| EntryNo: |
3962 |
| Date: |
Friday
11:50 PM
06.08.2021 |
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Victim |
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My parents made Wells Fargo their trustee 23 yrs. ago. We were ripped off quite handsomely then, but websites weren't around then. Anyways, my checks have been bouncing.I kept transferring money in and looked pretty bad at the bank. I judged by the date Wells Fargo was not transferring putting $ in my own bank's bank account (not Wells Fargo). I called my rep from my bank and told her.She called back the next day and said it was her fault, no money had been coming into my account since March and I would get the money that day. I called back when it was in and said, hold it, you owe me bank fees (I can prove),and I was told the next day her boss would contact me somehow. I am waiting. I took matters into my own hands, and even though I hadn't raised my voice, I was accused of violence and she hung up. There's reason and no reason, and hers was, o, f___, we really messed up and I'm hanging up.I called the main customer service and was eventually (eventually) connected to an escalation specialist who promised me all fees. I gave her my banks phone number and my account number there.She mumbled they weren't even(name of middle man I can't remember). She comes back, after all I've been through the past few days, and starts a rant about how this bank account hasn't been legit since 2012, doesn't listen to my exasperation, and almost immediately hangs up. More calls.They are really snippy while accusing me of whatever and play games. Finally a guy there finds out what happened (surprise!!!) and says he will contact my rep. Uh, I say, I've done that. I want the escalation specialist contacted who said I didn't have a legit account, that they were going to have to find out what's wrong here, anyways, and he, like everyone else said, said they couldn't. I asked then for someone higher up to call me. He said no. In case you might think I'm a -BADWORD-, 80% of the customer service people I deal with, even in person, get nice things said about them to their bosses.by me. Indeed, Wells Fargo SUCKS!!
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| EntryNo: |
3961 |
| Date: |
Tuesday
02:46 PM
03.08.2021 |
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Unhappy Customer |
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Wells Fargo is a terrible bank. It is progressively getting worse. I did a wire transfer some time ago and needed the account number where the money was transferred to as I lost the original wire transfer form I completed when I requested the transfer. The banker refused to give me the account number where the money was transferred to because it is somebody else's account and is private. The banker did not buy my argument that I am the one who gave the account number in the first place and I am only asking for what I gave them. Then I said can I have a copy of the original request form that I submitted as I have lost it and he said OK.Sure enough the ccount number was on it. Total -BADWORD-s. Instead of undertanding what the customer wants and helping subject to legal restrictions, Wells Fargo people are trained to treat everyone as a thief and a robber and you are guilty unless you can prove without a shadow of doubt that you are not.
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| EntryNo: |
3960 |
| Date: |
Friday
01:41 AM
30.07.2021 |
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Beatrice |
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I in hate Wells Fargo. They are the worst bank ever. I can’t access on any given day more than 2k of my money despite having 20+k in the bank. When I talk to the customer service— I always get different reasons why and a longer wait time. I can’t wItvto pull my money out of Wells Fargo and I regret ever opening an account with them. Also they decline me all the time and then send me a delayed sms to verify my transaction— this left me not trusting using my bank cards at all. I’m convinced they don’t understand that we live in the age of the internet. I hate Wells Fargo.
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| EntryNo: |
3959 |
| Date: |
Tuesday
01:18 PM
27.07.2021 |
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Jim Boss |
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In July 2016, Wells Fargo branch located at 908 S Fisk St, Green Bay, WI 54304 froze 3 business accounts without reasonable justification. I received ZERO assistance as well as NO reasonable explanation regarding this matter! I was however, told that this type of situation was above the pay grade of this branch's employees including the managers!
At the time, I was operating 3 business locations with 12 employees on payroll that I could not accommodate due to this matter because all of my accounts were locked. With Wells Fargo as my only financial institution at that time, this caused my business, employees and personal matters in a complete devastation!
I consulted a business partner that also had Wells Fargo accounts for separate businesses of his he owned and he was not experiencing the same issues of accounts being frozen.
After reaching out to the executive offices, I was assisted by an extremely unprofessional and barbaric female. I was simply told "Wells Fargo no longer wanted to do business" with me. When I inquired about withdrawing my funds in order to process my payroll and other operating expenses, I was told that "she can keep the remaining balance as long as she needed for the investigation".
It bewilders me why my accounts depositing over $50,000 a month would be getting this kind of treatment without a just cause let alone no explanation and a disgusting display of Customer Service! Every single employee kept passing the buck onto the next person. Next, I was explained that only the regional director (Luke) was capable to unlock my accounts and/or the Executive Office Investigation Team would need to make a ruling regarding my accounts to stay frozen or allowed to be used.
