 Firefox/3.0.11 k
Firefox United States of America
I will never deal with them again.



www.karenjerseygirl.blogspot .com/2009/06/wells-fargo-suc ks.html

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 EntryNo: 725
 Date: Thursday
10:07 PM
02.07.2009
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; GTB6;  Embedded Web Browser from: http://bsalsa.com/; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 1.1.4322; OfficeLiveConnector.1.3; OfficeLivePatch.1.3; .NET CLR 3.5.30729; .NET James Angleton
Internet Explorer United States of America
Wells Fargo refused to accept a check for deposit into my account. It was a credit card adance check made out also by a Wells Fargo customer.

Luckily , I had another bank who didn't think a moment about depositing the check. They just deposited it.

The hell with Wells Fargo.

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 EntryNo: 724
 Date: Thursday
06:52 PM
02.07.2009
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_4_11; en) AppleWebKit/530.17 (KHTML, like Gecko) Version/4.0 Safari/530.17 ruth
Safari United States of America
OMG, i hate them.
ok first i told my daughter to put 100 in my checking account i guess she didnt or something b/c they overdrafted me 300 and i have NO money and they keep saying they are going to fnid the check for me or whatever, and they asked for my chase account number i just said i will find it and call you back and i didnt and i am not going ,im scared though,.
because by the time i will be able to pay it will be like 900 and they will screw my credit score
oh shit

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 EntryNo: 723
 Date: Thursday
01:34 PM
02.07.2009
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; InfoPath.2) Shawn Geary
Internet Explorer United States of America
I love this site,,, I wish I would have seen it before i signed for my 2005 Acura TL, well heres my story, the car was 29,000 bucks,, my down payment was 9,500 cash,, cuz my credit score was only 635, so the more i put down the less my monthly payments were gonna be right!! wrong,,my monthly payments are 650/month, great I can do that, and my insurance for all my cars and boats and jetskis, are 350,, great i can do that, well paid more every month for 2 years, like 700-900 and always applied it to the principal,, anyway my grandmother died, and me working for my family biz i didnt ask for my check that month cuz my Family had to flip the 9,000 bill for the funeral, so i figured i would just catch it up next month,, well little did i know that yea i was making my car payment but i wasnt paying the latefees and interest on the late fees, well I have been paying for late fees for almost 2 years now and have not even begun to touch the principal balance, so im am letting them repo the car,, paying 1500 a month on a car that only worth 18,500 i am not going to do it anymore,, im harassed by 20-30 phone calls aday, I never answer them, the will not refinance me even though i am a current customer, cant trade it in, i need to be caught up on the payments, it like every avenue of escape is blocked,, so the car has been sitting in my driveway now for 2 months, man I am saving money since i am not making any paymentson it,, they sent repo guys to all my friends houses and place of work,, now they are leaving messages like we dont want the car we wanna settle the account and work with you,,, well when i wanted to work with you they wouldnt help me,, now that they are gonna lose outta alot of money they wanna work with me,,, F-you no more i am washing my hands of WELL FARGO,, I will never do biz with them again, and will make sure i tell anyone thats looking for a new car dont use Wells Fargo,, I am so happy to be from under their wing!! we will see in the weeks to come what happens,, and i will be sure to post it here guys,,
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 EntryNo: 722
 Date: Thursday
12:53 PM
02.07.2009
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; InfoPath.2; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; MS-RTC LM 8) J Holland
Internet Explorer United States of America
UGH I don't even know where to begin!!

