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 EntryNo: 2745
 Date: Tuesday
05:29 PM
06.08.2013
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; .NET4.0C; InfoPath.3) R Smith
Internet Explorer United States of America
Just checked my mortgage account and found Wells Fargo charged me a fee to provide a payoff amount to another bank. The only way I could identify the fee was by calling the bank; it shows up as a late fee online. The CSR says they have no way to record additional fees except as late fees. He also said they only charge the fee once during the life of the loan, which sounds wrong as well.
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 EntryNo: 2744
 Date: Monday
04:49 PM
05.08.2013
Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; Trident/5.0) Rosa
Internet Explorer United States of America
I just got off the phone with a Wells Fargo, and they are trying to tell me I owe $11 - and my response,I pay over $50 over a month, how am I short $11 - and BTW I have been getting calls (every day/ including Sat. & Sun) over 10 calls each day for beginning from 10 AM to 10 PM - and this has been going on for over two weeks. I have been filing reports against Wells Fargo anyplace that I can get to - I am tired of them and their attitude in the way they treat their customers and can't keep their record keeping straight. Plus to badger someone for two weeks, calling every single day from morning to night. You can't sleep, try to relax or even go to work and get things done without them calling and calling - I call that Harrashment!!!! I will never ever do business with them again and would never recommend anyone to them, they are the worse financial institution I have ever dealt with - and I am almost a senior citizen and never been treated with disrespect the way I have these past two weeks.
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 EntryNo: 2743
 Date: Friday
08:31 PM
02.08.2013
Mozilla/5.0 (Windows NT 6.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/28.0.1500.95 Safari/537.36 Julie Joseph
Safari United States of America
Wells Fargo Mortgage should closed for many reasons. They force people in foreclosure by delaying paper work and lying to them constantly about you will get an answer in 10 days. 10 days later they asked customer for more documentations over and over and it never ends.
Wells Fargo trained their employees how to lie to customers until they take people's home.
The Banking endustry should do something about this and the only remedy is to closed all Wells Fargo. They have no honesty people working there from top to bottom. Even Lawyers are scared of Wells Fargo.

Visitor comments: 1
 EntryNo: 2742
 Date: Wednesday
05:06 PM
31.07.2013
Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.1; WOW64; Trident/6.0) William Johnson
Internet Explorer United States of America
I turned in a form on July 22, 2013 for a withdrawal from an IRA account. I was told to expect an EFT within 48 hours. By the following week I still had not received the EFT so I called back at 8:00 AM on July 29th. I was told it wasn't processed because a beneficiary form had not been signed when I opened the account last year. I ask, "Why did someone not contact me to say there was a problem?" The representative did not know. The form was emailed and I faxed it immediately back. They suggested I call in two hours to make sure it had been received. I did. Apparently no one had made it by the fax machine. I called again in an hour. Nothing. After 4 calls an hour apart the form was finally found. I was told the money would be wired Monday night (had to go to wire because the EFT wouldn't arrive by month end now). I checked Tuesday morning. Nothing. I called. Now they said they didn't have the request signed. I told them I had signed it and sent it the previous Monday. They researched and found that that was true. They assured me the money would hit my account by 4 PM. Guess what? It didn't. I called back at 8 AM Wednesday morning the 31st. No reason why now other than it didn't. It is now 4 PM on Wednesday. No wire. As I type this I have been on hold with customer service for 38 minutes and on the call for 2 hours and 26 minutes. In total I have sent three faxes, made 19 phone calls and been on the phone with them for 510 minutes (8 1/2 hours)in the last ten days. Still no wire.

I will be closing my accounts and consulting an attorney. I would advise everyone to run from this bank.

