| EntryNo: |
3863 |
| Date: |
Thursday
03:31 PM
17.10.2019 |
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Gabby |
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Somebody hacked into my fairly new checking account, added other accounts and help themselves to the amount I had set aside for my car payment ($440), and then transferred it out through the Zelle app into one of their accounts. I immediately filed a fraud claim with Wells Fargo, but after speaking to 10 reps on the phone and at the bank Wells Fargo insists that the transfer was done from my phone and/or I had something to do with it. I haven't been able to replace the car payment, so my vehicle might get repossessed any given day now, thanks to those folks at Wells Fargo's Fraud Department, who are making the determination to not rule in my favor and return my money. And the ultimate slap in the face on top of everything: They had the audacity to charge me an overdraft fee. How about that????
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| EntryNo: |
3862 |
| Date: |
Wednesday
02:29 PM
16.10.2019 |
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Dvee |
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I worked at wells fargo advisors as a financial advisor for a miserable two and a half years. Before joining this criminal enterprise I was a making a decent living at a community bank as a financial advisor. I was courted by a sales manager at wells and was lied to about how they're just a regional investment firm owned by a big bank. They flew me out to St. Louis rolled out the red carpet until I signed the bottom line and after they couldn't care less about me.
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| EntryNo: |
3861 |
| Date: |
Thursday
09:02 PM
03.10.2019 |
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Bruce |
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El Salvadoran bank manager would give me hassle over asking for quarters. One day he left the building without me calling him out, he approached the drive-in stall and attempted an argument. I left to avoid the argument and 30 minutes later his El Salvadoran Police Sergeant relative called to inform me he had been bruised as I left. I was charged with a felony and forced to pay a $150 traffic fine for something made-up so that he could file workmans comp and extended unemployment. CORRUPTED. IGNORANT. TRASH.
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| EntryNo: |
3860 |
| Date: |
Tuesday
10:45 PM
01.10.2019 |
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Lyle Schroeder |
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Went to Disneyland last night and used my Wells ATM card for parking and several vendors during the day. Went to make an expensive purchase at the end of the evening for grandson and the card was mysteriously declined. The cashier made sure everyone in the room knew it too. My cell phone was naturally dead by this time so I was unable to hear or receive any text messages that were meant to advise me the card transaction needed approval. Very embarrassing to say the least. I wouldn't be angry but the embarrassment and the fact that this is the third time I have been left hanging because of their VERY flawed Fraudulent system. Im changing banks tomorrow 
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| EntryNo: |
3859 |
| Date: |
Thursday
03:29 PM
26.09.2019 |
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Abby |
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I had been with Wells Fargo for nearly 8 years, but yesterday I closed my account, because I could not handle their -BADWORD- anymore!
The past 6 months with Wells Fargo have been a nightmare...My card keeps getting declined even though I have money in my account, I call Customer Service and they say everything looks okay and they can't help me and don't know why my card is getting declined everywhere. I couldn't get gas or order things online or use my card anywhere. Then they told me that there was fraudulent activity on my account but would not give me any details or explain it, so they sent me a new card. After activating the new card, it worked for a few days but then everything started getting declined again and I went into a WF branch and talked to the banker and she told me everything looked fine on my account and I had sufficient funds and she didn't understand why my card was getting declined everywhere, the way she was talking to me seemed like she thought I was lying for some reason, like why would I lie about that and take time off work to go talk to her about this issue?! So yesterday was the last straw, I went to get gas and it declined and after 45 minutes on the phone with customer service sitting in my car at the gas station..I had reached the breaking point.. I went and closed my account. So glad to be rid of this stupid, shady bank.
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| EntryNo: |
3858 |
| Date: |
Saturday
04:47 AM
21.09.2019 |
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Biella |
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Unfortunately my mortgage was sold to Hells Fargo. First thing I noticed was how annoying their website is especially at night time. I would try to set up automated transfers and I would get an error; I called customer service and they fixed it for me. I then decided to switch my payments from monthly to weekly to save on interest. Nowhere on their website would it let me do that. I called customer service and was told that could only be modified by calling and they didn’t have that option online; I asked for my payments to be switched to weekly. The next day I noticed my account wasn’t showing that weekly payments will be taken I called customer service again and someone was able to fix this for me. Days later I decided it’ll be easier for me to create a checking account with Hells Fargo only to be used for paying the mortgage. I called to create the account over the phone, went through a bunch of questions, then the phone disconnected and I was not called back! I decided to just create the account online and again filled in all needed information and then it showed that I couldn’t open the account online and would need to go to a branch sigh. I get to the branch and I’m re asked the same freaking questions once again ugh! Anyways, my account got created and welp it wasn’t showing along with my mortgage account, the branch person ended up calling customer service and issue was resolved ugh. Next few days I updated my work direct deposit for part of it to go to the new checking account. I called WF customer service and asked them going forward to take automated payments out of that account. Two weeks later I notice another issue, when the rep switched payments to come out of the new account, she reverted my payments back to the original principal payment instead of the principal payment and the extra payments I’ve always been making so then today I call another rep who fixed my issue and I really hope this is the last issue I’ll have to deal with with this company. It’s been absolutely ridiculous being with this bank and I’ll never recommend anyone to bank with them ever!!
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| EntryNo: |
3857 |
| Date: |
Wednesday
09:56 PM
18.09.2019 |
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RUSSELL MARK BUNNIN |
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. My son has an account and I went to put $150.00 into his account. I handed the teller $150. And his acct number. She asked if I had an acct with Wells Fargo. I said "no" and she said they could not accept my cash, but needed a personal check or cashiers check.
Yes. Good old American green backs are a "no", but personal checks from another bank are a "yes". So if you want to help your kid out dont bring money to wells fargo...they wont take it unless you are a member.
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| EntryNo: |
3856 |
| Date: |
Monday
02:52 AM
09.09.2019 |
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John T. |
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Trying to roll over 401(k) from previous employer to IRA. First attempt, WF leaves $25.00 in my account. Second attempt, WF sends me a check for $0.25, leaving a balance of $24.75. Third attempt, WF just drops it on the floor, even after a long phone call with all the confirmations about withholding for taxes, etc.
Once or maybe even twice I can understand, but THREE times? Or more? I have better things to do than sit on the phone with their horrible customer support!
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| EntryNo: |
3855 |
| Date: |
Thursday
12:22 AM
05.09.2019 |
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Duckles |
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I used to work there. I’ve never met a bigger group of lying, phony, scandalous, backstabbing a-holes in my life.
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| EntryNo: |
3854 |
| Date: |
Wednesday
11:08 PM
28.08.2019 |
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ivan |
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Wells fargo is the worst online banking ever ever got in contact with,.,.
You can call and call wait and wait,.. no -BADWORD- answers,. they dont have a system to resolve problems, they just create problems. I hope jeff bezos open his own bank,
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Visitor comments: 2
