| EntryNo: |
3981 |
| Date: |
Thursday
02:04 AM
11.11.2021 |
|
 |
Paul |
|
|
|
I had an account with wells fargo for many years.
Ive had occasional problems were they would decline my card even though I had money in the account. They called some kind of security alert. So where I live and work and bank and they block small purchases. The first time I was on a date and couldnt pay.
I recently closed out everything because an account was opened in my name and wells fargo did nothing to notify me
|
|
|
|
|
| EntryNo: |
3980 |
| Date: |
Monday
09:02 PM
08.11.2021 |
|
| |
Scott Marshall |
|
|
|
Not a huge scandal but Wells Fargo gave my dead mother a checking account out of the blue. I've contacted them by phone and chat and had no luck. I have to DRive out of state to present the death certificate.
|
|
|
|
|
| EntryNo: |
3979 |
| Date: |
Monday
05:17 PM
08.11.2021 |
|
| |
Larry Fischer |
|
|
|
I have finally had enough of Wells Fargo.There have been two issue that are excusable to me. I have (or I can say now I had) a business account along with my personal accounts with Wells Fargo. As a business, the bank you use must be functional. Wells Fargo is not. The first issue I had was that during the pandemic it was difficult to get parts to build my product. I was able to find some in the UK and went online to wire the money to the vendor in the UK. It said it went through. This was on a Thursday and time was critical to ship my products. Friday I received an email informing me that fraud was detected and they have frozen all my accounts and credit card. I called them and no one could tell me why. They transferred me to the fraud department which was closed until Monday. So I called the fraud department on Monday. They said that there was a suspicious money transfer to the UK that triggered the fraud alert. Needless to say they never sent the money so my part were not shipped. This was a major problem for me and no one at the bank was helpful at all. I asked them what I could do to never let this happen again. They had no answer.
The second and most egregious problem was when I purchased some part from a vendor and they were completely unusable. They must have picked the part out on the trash or something. When I contacted the vendor they stall me for two week and then said that the only way was to try and purchase the part again. I might be stupid, but not that stupid. I turned to Wells Fargo credit card to file a dispute with the Vendor. I sent them the email chain I had with the vendor and pictures of the clearly defective merchandise. Even though this was the only dispute I have ever had in many years, they sided with they vendor and charge my credit card three month after the disputed had ended and they had given my money back. Once again. the Wells Fargo Bank was no help after I complained. So, the reality is that Wells Fargo is a terrible bank to do business with. I have moved all of my accounts out of Wells Fargo
|
|
|
|
|
| EntryNo: |
3978 |
| Date: |
Saturday
03:13 AM
06.11.2021 |
|
| |
PBHF |
|
|
|
I had a fraudulent charge from Spain on my debit card with Wells Fargo. I submitted a claim and closed my Wells Fargo accounts. WF approved my claim, but since I had closed my account they stated they would send me a paper check reimbursement rather than being able to deposit the funds back into my account, which I was totally fine with. This was back in August, and I have yet to receive my check. It was for $150+. I have called a bunch of times asking status. The first time I was advised the check would be stopped/reissued and told me to wait 2 weeks to receive it before calling back. I waited, got nothing, called back, was told the same thing: they were stopping/reissuing again and to wait 2 weeks. This has happened about 2-4 times since August. Every time I call, the hold is excessive, and I get transferred between departments and everyone asks me for the same information over and over again. I have confirmed my address who knows how many times to confirm they are sending it to the right place.
My most recent attempts were about a week ago. I explained my situation yet again to someone in the claims department who said they were going to look into my claim, put me on hold, and disconnected the line, after I had waited over half an hour to reach them. I waited 20 minutes for a call back, considering they asked for my phone number at the beginning of the call in case of a call back, but got nothing. I called in again myself, same awful phone tree, same awful phone time, explained my situation AGAIN to the new rep and begged them to please call me back if we disconnect because the prior rep had hung up on me. He said he would, put me on hold, disconnected me again, and no call back. This company is so awful, I'm so glad I left. I just want my money back so I can put an end to this nightmare. What is going on????
|
|
|
|
|
| EntryNo: |
3977 |
| Date: |
Tuesday
10:49 PM
26.10.2021 |
|
| |
Anna |
|
|
|
Went with WF for our refinance since they are our mortgage company. That was a mistake. We were supposed to close the end of August and it's now almost November. The agents are working from home and still whine to me about being overworked. Everyone has been extremely unprofessional. They don't return calls and one person has no idea what the other is doing. "Oh, I don't know, that's not my department." They overnighted sensitive documents with no signature requested to the wrong address TWICE, which pushed our close date back both times. They then requested we try to hunt down the documents for them. They gave the notary the wrong time to be at our home for close and let her know only a couple of hours before that it was going to have to be rescheduled. Even we only found out a few hours before. They made us jump through hoop after hoop, and we submitted more paperwork this time then when we purchased our home. WF denied us the first time and counteroffered. Meanwhile, we now have a successful business and our income is three times what it was. They know you are so far into the process that you will accept or counter because you wasted so much of your time already. Worst part was they sent people to our home twice without telling us to take exterior photos. Well, when we saw the first person on security cams we panicked. The police were involved and we couldn't sleep for a week. The second person they sent was extremely rude to our neighbor. Both individuals were dressed poorly, acting suspicious and unprofessional. These are the people the company WF works with uses, which reflects poorly on WF. Had we known this would be our refi experience with WF, we would have NEVER worked with them. Sadly, most people will read this when it's too late, but if we can stop one person from dealing with this awful company, it's worth it.
