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 EntryNo: 2254
 Date: Thursday
12:43 PM
16.08.2012
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:14.0) Gecko/20100101 Firefox/14.0.1 Tom S.
Firefox United States of America
My problems have been with Wells Fargo Home Mortgage, not the bank. Not sure if that's allowed here, but I'll see I guess.
After one year, they raised my mortgage payment by $200 from $1,000 to $1,200. No, it is not an adjustable rate mortgage. They claim this was to makeup for a shortfall in my escrow account to pay my taxes and insurance.
Shortly after that I receive a letter from my insurance company saying that I better pay my insurance premium because it is due very soon. So I call WF and ask them what the deal is and they say that they are not collecting for my insurance and that they were not instructed to handle my insurance payments through the escrow account. This was, of course, wrong. My mortgage person at WF who set the whole thing up, screwed up and didn't include that. After this, I went through a lot of phone calls and time getting them to admit that raising my monthly payment by $200 was too much, especially if they weren't paying my insurance. So, they ended up only raising by $100.
Recently, I looked into refinancing my mortgage because it is at 5% and the going rate is/was around 3.875%. Unfortunately, I used WF to do this.
I had to pay $350 to have my place appraised, again. Today they contacted me and told me the appraisal came out to $155,000. ONE YEAR AGO, when I first got the mortgage, their appraiser said it was worth $183,000, which is about what I paid for it. IN ONE #!$@ YEAR, it goes down $30,000????
So, now I would have to pay PMI, blah, blah, blah or I could dispute the appraisal by going to at least 6 of my neighbors and getting them to have their houses appraised. Yeah, that's almost gonna happen. I hate these people Sooooooooooo much.

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 EntryNo: 2253
 Date: Wednesday
11:41 PM
15.08.2012
Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0) Jon
Internet Explorer United States of America
I just won a bid on a forclosed home... Not in the worst shape, just neglected. The plumbing leaks and there is no carpeting. Without digging too far, Wells Fargo is the only lender who will approve me because I'm self employed. It should havebeen a sign when I tried to get a student loan from them and was denied. Anyway, 5 days before we close, they say that I need to paint the floor in the house. Yes, paint the floor. There are no pet stains or anything bad, they are just bare. Apparently it's a standard of living issue. They don't care that the plumbing doesn't work, we don't know if the water heater or furnace works because the house has been vacant for 4 years, or that the deck off of the kitchen feels like it is about to fall over. They care that I have flooring, even if it means painting the particle board. They also decided to point out that there is telephone wiring exposed. If you didn't know, telephone lines only run 48v DC, and that's only when it is ringing. you'd be luck to get a spark. And wait, it's the 20th century, I only have a cell phone!

So now they've delayed the closing past HUD's original contract and I have to pay a $375 penalty to request an extension on the contract.

I asked if their appraiser was smoking crack and the mortgage broker denied the accusation. They agreed for me to put 1.5 times the estimated cost of installing flooring into an escrow account until I have flooring installed.... Great plan Fargo: Now the money I intended to use to purchase flooring is tied up in an escrow account! So turns out that it's not a quality of living issue, just a pain in my -BADWORD- issue.

