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 EntryNo: 2321
 Date: Monday
04:25 PM
24.09.2012
BlackBerry8530/5.0.0.1030 Profile/MIDP-2.1 Configuration/CLDC-1.1 VendorID/417 Glenn
unknown United States of America
I'm tired everytime I go into wells Fargo bank to cash a check that one of my customers give me I have to wait for a check cashing specialist to get my thumbprint after waiting in a teller line because I don't have an account there. All they are doing is trying to get people to open an account and using my time to do it. Last time I told them just to give my check back because I will never go into that or any other wells Fargo bank again. - I can only imagine how many people open accounts there through this pressure technique . - I like my personal bank and don't need -BADWORD- from Jeremy the check cashing specialist trying to waste my time pressuring me to open an account. IF your in Central Va. Community credit union is a great bank but Wells Fargo barracks rd charlotesville Va can kiss my ---------!
Visitor comments: 2
 EntryNo: 2320
 Date: Saturday
02:01 PM
22.09.2012
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/20100101 Firefox/15.0.1 mac6404
Firefox United States of America
Very poor and slow service provided by Well Fargo Bank in order to get a FHA loan. It took 3 months to get the approval, lack of communication with C.S. rep, they kept switching Loan officer's. I felt like I was a ping pong ball, bouncing around like one. Go anywhere to get your mortgage or any other loan if you don't want to waste your time and aggravations.
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 EntryNo: 2319
 Date: Wednesday
07:43 PM
19.09.2012
Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0) Dustin
Internet Explorer United States of America
Signed up for electronic statments for the credit card billing; ... and No default electronic notification!? WTF! I call up after noticing a late fee. Sir you have to set up alerts. Are you kidding me? They had sent me advertisements, my rebate rewards status, but my bill; ... no they don't need to send me that. Everyone lives to pay there wells bill, they should check it weekly and buy some useless krap online with this offer that won't save you money. I love how stupid the phone people are like they are surprised. What you expect a bill notification, really, is that new?! Wells Fargo Sucks used dooshbags! I thought shitibank was a bunch of turd burglars
Visitor comments: 1
 EntryNo: 2318
 Date: Wednesday
08:51 AM
19.09.2012
Mozilla/5.0 (Windows NT 5.1; rv:15.0) Gecko/20120909 Firefox/15.0.1 SeaMonkey/2.12.1 KW
Firefox United States of America
Ugh - where do i start? 1st off I live paycheck to paycheck but I work 2 jobs and make a decent amount of money - i just have not been in the position to save much. I wanted to change banks and my sister recommended WF (she had been a switch over customer from a bank WF bought out so her experience has been much different than mine). So I go in the branch and I open 2 checking accounts (one I share with my son who is in college). The manager gives me the big sale that if I attach a savings to each checking I will not be charged a monthly checking fee - etc. 1st lie - he also tells me because i work at a local State College that there is a special account I get yadda yadda....

I hate WF online banking - there is no running total so that you can see exactly what happens with your balance - after 3 months they start charging me fees and fees and fees...15.00 dollars in each checking! When i asked about it I was told i have to attach services to the accounts to get the fee waived or keep a balance in my checking of 7500.00! Are they serious??? So my direct deposit which I was told would eliminate the fee did not - next I notice that as your balance starts getting low between paychecks they start holding pending charges for very long periods - some of the pending holds disappear and come back again - then when they see that you may go over they clear everything and promptly charge fees. Now i know I am responsible but that is a very shady way to treat customers! Then they start charging me fees over and over in the savings accounts for transferring the money - 12 dollars for transferring 5 bucks out of there to cover a charge!!! Insane!! Most recently they cleared two items - a check for 25 and a payment for 25. Already cleared for several days - then on the weekend I make a card purchase for 40 plus dollars and promptly go to the ATM to deposit - all should be fine right? No! Not only do they charge me an overdraft fee they reverse the check and the 25 dollar payment and charge me 35 dollars for each one!!! The worst part is that the payment and check had already cleared! There was enough money in there! They don't even give customers a few hours to cover a PENDING charge???? I have already changed my direct deposits and this weekend I am closing all those accounts - what a waste of money to go to WF! They are scary!!

Visitor comments: 1
 EntryNo: 2317
 Date: Tuesday
11:14 AM
18.09.2012
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.3; .NET4.0C; .NET4.0E; Tablet PC 2.0; MS-RTC LM 8) Jeff
Internet Explorer United States of America
Wells Fargo is cutting their own throat with business by touting their new software thatshows a family spending too much money out! WTF...Wells doesn't have restaurants as cutomers. Nice job Wells Fargo on alienating a large part of business.
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 EntryNo: 2316
 Date: Tuesday
02:39 AM
18.09.2012
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_7_3) AppleWebKit/534.54.16 (KHTML, like Gecko) Version/5.1.4 Safari/534.54.16 Jacob
Safari United States of America
Basically, I purchased a computer from a vendor. A week earlier, I purchased another computer but returned it, since the second vendor was selling it for cheaper. The first vendor returned my money, WF processed the refund, no problem.