Story begins by depositing a check from a friend of mine into a WF ATM on Saturday. Now I know they have a policy of withholding funds from personaly checks for 3-5 business days. No Problem I am expecting that. On the following Tuesday (2nd business day) I look at my online checking and it says I have funds on hold. I click the link, but the link is broken and refers me to the 800 number. I call the number enter my information and it tells me there are 700 in funds being held and they would release to my account on July 1st. Great! I thought. So on July 1st I check my account online and sure enough there are my funds, Woohoo, So i buy my flooring, a dumpster and pay some bills. I am doing renovations to my house to refinance my home loan (also with Wells Fargo). Imagine my surprise on July 2nd when my account now has 7.52 in it!!!!!! I see my message notification icon is lit up and I click that and see i have a note from wells fargo. Due to an overdraft 2 months ago, they have decided to lengthen the hold on my funds until July 9th. So they take 900.00 back out and leave me with the 7.52 and the letter states to not spend any money or write checks to prevent overdraft fees!!!! there was no email on the same day (the evening of july 1st) when they decided to take all of that back out, no phone call nothing. thank god i just happend to check my account!!! So yes I called, and spoke to 3 supervisor's First supervisor said there is nothing she can do. 2nd supervisor said I could call back tomorrow on the 5th business day to see if they can release the funds. I said hmmmm, amazing how you will release the money tomorrow AFTER all those monies i have already paid hit the checking account and you asses me over 300 dollars in insufficient fund fees!! I asked to speak to her supervisor, I was talking to an Ann or Anna, I was "transferred" after 15 minutes on hold to Holly, who I might add sounded exactly like Ann!!! Needless to say, they still have my money, I still only have 7.52 to last me a week. BUT I can guarantee, before my next paycheck hits that bank, it will be directed to another bank. My Car loan AND my home loan will also be yanked from them so 275,000 they will lose!!!!!!

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 EntryNo: 721
 Date: Thursday
06:15 AM
02.07.2009
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.11) Gecko/2009060215 Firefox/3.0.11 Anne
Firefox United States of America
In January the pipes froze and burst in our home and we moved to another property. Imagine our surprise when after filing a homeowners claim, the check came to us made out in our name and WF name. So we called the insurance company and they explained that we had to sign over the funds to WF and that they would dole out the funds for repairs in three stages. This made me nervous so I googled the practice and all I found were horror stories online. I called insurance back and the woman told me that if we were current on the mortgage (that is NOT through WF, but only administrated by them, freddie mac holds the loan) we should just go ahead and sign the $$ over. She said that we should have no problem getting them to release the funds as we need them. We stupidly signed it over, rec'd the first payment and then NOTHING further. Basically WF has your hands tied. If you hire a GC, the GC HAS to sign an affadavit stating they will not lien the property until they get the $$---but WF will not release the $$ until all the work has been done and they see the receipts from the GC. So we became the GC, got the first installment, and they will not release the $$until they see receipts. SO they want the homeowner to FRONT ALL THE REPAIR $$ first and then MAYBE (according to some online horror stories) you might get reimbursed so you can start the process over again to finish...we jumped thru all the hoops etc. Our lawyer is outraged b/c this is illegal, and we basically told WF to send the balance of the $$ back to the insurance co. as their practice is fraudulent. Fast forward to April (yeah 4 months trying to get repairs done) and my husband and I both lose our jobs, he HAD is own business and corporate hijinks by his B&D termed his contract and seized any and all income and my boss closed her medical practice suddenly. All this happened withi the same week. Nice.

So we fell behind on some bills, you cannot believe the phone calls! Both vehicles were repoed---mine I had thru WF auto finance, and I called them immediately and asked them where to send in the keys and they told me I had to try and sell the car first, in the end they took it, thank goodness. But WF mortgage division (as admin only) IMMEDIATELY foreclosed on my house! We missed TWO payments! We tried to modify the loans, every rep there did NOT have records of our conversations with the others, nothing documented---except for on my end, we document the -BADWORD- out of everything. So we are trying to sell the property before it;s auctioned, we have two buyers- short sale offers, fine by us and WF DEMANDS to know why the house is in the condition it is in! Hello! No insurance $$ to complete Morons! They have "no record" of us having lost our jobs---yeah we go from owning the home for over 11 years, always paid ON TIME for everything, to disaster and BANKS DO NOT CARE> Ignore the fluffy feel good commercials on TV for WF and Wachovia with the kids and line about them caring...they do not.