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 EntryNo: 2741
 Date: Wednesday
02:11 AM
31.07.2013
Mozilla/5.0 (Windows NT 5.1; rv:22.0) Gecko/20100101 Firefox/22.0 Jay Freypark
Firefox United States of America
wells -BADWORD-o is the worst bank I've had the displeasure of dealing with. They are like legal thieves. They can't even tell you your exact current balance in your account! They tell me that the account balance displayed on their website when I log in, is not truly my balance! Huh?? But if wellsfargo.com says I have $500, I can walk in and withdraw $500 cash and leave. So how is this not my balance?? Branch mgr and personnel have no answer for how daily balances are computed, or why they are computed in a different order than they actually occur!! I've been scammed out of about $2000 in dubious OD fees from well -BADWORD-o, most of which the bank employees could not provide a clear explanation of why fees were incurred. I encourage everyone to STAY AWAY FROM WELLS FARGO and their dubious business practices. They is CURRENTLY a CLASS ACTION LAWSUIT against wells fargo regarding how they calculate customer account balances and charge fees. (http://www.bank-overdraft.c om/cases/wellsfargo.htm) They charge excessive fees and have no regard for their account holders as human beings. Let's not continue to help fund the bank executives' mutli-million dollar bonuses anymore. OD fees are their #1 source of revenue! Do NOT accept it any more! S-BADWORD- wells -BADWORD-o and go with a credit union if you can...
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 EntryNo: 2740
 Date: Tuesday
02:52 PM
30.07.2013
Mozilla/5.0 (iPhone; CPU iPhone OS 6_1_3 like Mac OS X) AppleWebKit/536.26 (KHTML, like Gecko) Mobile/10B329 Annoymous
Mozilla United States of America
I am a current employee of Wells Fargo and I would like to start by saying they are by far the worst corporation I have ever worked for. They treat their employees like slaves. I am the the only person at the branch I work for whom has to be in by 8am, even though I was originally hired for a 9-5 position. My Manager spends more time out of the office than in and piles on all of her work on myself or the other associates. She also has me use her login and password to access reports in the system I am not supposed to. She does this because she is never in the office to gather the info she needs for her manager conference calls. She spends more time at her various home around the country, which she never puts in for PTO and never takes her computer with her. Instead she calls or texts our personal cells and demands we move over her large files. She also constantly give me orders to complete tasks that should have been started weeks before, an demands they be complete on time. Which I find obsurd and just plain wrong on her part. She also has me put in her expenses monthly in order to get reimbursed for various things from the company. More than half of the receipts she gives me are for her personally such as dinner with her husband (happens to be a realtor) but should Wells Fargo really be paying for their dinner 4 nights a week? Other items are for her grocery shopping she claims it was for an "open house" sure I bet at 8pm at night. And the best which are spa receipts she claims are gift certificates for "open house" raffles, you know the ones she does with her husband. Not only does this woman not know how to pull any of the reports she requests, she doesn't know how the majority of the systems we use work, who is responsible for what in the office, nor does she show up until noon if not later the days she does show up. It makes me sick to think that someone in her position not only abuses her power but ultimately has no respect for any of her employees. She spends the companies money like it is nothing. I can't see how Wells Fargo would want someone like this representing their company in such a Wealty area. They should be ashamed and she should be brought up on fraud charges.
Visitor comments: 5
 EntryNo: 2739
 Date: Tuesday
02:44 AM
30.07.2013
Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/28.0.1500.72 Safari/537.36 Roger Bradley
Safari United States of America
Wells Fargo bank is one of the worst banks I've ever dealt with. They are greedy and rude. Their fees are ridiculously high and they could care less about anything but taking customers for all they can get. I will never use Wells Fargo again. javascript:insertEmoticon(' ','angry.gif')
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 EntryNo: 2738
 Date: Monday
07:31 PM
29.07.2013
Mozilla/5.0 (Linux; U; en-us; KFTT Build/IML74K) AppleWebKit/535.19 (KHTML, like Gecko) Silk/3.1 Safari/535.19 Silk-Accelerated=true daniel
Safari United States of America
Wells Fargo doesn't post cash deposits immediately.made a deposit on a Saturday with a teller and got my receipt and assumed my home insurance would get paid later that evening as it is automatically drawn from my account.the cash deposit wasn't posted until that Monday and my home insurance payment was declined.I called the 1800 number to ask why my deposit wasn't posted until 2 days later,it was because the deposit wasn't over 100 dollar as.what the Hell does it matter what you deposit as long as your transaction clears?
Visitor comments: 1
 EntryNo: 2737
 Date: Sunday
07:27 PM
28.07.2013
Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0) Bob
Internet Explorer United States of America
Wells Fargo stole (and then lost) my IRA - My retirement IRA got moved to Wells Fargo when they bought up AG Edwards after the financial collapse. After my divorce, WF was supposed to move half the IRA value to my Ex. You would think it would be easy to verify that half went to one account and half to the other, but not with WF. They could not do basic math of divide by two, and I had to check my account several times and call them to complain about multiple math errors. After several months, they finally had it right, I moved my remaining IRA funds to another broker. I got a statement that everything had transferred, I thought I was safe. The next month I was shocked to find my IRA account was only half what it was supposed to be! My retirement funds had "vanished". My new broker said Wells Fargo had "clawed back" the funds. I asked Wells Fargo, they had no records of doing this! After several conversations they denyed doing anything. Fearing Internet fraud I contacted the SEC and FBI. They were useless too. The FBI agent said that unless my loss was over $100K they would not even bother to investigate! I eventually wrote to Wells Fargo CEO John Stumpf. He did assign someone to have a look. Some months later, after more phone calls and more letters direct to John Stumpf, without any apology or explanation, my stolen funds were restored. Among the info I received through my many phone calls to various WF staff was that in addition to illegally moving my funds, without my knowledge, they also sold funds I owned (without my permission), which made it dificult for them to restore, because the share values had changed. Not sure what slush fund at WF was used to make up the difference, but they found one. Again my SEC contact was useless, never did a thing despite numerous SEC rule violations. Wells Fargo has absolutely no clue about where funds go or how to balance the books, they can't do basic math. Apparently a single clerk can move and lose funds with no checks and balances. Had they only stolen a few thousand $ rather than half my account, I may not have noticed. I will never do business with Wells Fargo!!
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 EntryNo: 2736
 Date: Saturday
11:34 AM
27.07.2013
Mozilla/5.0 (Macintosh; U; PPC Mac OS X 10.4; en-US; rv:1.9.2.28) Gecko/20120306 Firefox/3.6.28 Michael
Firefox United States of America
For a year I have been cashing my roommates rent checks at my local WF. Over time he has become 3 months back on rent. I got to Wells to get a Transaction History of cashed checks. 20 minutes of keyboard punching and managers later I am informed that WELLS FARGO DOES NOT RECORD CHECKS THAT ARE CASHED AT THEIR BRANCHES?!?! I never got a receipt from a teller because I assumed that the bank was keeping records of those transactions. I have been having problems with Wells for a while now but this is the last straw.
Visitor comments: 1
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