I purchased the second computer, the vendor charged me, the charge went through, WF posts the charge, done. Right? Wrong.

Even though I saw on my account, the charge for the computer from the second vendor, within a few hours, the charge was gone. WF had placed a hold on it. It has now been four days. I have a computer, and the charge, well, it's like the charge doesn't even exist at this point. They are trying to tell me that the charge for the second computer was the amount of the refund for the first computer I purchased from the first vendor.

Basically what they are trying to do is wait until the time is right, so they can finally process the charge (apparently the second vendor never made the charge although they told me over the phone today that they indeed did) and enforce punitive overdraft fees.

I don't know what kind of -BADWORD- this bank is pulling, but it's no good. Save your time and stress, take your banking elsewhere.

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 EntryNo: 2315
 Date: Tuesday
01:21 AM
18.09.2012
Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0) Joyce Brockman
Internet Explorer United States of America
I hada wells fargo bankaccount forseveral years. In November of 2010, I wrote a check for my daughter to her landlord for one months rent of 1,000 dollars; my daughter had said she would put the money in my account to cover the amount. However, she was unable to do this and the check was returned for insufficient funds. After this, I went in and stopped payment on the check and my daughter filed bankruptsy where the monies owed to this landlord were discharged in the court. As I had payed a stop payment fee and expected that the check would never be cashed, I never gave it another thought; also, as I had never rented from this landlord and did not owe any rent to him myself, and as the money owed him by my daughter was discharged in a bankruptsy court, I never thought I would have to worry about him trying to cash the check again. IN May of 2012, one and one-half years later, this landlord took what appeared to be a legal copy of the check from wells fargo (clearly marked that it had been returned for nsf and the date all over the copy showing the check was stale dated by one and one-half years) into a branch of wells fargo, whose own web site says that they notify a customer before cashing a stale-dated check, and cashed the check without notifying me. I was told by a wells fargo representative that they were perfectly all right in doing this. They also said that a business or company check would never be cashed after 30 to 90 days but that as an individual customer, I didn't rate that consideration and the only way to be sure it was never cashed would have been to keep paying a stop payment fee every six months months for the rest of my life.They then closed out my account and turned it over to a collection agency. I talked to several tellersat wells fargo banks who all said they couldn't cash a check that stale-dated.
Visitor comments: 3
 EntryNo: 2314
 Date: Monday
01:39 PM
17.09.2012
Mozilla/5.0 (Windows NT 6.0) AppleWebKit/537.1 (KHTML, like Gecko) Chrome/21.0.1180.89 Safari/537.1 Carmelo Lo Giudice
Safari United States of America
!!A Wells Fargo representative was rude on the phone, hung up on me and then cancelled my check card as fraud just to spite me.!!

This all started with my check card getting denied at the grocery store check out line. Upon decline I switched from credit to atm payment and the charge went through OK.

It was the fraud protection kicking in since I had spent over $400 that day shopping in various stores. I appreciate that they have good fraud protection despite it being a possible embarrassment during checkouts.

Immediately getting home I called the Wells Fargo support number so that I can get the issue cleared up. This has happened numerous times and simply takes a quick call where they verify a handful of transactions and then unlock the card.

Once I got a hold of a representative she quickly confirmed that it was the fraud protection. Now unlike the usual 2-5 items they verify, this rep decides to go unto about 15 different transactions. She's past "pending transactions" and now reading off things from over a week ago. I explain to her that I've done this countless times and normally a rep doesn't go through 2 weeks worth of transactions, usually only a handful. She gets upset and tells me this is the way it has to be done.

Now I'm very annoyed by this point because this is taking quite a while longer than needed. Also I'm trying my best to remember every spot I've used my card for 2 weeks so I can confirm everything the rep is asking. I live in California and she mistakenly reads an atm withdrawal as from Connecticut. I point out that I'm in SF and if there was indeed a withdrawal from there it would be fraud. We quickly realize she read it wrong and it in fact was a San Francisco withdrawal from myself.

At this point I'm getting super annoyed. Not only have confirmed more than enough transactions to prove it is me, this rep is now making reading mistakes which is making it sound like there could be fraud where there isn't.

I'm so annoyed at this point I ask if I can speak to her supervisor because I don't see this going anywhere positive. It is my card, there is no fraud and I simply need them to unlock the mistaken fraud protection that kicked in.

The rep was rude, told me rudely I need to relax and this is the way it HAS to be done. I again ask to speak to her supervisor.