I am NOT going to allow these BEASTS to take my home and auction it until EACH offer on the table has been addressed. They BROKE into my home while we were away and had it appraised -- my neighbor caught the guy and confronted him---they altered the property by moving something out of the way in the yard---ILLEGAL...

Anyone out there like to launch a class action lawsuit? Please respond to this thread and we'll chat.

Thanks for reading!

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 EntryNo: 720
 Date: Thursday
02:26 AM
02.07.2009
Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322; .NET CLR 2.0.50727) Distraught in Texas
Internet Explorer United States of America
WF,

Where to start! We have had several encounters with WF and all BAD. The first one is our checking account, They were taking the debits before credits even though the deposits were all made before 3pm the deadline hour! In the time we had the account they had charged us 47 over draft charges in which I had them removed because I proved that they were illegally charging me. The second one is we had put $3000.00 in the bank so that when it was time to pay the down payment on the house we were purchasing we could take the money out to pay it, We went to the local branch to withdrawl $2000 for the deposit. The teller gave us the cash and "supposedly" notated on our account that we removed $2000. That weekend while we were moving I went to San Antonio to get our furniture that was in storage. While in San Antonio I decided to fill the vehicle with gas. I swiped our debit card and it was declined. I then did an inquiry on our account and found out that it was $1900 in the hole. Since it was the weekend I could not get to the bank to correct the problem and we found ourselves stranded without cash. On the following Monday morning, we went to the bank to see what the problem was, the excuse was she had notated on our account that we had withdrawn money and that had put our account into a freeze. Our third experience with WF was after I returned from working in Austin. I was contracted at the Austin International Airport for about a month. A few weeks after my return our debit card was still incurring charges from Austin. So we went to the local branch and explained that those charges were not legitimate due to the fact that I had not been in Austin at the time of those charges and neither had the card. So the card was cancelled and an investigation was supposed to begin. Needless to say we never heard how the investigation went, but we were over $300 in the hole and they expected us to pay for it. We told them to shove the account where the sun does not shine. Fourth and final (we hope)- We had purchased a vehicle from a local dealer. Guess who financed the loan? Yep WF. The first 6 months of the loan we did not notice that anything was amiss. Our monthly payment was $411.89 each month. In February we got a new statement from WF saying that our payment was now $389.00. I called the bank to verify this, and the WF employee explained that we had a variable rate loan. Okay that was news to us. So I paid the $389. A couple months go by and we decide to apply for a deferment for one month. Upon requesting the deferment we are notified that our account is 60 days past due. I asked how we could possibly be 60 days past due when we had paid every month. The explanation that I got at that time was because we had not been paying the full $411.89 but only paying the $389 and they had lost my insurance paperwork and had tacked on their insurance. So I asked to speak to a supervisor. I spoke with a Supervisor named Mike who explained to me that after I fax in my insurance papers that will remove all but $60.00 worth of charges, and if I could pay that $60.00 by that following Wednesday I would be caught up. So I faxed paperwork and paid the money. Than July comes and I ask for a deferrment. The employee I spoke with reviewed my records and said that everything looked good. To be certain that I was recieving an affirmative answer I asked her if she was saying that everything was a go. She said yes. I pay our regular payment in August. Beginning of October I am at work and I get called by my son who notifies me that WF is looking for our car because it is being repossessed. My wife calls the Repo department and gets a man named David. She is told that we are now 90 days deliquent. Our deferrment in July cost us 30 days. Our lost August payment cost us another 30 days and no one would explain to us where the other 30 days came from. My wife tried explaining the deferrment to David and he basically told her that he did not care. He wanted to know where the vehicle was and when she responded that she did not know he threatened to have her thrown in jail for harboring a vehicle. She tried to calm the situation down and speak gently at which point he started making comments about her parenting skills and said that she should have her children taken from her. I am censoring this conversation as well as shortening it. During this conversation she had a co-worker (who had her car repo'd by WF two months prior) sitting next to her overhearing the whole conversation. After David had maligned my wife and had her scared she was going to jail she hung up on him and called me. I than called the Repo department and got a very nice lady who explained to me that she would stop the reposession if I paid $824.00. We borrowed $400 to make the payment. This payment was supposed to bring us current. While talking to this lady I had her look at our records. I asked her to account to me how we were 90 days deliquent. She said that our very first payment was due in July of 05 and we did not pay until August. I let her know that we bought the car in July and I have the paperwork to show that my first payment was not due until August 9th. She looked at our contract and could see that I was right. So she explained that we had been paying late charges since our very first month. So she said that she was going to request an internal audit on our account because everything was messed up. She said to call her back in two weeks and she should know something. So starting that month all of our payments were made by Money Gram. Two weeks later I call Tina (the Repo) lady and she still has not heard from the audit. I waited another couple weeks, and nothing. January comes and somehow I am once again 90 days deliquent. WF is calling constantly. My december payment (made by moneygram) is lost. By now we are so fed up that we have called the Banking Authority in Texas. Basically they could not help us much. And they have not had many complaints about WF. We have checked into the law down here and found out that the laws on harassment are written rather loosely, so we start logging how many times a day WF calls. This is now February of 2007 and we have had it, so we let them know where the vehicle is located and we request an accounting of everything that we have paid in. After asking three times we finally recieve the accounting in the mail. On the paperwork we notice that we are charged twice $2000. We call and ask what those charges are for and once again WF has not given us a logical explanation. So we finally quit paying. Now it is July of 2009. To kind of give you an idea of what we were doing, since WF has given us such a hard time for more than 2 years we have been looking up all the laws and planning how to legally give WF a taste of their own medicine. Let me add one last thing. The vehicle that they threatened to throw my wife in jail over is still sitting in my yard. They have been notified of it's locaton over a year ago and still have not picked it up. Once a month we get our regular bill, and every other month we get a letter stating that they need to work out payment arrangements with us. Since we purchased this vehicle we have met four people in our small town here who have had their vehicle repo'd by WF and countless more that have been screwed by them in one way or another. To be honest we have wanted to get a class action lawsuit against WF, but have not found anyone willing.