|
|
|
|
|
| EntryNo: |
3976 |
| Date: |
Monday
08:59 PM
04.10.2021 |
|
| |
Fran Neston |
|
|
|
 . Two recent issues. 1. Citi bank sent check to pay off Wells personal loan to New Mexico , overnight delivery location, but after a week, Wells never credited the personal loan, so put stop payment on check. NOW, my Wells Fargo personal loan has completely disappeared from my Wells Fargo web page.
2nd. On the 1st of the month, $1500 is deposited into my checking account, however, on the 4th there is no deposit to my checking account. What they do with the month blows my mind.
|
|
|
|
|
| EntryNo: |
3975 |
| Date: |
Wednesday
06:19 PM
29.09.2021 |
|
| |
Carolyn |
|
|
|
I set up a wire transfer to pay for purchase of a horse. Got confirmation number and showed date and receipt date to be the following day. I responded to multiple texts confirmations too. No reason to think the wire would not go though as set up. Then seller lets me know the wire did not go through. Called 'customer service' and told the wire was held because it was flagged as 'possible fraud'. I expressed my RAGE that I was not notified of this hold and the purchase was in jeopardy! Told it was to 'protect me'. BULL SHIT. Wells Fargo is soon to be my xbank. Told that the seller 'beat them to notifying me'. REALLY???? Wells Fargo sucks sucks sucks.
|
|
|
|
|
| EntryNo: |
3974 |
| Date: |
Friday
04:01 AM
17.09.2021 |
|
| |
George |
|
|
|
TD Ameritrade was unable to locate my funds transferred from the Huntington Bank to TD Ameritrade. I argue all day with them as I paid 25 dollars to have this wire transfer. Finally spoke to a supervisor at TD Ameritrade, Jeffrey Stezovsky, who told me to get the federal tracking number for the wired funds from the Huntington then we will be able to help you, I asked him to call me back in an hour he said he was unable to make call backs. Fast forward after an hour I got the requested tracking number and for the eighth time in one day I called back and spoke to a representative explained the entire problem over for the eighth, two times I got hung up on, I explained to her that I spoke to Mr. Stezovsky she said she would leave him a message to call back, I told her he said he can't make call backs, she responded yes he has the ability to, another TD Ameritrade lie as he does have the ability to call back. He called me back and I gave him the federal tracking number THAT HE requested and his reply was “there is nothing I can do,” completely different story since he was the one who requested I get the Federal tracking info, I got upset cursed him out he hung up, third time in one day I got hung up on, first two there was no foul language involved I elevated my voice with good reason I am missing 11,000 dollars that was wired transferred to TD Ameritrade, if they don't understand my anger over my missing 11,000 dollars then they have no business talking to customers. When I made the wire transaction I had a TD Ameritrade agent on speaker phone as my banker was asking questions so this would be a fool proof transaction. TD Ameritrade agent told us it must go through Wells Fargo and provided a tracking number. Never received funds, 11,000 dollars, to my TD Ameritrade. So I called eight times total to TD Ameritrade and agents gave the same response which was “we have no indication from Wells Fargo about your wire transfer,” I asked all agents on all calls TD Ameritrade you are the ones using the third party bank, Wells Fargo, your the ones who directed me to Wells Fargo you’re the ones who supplied me a Wells Fargo routing number, found out later everyone doing wire is assigned the same routing number, so I asked why don't you simply call Wells Fargo and find out what happed to my 11,000 dollars, their response was “we can't do that” and more than once they directed me to call myself so towards the end of the business day I did just that and Wells Fargo reply was TD Ameritrade will have to initiate the call themselves, WTF. Where is my F%#ing money, why is nobody addressing my needs to locate it. Why does TD Ameritrade have commercials deceiving people like they are a financial institution when they actually subcontract third party Wells Fargo, who in my opinion given past reputation is a lousy pick.
|
|
|
|
|
| EntryNo: |
3973 |
| Date: |
Tuesday
07:30 PM
14.09.2021 |
|
| |
Myles Seiple |
|
|
|
Just don't do business with them. Have multiple emails saying over draft has been disabled and auto pay disabled, but still regularly get hit with an auto pay that leads to me being over drafter and having a debit balance on my credit card then hit with $35 fees for any pending fee that comes after the auto payment. So ridiculous. Literally use any other bank. They have admitted to scandals for decades in regards to false credit scores, illegal interest rates, and any other fraud you can think of.
|
|
|
|
|
| EntryNo: |
3972 |
| Date: |
Tuesday
06:15 PM
14.09.2021 |
|
| |
Guy Montague |
|
|
|
Being held hostage. Spouse requested a payoff for the HELOC today. Told it takes 4 to 5 days to create the file. We are due to close on a house in one week.
What a POS company.
|
|
|
|
|
|
Visitor comments: 2