She HANGS UP THE PHONE ON ME!!!

When I call back I get a different rep who then forwards me to a supervisor named Diana Stlumslefield that was extremely professional, courtesy and nice. She lets me know that the original rep I spoke to CANCELLED MY CARD FOR FRAUD. So that rep on her own decided because I wanted to speak to her manager, she would just cancel my card and hang up the phone.

Diana Stlumslefield then explained that I was originally dealing with a new call center in the PHILIPPIANS. The rep I spoke to was Reymer Adullana based out of the Philippians call center. I was given a phone number (336-726-0954) to call to make a complaint directly but the number goes to a voicemail directory with no way to speak to a live person.

I leave for a vacation in a few days and now have no check card to use. Luckily Diana Stlumslefield set a quick fedex card replacement. I hope it arrives it time.

In summary, an outsourced Wells Fargo rep in the Philippians did a poor job and when upon being asked for a supervisor decides to cancel my card and hang up the phone. What she did should be criminal!

Reymer Adullana should be fired!

Visitor comments: 2
www.meloman.com
 EntryNo: 2313
 Date: Monday
01:14 PM
17.09.2012
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/20100101 Firefox/15.0.1 Kent
Firefox United States of America
Recently, Wells Fargo seems to have started a new policy; despite my flawless payment record, they have started calling me and harassing me about making a payment multiple times per day even AFTER I have already made the payment, and even while still well within the grace period. Getting them to stop making these calls is impossible since according to them it can take up to 10 days for your payment to process into their collections department.

If you complain about this then they will lie to you and tell you that they won't call you again, but the harassing calls will still continue nonetheless and there is nothing you can do to stop them.

This means that if your payment is due on the first of the month and you make your payment a full three days before that date, you will STILL get harassing phone calls up to ten days later, starting on the 1st of the month, despite the fact that you have a two week grace period which means that you could technically make your payment as late as the 15th without assessing any penalties.

I imagine their phone department being populated by goblins in a dank underground cavern somewhere. Actually, goblins probably have better interpersonal skills. Talking to them is exactly as frustrating as talking to grey slab of clay and will be precisely as productive. Go into a bank branch and they will, in my experience, treat you in a very friendly manner and act like they are being quite helpful, but in reality they still won't actually get anything done to actually help you, so it's more like talking to slabs of clay with smiley faces carved onto them.

It took me 7 separate visits to their bank just to get a check from my insurance company endorsed by them so that I could use the money to get my roof repaired. Why 7 visits? I still don't really know. Once they said it was because the person with the endorsement stamp was gone for the day. Once they thought that it needed to be endorsed by my other bank first, and several times they told me that every adult who lives at the house or is associated with the mortgage in any way had to all be present at the bank at the same time to endorse the check simultaneously. One branch said that they had never seen an insurance check before and didn't know what to do with it so I should come back later when their supervisor was present. This is either gross incompetence or devious intent, and I'm not really sure which.

My mortgage is the only account I have with them, and that will end as soon as I can make it happen. The only reason I went with them in the first place was because my realtor said it would be easier since they owned the property and thus we would avoid having to coordinate with another bank.

However, they screwed that up too; my mom was co-signing on the loan as a result of my credit rating being tanked by the divorce. It was 5 minutes before bank closing time on a Friday when they brought us the final papers and we noticed that they had LEFT MY NAME OFF the mortgage entirely. They said that they could fix the mistake and draw the papers up again, but it would take a few hours, and since the banks were closing we would have to come back on Monday. That would have meant that our offer had expired and we would have had to go through the entire process from scratch all over again and risk losing the entire deal, including our good-faith payments. So we signed the papers, and now whenever I want to deal with them on any issue related to the account I need to go through my mother who lives far from me and has nothing to do with the house or making payments. I've tried for the last 5 years to get this changed, but like I said; it is as productive as talking to a slab of clay. Also as a result of this, my mortgage payments are helping my mom's credit rating, but doing nothing for my own, which makes it impossible for me to refinance with another institution.

Actually, I think I would sign a mortgage with goblins instead of Wells Fargo if I could.

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 EntryNo: 2312
 Date: Monday
12:51 PM
17.09.2012
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; FBSMTWB; .NET CLR 1.1.4322; InfoPath.2; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) Donna
Internet Explorer United States of America
I tried paying OFF my home mortgage with an insurance check TWICE the amount of my pay off.(Ins check was from my house that burned down). 4 weeks later and they still haven't paid off my loan (it's still accruing $10/day interest) NOR have they returned the $50,000 that is MY MONEY! They told me it's been sitting in their escrow account accruing interest! WTF??!! NEVER EVER will I have ANY dealings with Wells Fargo ever again!! They are crooks!
Visitor comments: 2
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