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google.com
 EntryNo: 2252
 Date: Wednesday
11:19 PM
15.08.2012
Mozilla/5.0 (Windows NT 5.1) AppleWebKit/537.1 (KHTML, like Gecko) Chrome/21.0.1180.79 Safari/537.1 mc
Safari United States of America
I drove 30 min. to Wells Fargo to deposit over $5,000 into my account and they charged me a $8 dollar fee because it was CASH! Greed!! If a friend gives me $5,000 in Cash to hold for them and I can invest this money and keep the interest, I would never poke him in the eye by telling him he also needs to paid additional money on top of that. Greed! Closing my account tomorrow.
Visitor comments: 4
 EntryNo: 2251
 Date: Wednesday
04:38 PM
15.08.2012
Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; Trident/5.0) mike w.
Internet Explorer United States of America
trying to buy a home in california. we moved from texas. they played games for 3 weeks delaying our purchase refusing to provide real reasons or approvals. finally we were told the department was beign shut down and they were denying all requests. After 3 weeks we had to fork over another $500 earnest $ to the seller and beg for an extension. we nearyl lost hre home. had to get new bank for funding and everything. They were horrible and played games the whole time. worst customer service too!!!! they ended up costing me $1800 due to 3 weeks delay and then $500 earnest money. this was 3 weeks more of appartment rent and the earnest $.
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 EntryNo: 2250
 Date: Wednesday
09:36 AM
15.08.2012
Mozilla/5.0 (Linux; U; Android 2.2.1; en-us; T-Mobile_Espresso Build/FRG83D) AppleWebKit/533.1 (KHTML, like Gecko) Version/4.0 Mobile Safari/533.1 lois
Safari United States of America
Wells fargo kindly left me with no money in state where I couldn't even go to a branch for help. I of my account was overdrrawn by $850 I just put $413 in the account to get it down. I wa s told as long as the account shows deposits it would be ok to use my other accounts. I then deposited $300 into my other checking account for a business trip. Well five days later wells fargo steals the $300 leaving me with not one penny to my name while I am out of town on business, where the closest branch is 100 miles away. I spend 3 days talking to the most incompetent uncaring people. I got as high as th vice presidents office where I was told my deposit of $413 was not considered an act of trying to keep the overdrawn account open.
Visitor comments: 2
 EntryNo: 2249
 Date: Wednesday
06:40 AM
15.08.2012
Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0) Shannon
Internet Explorer United States of America
I have had a free account (2 checking and 2 savings) from Wells Fargo for 15 years. All of a sudden 3 car loans and a proven history of being a good customer is not enough to continue to keep my account free. They charged me 13$ to hold on to my money. Remember the old days when banks used to make money on services like loaning you money? When i emailed them to inquire\complain they refunded me half! I advised them that was not even half enough effort and that I hope i'm the first customer to leave them which starts the house of cards crumbling resulting in them losing enough customers that they go out of business. Sadly, i see here, i'm not the first to leave but I am happy to be oneof many who have.
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 EntryNo: 2248
 Date: Wednesday
02:30 AM
15.08.2012
Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_5 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8L1 Safari/6533.18.5 Lynette
Safari United States of America
I hate Wells Fargo! We are now a month behind our original closing date and my family is living in a hotel while our new home (if we don't lose it) sits empty. Wells Fargo sent an appraiser who gave us one estimate, but then changed his mind when confronted with the seller's agent and gave us a second appraisal $20,000 higher!! Then there was a third appraisal that confirmed the second appraisal, so we agreed to a higher price. Now Wells F&**ers are dragging thier feet on the loan process. We were given two previous dates for closing, but those have come and gone. And Nobody returns any of our calls! Our agent has spent hours in this damn bank just to be told they don't know why it's taking so long. We have now been in a hotel for a month and my kids start school soon and we are just sitting here! We feel helpless and I feel like we should get another lender, but am afraid that we will lose the house completely. I am really regretting our decision to use this bank. They are sneaky, evading, deceptive little rats, and I really don't feel like we can trust them at all. Has anyone even heard of three appraisals with a $20,000 difference?? I definately smell a rat here! Please take my advice and never use Wells for anything!
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 EntryNo: 2247
 Date: Tuesday
07:26 PM
14.08.2012
Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0) This Bank is Retarded
Internet Explorer United States of America
I'm currently getting more interest on my moneymarket account than my IRA. As soon as I am done with my checks I'm going elsewhere. I was making .18 cents interest on 20,000 plus I had in my PREMIUM savings account. This bank must lose customers like some people hemorage.
Visitor comments: 1
 EntryNo: 2246
 Date: Tuesday
11:58 AM
14.08.2012
Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:14.0) Gecko/20100101 Firefox/14.0.1 K
Firefox United States of America
Once Wachovia became Wells Fargo they fell apart. My daughter and I have an account together so that I can easily get money to her at college. During the summer while she was away working at a camp, a minor charge made the account overdraw. We never received a notice in the mail because I would have taken care of it right away. So, without any notification they closed her account. Not knowing this, she deposited around $600. When her card was declined she went into the bank and was told they can't find her money! The banker treated her horribly, acting like she was making it up and trying to steal from the bank. When I went into the branch they said they could easily find the transaction, but she can't have her money back FOR 2 MORE WEEKS - and only then if I do a lot of the foot work for them!!!!! I think they have forgotten whose money they're using to make money - well, they won't be using ours any more. My husband and I are closing all 3 of our accounts this week.
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 EntryNo: 2245
 Date: Monday
05:58 PM
13.08.2012
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:14.0) Gecko/20100101 Firefox/14.0.1 lisa
Firefox United States of America
Please consider NOT opening a Wells Fargo account. WELLS FARGO'S CUSTOMER SERVICE IS HORRIBLE!!!!!!!!!!!! They charge $12.50 to transfer YOUR MONEY from YOUR way to save to YOUR checking account!!! Then on top of that they charged a $35.00 overdraft fee AFTER a CASH deposit was made. Deposit was made at 10:30am and fee was taken out at 1pm the same day. When asked to remove the $35.00 fee they refused. They also charge a $5.00 a month fee. It cost me $52.50 to have my account with them this month!!! I know Bank of America does not charge to transfer YOUR money from one account to the other. Go there
Visitor comments: 5
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