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 EntryNo: 2816
 Date: Thursday
03:03 PM
03.10.2013
Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.1; WOW64; Trident/6.0) Jessie C Stuckey
Internet Explorer United States of America
worst service ever, Bank manager would not cash a check drawn on their on bank for 5K. Told me they would have to order the money. Pathetic!! Any bank that wouldn't have k on hand shouldn't even exist. Singled out and pulled out of line to try to cover up this BS. This Bellflower California branch on bellflower blvd. I advise anyone of color to save yourself the frustration I went through. Cerritos branch cashed with no problem.
Visitor comments: 1
 EntryNo: 2815
 Date: Wednesday
11:47 PM
02.10.2013
Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.1; WOW64; Trident/6.0) Wells Fargo F-U
Internet Explorer United States of America
Wells Fargo Sucks!!! Loan Modification Representative "M. Scott" is the worst. He was so rude and unprofessional over the phone. He never offered solutions. Instead he pointed fingers and played the blame. When I asked to speak to his supervisor, he placed me on hold. Wells Fargo does not hire the right people for the job.
Visitor comments: 1
 EntryNo: 2814
 Date: Wednesday
08:26 PM
02.10.2013
Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; Trident/5.0) Stephanie Harrison
Internet Explorer United States of America
DO NOT GET A MORTGAGE WITH WELLS FARGO! I have made mortgage payments by phone on the same bank account for many years. On 9/3/13, I phoned in my September payment. I returned a call from Wells Fargo on 9/18 and was told the check had not cleared. I assured Paul at Wells Fargo that there was always sufficient money in the account to cover the payment. Paul said there would be no NSF charge and took the bank account information for a substitute payment. On 9/30/13 I went to my bank and was told none of my checks had been returned NSF. I called Wells Fargo and 3 or 4 people later spoke with Brian who said the payment Paul took was coded to another bank account, but the bank could not take a substitute payment until this miscoded check was returned. Brian assured me the September payment would not be reported as past due. Today Wells Fargo called me to tell me my September payment was past due. I spoke with a supervisor, Jose Galan, who assured me that any miscoding was my fault, that he could not stop the bank from reporting my Spetember payment to the credit bureaus as past due and all he could do was give me a fax number where I could send a dispute. I insisted that he give me a physical address as opposed to a post office box number where I could overnight the September payment so I could avoid taking the time to go to the post office. He finally did give me an address. I Googled it. It shows a flooring store and a florist as tenants at that location NOT Wells Fargo. I am stuck going to the post office.
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 EntryNo: 2813
 Date: Wednesday
01:31 AM
02.10.2013
Mozilla/5.0 (iPad; CPU OS 7_0_2 like Mac OS X) AppleWebKit/537.51.1 (KHTML, like Gecko) Version/7.0 Mobile/11A501 Safari/9537.53 Leigh
Safari United States of America
I do not understand - I've been a customer of Wells Fargo for several years. I have never once had an issue or a problem. Every time I've needed anything, the employees at the bank were more than helpful and very knowledgeable. They have always gone that extra mile for me at my branch. I had one experience that made me a customer for life. One of my business checks was stolen and someone set up a fake account online. They withdrew $700.00 from my business account! I caught it online at 10:30 that morning. I ran and phoned Wells Fargo. They immediately shut my account down and started an investigation. They shut my account down, traced the withdrawals to the place of origination, informed that place my account had been stolen and they shut down THAT account, had my new business account open and my visa machine batches going into my new account and had the $700.00 back in my account - ALL by 5:00 the same day! I have never been so impressed with a bank, ever! That one incident made me a Wells Fargo customer for life. This is why it is so hard for me to understand all the problems people on here are having with WF. I'm sure there are unhelpful people in every business, but don't judge the entire bank and every branch by a handful of bad people. If you don't like the people at your branch, use another one - if you just simply don't like WF, use another bank. They couldn't have been in business for over 150 years without doing something right!
Visitor comments: 3
 EntryNo: 2812
 Date: Tuesday
03:04 PM
01.10.2013
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; MS-RTC LM 8; InfoPath.2; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) Catherine
Internet Explorer United States of America
Did Wells Fargo take your money. Wells Fargo owes you nothing. It is a bank. You put your money in and it gives it to you with very little interest. You people act like the bank OWES you more than that. It doesn't. Close your piddly accounts if you don't like the bank and go somewhere else. Do you people have lives aside from calling a bank all day. We all shake our heads and realize the people who call have nothing else in their lives. You are ALL losers. The bank OWES you NOTHING. Stop taking it out on the bank because you are poor and constantly overdraw your accounts and receive OVERDRAFT fees. Its your fault not the bank, you lifeless peasants.
