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 EntryNo: 2919
 Date: Thursday
05:34 PM
02.01.2014
Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.1; WOW64; Trident/6.0) Pamela Martin
Internet Explorer United States of America
This bank is impossible to get a hold of someone. I called the 800 number twice today and they were "experiencing technical difficulties". So I called my local branch...2 of them and on one could answer the phone at either branch!! UGH!! Yet, they are holding 300 of my money hostage. I went to the dentist and they charged the wrong amount to my card and voided it right away. I was told the charge wouldn't show up on my account, but guess what it did, and Wells doesn't "see" a voided transaction. I called my dentist back and was told all of this was done immediately and Well Fargo has it in their system, and they are holding it for 3 days!! WTF?! Really??
Visitor comments: 1
 EntryNo: 2918
 Date: Tuesday
04:29 PM
31.12.2013
Mozilla/5.0 (Linux; Android 4.2.2; XT1080 Build/SU1-15) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/31.0.1650.59 Mobile Safari/537.36 lisa dickerson
Safari United States of America
Went to cash a 50.00 certified check only to be given 25.00 back but I didn't notice till I gotto my car. Then go back in for the girl to call me a liar!! Yeah I would lie for 25.00. Give me a break! Then I want the 25. Back and they make me wait and wait for 15 people to count her drawer. I just want my 25 back. They are crazy! This is stupid!
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 EntryNo: 2917
 Date: Tuesday
10:25 AM
31.12.2013
Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/31.0.1650.63 Safari/537.36 Technoid
Safari United States of America
I have redeemed credit card reward points and asked for Gift cards $25 each. After receiving them , I have dumb founded that all gift card were blank, no money in it. I have called the rewards dept and it's been 2 months they were not able to resolve it. The rewards customer service is flat out lying every time I call them for the status. I feel very embarrassed of calling them for simple gift cards, apparently, they have thick skin and are feeling OK with this issue unresolved. I will soon cancel my Visa card from this bank. The remaining accounts will also be closed
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 EntryNo: 2916
 Date: Monday
09:17 PM
30.12.2013
Mozilla/5.0 (X11; Linux i686; rv:17.0) Gecko/20100101 Firefox/17.0 Garrick
Firefox United States of America
Every time I go to the counter they try to get me to open accounts or take loans. Today their online system wouldn't let me transfer money between accounts so I could make an online purchase. So I had to drive through rush hour traffic and wait 20 minutes in line inside. Finally, the woman was able to do the transfer, and then called over another woman who gave me a lame excuse why I wasn't able to do the transfer online (I have always done this before). She wanted me to sign up for an account that gave me 0.05% interest instead of 0.01%. I had a the minimum amount to qualify, but there would be a monthly charge if it went below what I had.

I declined. She boasted, "0.05% is still better than 0.01%!" and they both laughed out loud.

I said it wasn't worth my time (0.05% x $3400 = $1.75 per year) versus the monthly fees if I go below the minimum.

"What do you use that money for?" she asked.

I said I might use it for a down payment on a car. "Have you talked to our loan officer? she asked.

I said I had already done that. "Oh, I remember that you did."

At that point I just turned walked away. It seems at every encounter with a WF counter person I get aggressively interrogated or emotionally worked over to get me to tell them what I use my money for. Then they try to sell me accounts I don't need which will cost me fees, they always try to get me to apply for loans that I don't want.

Visitor comments: 1
 EntryNo: 2915
 Date: Monday
04:44 PM
30.12.2013
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_8_5) AppleWebKit/536.30.1 (KHTML, like Gecko) Version/6.0.5 Safari/536.30.1 Tom Quish
Safari United States of America
This is a company that believes it's own surveys. The CEO came from a good family and raised well.
His company is falling apart and they don't want to hear it.
In the mortgage business you only make money if the loan closes. Well in 16 months they were only able to close 6 loans and it was hell just five reams of paper on each loan and just hell.
No on knew what they were doing. I had to tell realtors and customers that the loan will not close in 30 days because our average is 72 days. If you have the time and can take a hit when rates go up have at it. Or you can find a mortgage company that puts the customer first and they close loans in less than 30 days. Many are closed in 10 days. I told customers to go and find any other lender and ask how long will it take to close the loan. At Wells Fargo Home Mortgage they will lie to you and not blink. Have more fun find a bank that can be professional and truthful.

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 EntryNo: 2914
 Date: Saturday
02:00 AM
28.12.2013
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_1) AppleWebKit/537.73.11 (KHTML, like Gecko) Version/7.0.1 Safari/537.73.11 Laddy
Safari United States of America
See more Wells Fargo Discussions at http://wells-fargo.us
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wells-fargo.us
 EntryNo: 2913
 Date: Saturday
01:52 AM
28.12.2013
Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; rv:11.0) like Gecko Bob
Mozilla United States of America
I know someone who worked in credit card customer service for wells Faro before. She told me that besides training new employees on how to use the job related programs that everything is pretty much sales sales sales. The pressure sell is the name of the game. No matter what the customer service advisor has to "suggest" at least one product over the phone to a caller even if said caller is upset or complaining. The managers are unprofessional from what I hear and also the employees are mostly of poor moral character and some are even a step away from a life of crime. Most people there do drugs and talk bad about customers all day. I also heard that some employees intentionally hang up on callers and try to disguise it as an accident. Pathetic. JOIN A CREDIT UNION AND CANCEL YOUR ACCOUNTS.
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 EntryNo: 2912
 Date: Saturday
12:30 AM
28.12.2013
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_6_8) AppleWebKit/534.57.2 (KHTML, like Gecko) Version/5.1.7 Safari/534.57.2 Andrew
Safari United States of America
When I called Wells Fargo to notify them that my credit report was stolen on my laptop I was transferred to a sub-contractor who tried to sell me an identity theft package. My boyfriend's bank let him add an additional password to the account, make a note of added security, that kind of thing. Me? I get basically a telemarketer wanting me to pay $12.99 a month for a service you can get from AAA and other places for way less. I call the general number again and have to literally beg, "please help me," to add security precautions to my account.
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 EntryNo: 2911
 Date: Friday
02:01 AM
27.12.2013
Mozilla/5.0 (Windows NT 6.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/31.0.1650.63 Safari/537.36 oscar
Safari United States of America
i went to wells fargo to cash a check
i waited for 25 min in a line then they told me that they needed to confirm my check so they took me to another, the guy tryed to convince me to open a acct with them to avoid the fee, i told him that i dont want it, after insisting he told me to make another line again,,,,
the worst of the worst

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 EntryNo: 2910
 Date: Wednesday
07:33 AM
25.12.2013
Mozilla/5.0 (Windows NT 6.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/31.0.1650.63 Safari/537.36 evan
Safari United States of America
UNBELIEVEABLE. Christmas day i wake up to 90 dollars in overdraft fees. 35 for eacxh transaction over..EVEN ONE FOR 90 CENTS!!!
I cant stand this piece of -BADWORD- bank. i hope they go under and im closing my account tommorow. Im switching to a bank that just denies trnsactions when you sdont have a money. wells fargo is a piece of shit scumbang dousche -BADWORD- -BADWORD-e head -BADWORD-ola dickless brainless spineless hopeless company

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