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 EntryNo: 719
 Date: Wednesday
10:50 PM
01.07.2009
Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.11) Gecko/2009060215 Firefox/3.0.11 (.NET CLR 3.5.30729) Randy Theerman
Firefox United States of America
We have been working on a loan modification since 10/2008 when Bush enacted Hope for Homeowners Act. We have been denied a modification 4 times and every time we call the process requires all paperwork to resubmitted with a negotiator, loan mitigation officer, etc. and it never gets anywhere. No one gives you an extension, you are not assigned a case manager and you wait on hold while your mortgage goes from 15 days behind to 90. We finally felt like we were getting somewhere after the last letter of hardship, w-2s, pay stubs and monthly budget worksheet and we were told we were denied because we don't make enough money. When asked how they think we make based upon the information we sent, they said 2400/month, when we actually make 7500/month, but of course it is on us to resubmit everything and wait another 45 days!!! They are suck -BADWORD-s and could careless that I have two newborns who will lose their home and we make 150,000 a year!!!
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 EntryNo: 718
 Date: Wednesday
02:41 PM
01.07.2009
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; MS-RTC LM 8) JPF
Internet Explorer United States of America
About once a week I get a call at work from the following numberL:1-877-740-3336.
There is always a 5 second pause, followed by a female voice who communicates with me in a manner that suggests I am wasting her time! I try to explain they have the wrong number, and I try to figure how to get them to stop calling. I have been hung up on repeatedly - they dont have time to deal with my inconvenience! The irony. My goal now is to waste as much of their time as possible, since they dont seem to respect mine. Trust me, I WILL waste their time. I am going to start answering their questions - they are always looking for someone named Nancy. Well, let the fun begin. they will probably be calling again in the next few days.

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