It was over 10 days that my account stayed frozen.
At this point I was being slandered by my employees on social media because I could not adequately make payroll. I eventually received a call from the branch manager and she granted a 1 time cash withdrawal of $10,000 in order to pay my employees until the investigation has cleared. Strangely, this $10,000 is not reflected on my account or statements printed from this branch, as if it never happened. How is that possible that they gave me 10K and it didn't come from my accounts?
Ill tell you how as this is beyond a joke at this point and I'm a victim of identity theft 943.201, 942.203 in the state of Wisconsin and Wells Fargo directly or indirectly assisted as all my claims in the branch with their employees went no where as they never got reported. My online claims through the website instructed me to go into a branch. 3 years of calls to their phone bank was of something I cant even pretend to understand and they always say i didnt report the fraud in time so nothing can be done.
I have over 80 hours of recorded calls that hopefully doesn't have to come to light as Im missing Over $100,000 cash withdraws from my accounts in the branch that I didn't do nor did ever see these transactions from wells Fargo online. I had fraud on my account almost everyday towards the end of my relationship with their bank and was calling in and/or stopping in the branch to get assistance Dailey .
It was extremely difficult discovering this my as my online account numbers (paperless statements sent by "Wells Fargo") did not match my accounts I have printed statements for. I was dealing with the branch manager on these issues and I want assistance with my funds I believe your employees took. This email is only 1/10 of the issues I endured and I have well over 30 claim numbers with no help. The responses often stating "too much time has passed since this fraud". I have every suspicion no claim was ever made on my behalf in the branch by the employees of Wells Fargo that I know played a part in defrauding me.
Im being realistic and open to whats fair here as im a victim of aggravated Identity theft from a Financial Institution. No attorney will help me as its over their heads.
I am willing to accommodate any further information needed from me including claim numbers, dates and times of transactions, employees involved and/or anything else that will grant me justice. SOMEONE PLEASE HELP THESE PEOPLE AT WELLS FARGO ARE ROBBING PEOPLE
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| EntryNo: |
3958 |
| Date: |
Monday
06:58 PM
26.07.2021 |
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Steve |
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I tried to do a wire from PNC to a TD Ameritrade brokerage account. TD provided the instructions on how to fill out the wire. It was done with no mistakes. Wells Fargo rejected it saying the account number was incorrect. It was not incorrect, however they returned the money minus a $50 fee. They are just awful. Never do any business with them. If you know that they are being used as a routing bank on one of your accounts, don't use the feature. They should be shut down for fraud. This is the same company that signed customers up for credit cards without the knowledge of the client. I am certain they refuse wires on a regular basis just to charge $50.
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| EntryNo: |
3957 |
| Date: |
Thursday
03:06 PM
15.07.2021 |
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Mr. D |
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This bank regularly overdrafts me, even after I spend time double checking my finances and making sure I have the money to spend. I've been with this company for 5 years now and I will be moving my business as soon as my next check is deposited. This bank has been a nightmare and I will HAPPILY give up any benefits this bank provides to no longer have to pay back money that they randomly decide I owe, regardless of the amount of money I have in my account
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| EntryNo: |
3956 |
| Date: |
Friday
12:07 PM
09.07.2021 |
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Gregg Nelson |
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This bank had all of my assets, 401K, mortgage and savings. Mortgage 100% paid on time record. They refused a small $10,000 personal loan and even refused a $10,000 lime of credit. Whyyyyy? Because an account THEY CREATED FOR ME when I received a corporate PCard, an account I never watched or cared about became overdrawn because of their fees!!! This marked me as too high a risk to qualify for a loan. Now two years later I have moved my 401K, my mortgage and savings and severed all ties with this toxic brand!
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| EntryNo: |
3955 |
| Date: |
Friday
05:35 AM
09.07.2021 |
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Kevin |
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I got approved for a different card. So I basically applied for a Wells Fargo Signature card earlier this year and I didn't get approved for it but instead for another card.
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| EntryNo: |
3954 |
| Date: |
Friday
10:31 PM
02.07.2021 |
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Chris Freyer |
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Lost my WF debit card June 23. Went to local WF branch to get a temporary card. Was told they don’t give temporary cards anymore so use your Apple Pay. Ok, ten days later, no card. Almost run out of gas cause not everyone takes AP. Couldn’t get into the gym, loosing my business domain, phone is about to be turned off. Just some things. I call their support line (what a joke that is) rude, a@$@@. They act like you need them and they don’t need you.
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| EntryNo: |
3953 |
| Date: |
Monday
02:44 AM
28.06.2021 |
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Tommy |
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