Visitor comments: 4
wellsfargo.com
 EntryNo: 2811
 Date: Monday
09:47 PM
30.09.2013
Mozilla/5.0 (Linux; Android 4.1.2; C6606 Build/10.1.1.B.0.166) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/29.0.1547.72 Mobile Safari/537.36 current employee
Safari United States of America
I am a current employees at Wells Fargo and we dont give a damn about your cryingif you do not like our bank go to another damn bank. we get so tired you dumbass is calling for stupid s*** every f****** day. we don't have enough Employees to answer the calls so you're going to be on hold. we see your measly amount in your balancEs so why would he care about you losers. stop calling us every second of the day you -BADWORD-s. we are not here to help you we are here to sell you stuff
Visitor comments: 5
wellsFargo.com
 EntryNo: 2810
 Date: Sunday
11:06 AM
29.09.2013
Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/29.0.1547.76 Safari/537.36 rich
Safari United States of America
I am just another Delayed, Distracted, Demonized modification Toy(the fun beginning for me late 2006). Status wise, I am still in home and in the middle of litigation. I am just seeking WF employees that can answer some simple questions as they pop to mind. This popping,unfortunately for me, is almost never ending. Starting every day the moment my eyes open (which immediately causes the "good morning honey" screaming strategy debate with my wife, a useless, stress jump starter since, can you believe it, we're not high powered attorneys). Today, I am seeking wf telecommunication personnel. I would love the answer to several questions I've been thinking about for years. First question, did management ever order the configuring of hold times on calls in queue at call centers, to certain times, with a disconnect treatment when the threshold was met? Second question, once a call is miraculously connected to a representative, did management order changes,from time to time, in maximum call times with a disconnect treatment (some of you may remember this occurring. The rep would then respond to the disconnected call by forgetting all about you even though they clearly knew your call back number. All they needed to do was look at the hardship letters you faxed to them over and over and over again)? Which brings me to question 3, lost faxes, a Bank of America whistle blower, has admitted that their lost faxes were caused by the cost cutting measure of having modification related faxes routed to India, followed by the fax being scanned and sent back to the intended rep. in the states. Needless to say this didn't work well and we all know that if it did work, the rep, knowing the desire of management was really for the fax never to be received, could just lie and say they never got it. Ok, question 3 is did wf telecom technicians configure such routing have or do they have any knowledge of why faxing was unreliable to the point of negligence. That's all I have for today.
Visitor comments: 2
 EntryNo: 2809
 Date: Saturday
01:00 PM
28.09.2013
Mozilla/5.0 (Windows NT 5.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/29.0.1547.76 Safari/537.36 Customer no more
Safari United States of America
So Wells Fargo now has Store Manager like gas stations or other retail outlets and they operate in the same fashion as retail businesses where helping a customer is not their primary goal but maximizing profits. Jonathan Shainheit is one such "STORE" Manager who is in charge of Old Milton Financial Center in suburbs of Atlanta, GA.

This manager was so "courteous" that Henry Wells has turned over in his grave with what these "STORE" Managers are doing in the name of Henry Wells. We have a simple request, which their knowledgeable staff had helped us with just few months ago, was simply denied. The man had no idea as to the type of the form - a Treasury Direct form - was about. When I explained what I needed, all he could muster to say is "No sorry I don't know." Since he realized that his "STORE" is not really going to profit from my request, even though I have 4 accounts there which he didn't know, he didn't offer to "look" up or find out and get back to me. There were no other people waiting to be helped except us. Thank God for credit unions. I am happy I no longer am a Wells Fargo "STORE" customer and a MEMBER of a Credit Union.

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 EntryNo: 2808
 Date: Saturday
08:01 AM
28.09.2013
Mozilla/5.0 (Linux; U; Android 2.3.6; en-us; SCH-I405 4G Build/GC1) AppleWebKit/533.1 (KHTML, like Gecko) Version/4.0 Mobile Safari/533.1 employee
Safari United States of America
I understand why everyone is so angry. I'm a manager at Wells and was recently informed I can no longer return fees without the express consent of MY manager. The reasoning? "It doesn't say 'non-profit' on the door". I've had customers tell me to go f*** myself over things that, even as a manager, I have zero control of. Sure, we make jokes about people who threaten to close their accounts, but at the end of the day, I don't bank at Wells Fargo either. And upper management? The only people who hate thme more than customers, are the managers in the stores. The only way to get to their jobs is to be a vile, hateful person with zero compassion. We berate our employees to make impossible sales goals, and don't pay them well enough. Its a horrible cycle, and it will never end because the big banks always win.
Visitor comments: 2
 EntryNo: 2807
 Date: Thursday
04:26 PM
26.09.2013
Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.2; WOW64; Trident/6.0; MATBJS) Angry Customer
Internet Explorer United States of America
This is the worst bank ever! I have been unemployed for a while and just started my job. I fell behind on my car loan payments and credit card payments since I was not making any money. They call numerous times a day asking where there money is at I just got back on my feet starting a new job and each time I tell them I am broke at this time and they act like money grows on trees ask why the f*ck can't I pay. This bank is of the devil it should be called Hells Cargo. I know a bank is not your friend but in this recession when everyone is broke and/or out of work you think they would be a little more understanding. I would not wish this bank on my worst enemy. STAY AWAY FROM WELLS FARGO!!!
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