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 EntryNo: 2649
 Date: Wednesday
09:08 PM
08.05.2013
Mozilla/5.0 (Windows NT 6.0; rv:20.0) Gecko/20100101 Firefox/20.0 Mark Mason
Firefox United States of America
Check this out. My 80 something year old Dad, stuck in a rehab after a fall, sends me with a check written out to Wells Fargo (WF) to get a certified check for a realty company. Because I am not on the account WF wouldn't issue the certified check. WF tells me I have to go and get a check written out to me. I go back, Dad crosses out the WF, puts my name and initials the change. WF wouldn't honor that either. So I go back to my Dad again and get a new check written to me, then WF said the signature looks forged. Back to Dad again, he calls, they want him to transfer the money into my account, and get the certified check issued from my account. So I call the realtor to explain what is happening, she tells me that she had the same experience, they wouldn't honor her signature on a check either. Sounds like systemic protocol to me.

The first visit with a check to WF to obtain a certified check for a realty company, do they lack any customer service at all?
Me standing at the counter am nothing more than a courier, get his check, take it to the realtor. Why would the courier have to be on the account to get a certified check for their customer?
The realtor having the same problem was the clincher for me. We ended up at WF because they bought our original bank to make their books look better. I'll be moving my money out of WF just as soon as we are past this realtor debacle.
What other applicable acronym could you use WF for besides Wells Fargo? I was thinking 'what fu'...oops can't put that out in public, insert your own explicative. Stiff arming an 80 something year old guy about his signature.
Pissed in Arizona

Visitor comments: 1
 EntryNo: 2648
 Date: Wednesday
03:24 PM
08.05.2013
Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.1; WOW64; Trident/6.0) don't use them
Internet Explorer United States of America
Bank at wf opened an account at one branch
and asked if I could add my wife to the acct when she moved here from another state.
Was told yes.
Went into a branch that is closer and asked to add my wife to the account.
The person I spoke to said I couldn't do that, but had to close my account and open a new one in both our names.

Told her I would think about it.
Went back to the original branch and it was done without a problem.
When I returned to the branch that stated I needed to open a new account and showed them that my wife was added, I was told that they get credit for opening new accounts and that this particular person hadn't met her quota yet.
Needless to say I transferred my account to a local credit union where the people don't lie and try to screw their fellow employees.

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 EntryNo: 2647
 Date: Monday
07:41 PM
06.05.2013
Mozilla/5.0 (Windows NT 5.1; rv:20.0) Gecko/20100101 Firefox/20.0 Shirley
Firefox United States of America
I have been working with WF for awhile. I closed my acct years ago and the re-opened it recently. I deposited my PAYROLL check - a local company, that is drawn on WF! (my employer banks there, so the payroll checks all say WF on them!!)
I tried to use my debit card just a few hours later and it was declined. I phoned their "customer service" line. After pushing a couple dozen buttons before getting a live person, I finally got a live person who told me that there was "a hold" on my payroll check and that this is "standard policy." I said that was ridiculous as it's THEIR CHECK that they're "holding!" He said I could use my debit card the next day - it just needs 24 hours for the check to process. SO....I try usding my debit card again - almost 30 hours later - and it's declined again!!! I call the same 800 number, and am told the same thing: they are still holding the payroll check for clearance and I should be able to access the funds on Monday (2 full days away!) W T F ?????? I am enraged!!! I called my "personal banker" to express my concern (I was polite in the message I left but was very clear that I thought this "policy" of wih holding paycheck funds was a crock - especially when it's a payroll check from THEM!) She called back and left a very arrogant message on my voicemail - stating I was mistaken and that the funds should be available later in the week (a full week after being deposited????) and that this was "normal." -BADWORD-! I am marching in there tomorrow and closing my account - yet again - and this time I will NOT be reopening it....EVER! WTFWF??????

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 EntryNo: 2646
 Date: Monday
03:13 PM
06.05.2013
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_5_8) AppleWebKit/534.50.2 (KHTML, like Gecko) Version/5.0.6 Safari/533.22.3 James Reese
Safari United States of America
I am a retailer and received a check drawn on WELLS FARGO bank . I took the check to wells fargo to cash it . I do not have a account with them and after waiting for a officer my finger print taken i was sent to a teller. The teller informed that there is a $7.50 charge to cash a check drawn on there account, I told them that that wasn't going to happen and left. I am mailing the check to my credit union for no charge ...There is no customer service at Wells Fargo an i will start charging anyone with a check from them a $7.50 service charge
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 EntryNo: 2645
 Date: Sunday
01:23 PM
05.05.2013
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_6_8) AppleWebKit/534.59.8 (KHTML, like Gecko) Version/5.1.9 Safari/534.59.8 NoneOfYour
Safari United States of America
I made the mistake of opening a credit account with them through a contractor a couple of years ago, and it wound-up costing me a couple of grand simply because of poor billing communication on their part. I paid-off the account immediately (about 4k) and I will not knowingly allow them to handle another penny of my money EVER. I am in the process of changing card payment system providers at my business simply because of my current provider's association with them.
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 EntryNo: 2644
 Date: Saturday
01:23 AM
04.05.2013
Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.2; WOW64; Trident/6.0; Touch; MDDCJS) Patrick Gakui
Internet Explorer United States of America
Worst bank I have ever had. Went to a branch and made a $8000 deposit and later while trying to transfer the money to my saving account, I ended up putting it in a credit card account that an employee from that branch opened without my authorization. I called Wells fargo, and they told me I would have to call back within 24 hrs once my money clears so I would be transferred back to my checking. Long story short, I called back within 24 hrs only to find out that they shut down that accound and its being investigated by wells fargo fraud department and I will have to wait to get the money back through a check.

I have a Checking, savings, Mortgage and Financial and yet being treated like a dog by their reps: Cody- in Portland Or who was shouting profanities and claimed he did not have an employee number. Also talked to Katey #8444, very rude and talks over you and Josh #8583.

NOw Stuck in a different city on military duty, I will have to catch a flight back to my house to get a check, whenever it gets here, I guess eating bricks and getting late charges on my mortgage and other credit cards.

Its always bad how this bank will go out of its way to ruin my day. Same bank that will tell me I cant spend over $1500 a day with a over $12k balance, and I cant withdraw over $300 a day.

I have just had the worst of it, and I think I ought to close all my business with them, and hopefully refinance my mortgage.

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 EntryNo: 2643
 Date: Thursday
03:57 PM
02.05.2013
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; LEN2; InfoPath.2) Hal R.
Internet Explorer United States of America
I got a letter from WFB informing me that I could refinance my second home, lower my payments, shorten the years I would have to pay and not have to get the house appraised and that I could include my refinancing cost in the loan. So I called and talked to a man name Will Postler. I told him I had a second mortgage on this house could I bundle them together and have them both as one mortgage. He looked at both loans and my credit score and said sure if the house appraises at a high enough amount. I checked into what homes were selling for in the area and decided to try to refinance the two loans both with WFB. I talked to Will agahin and he said that he was going to set the loan amount a 109K that this would be enough to consoludate the two loans and cover the closing costs. after the appraisal was done Will called me and said the appraisal did not come back as high as we needed and that he was going to have to lower the loan amount by 1k to 108K I said what will this mean for the closing? He said you will only have to pay a couple a hundred out of you pocket. I agreed and then a couple of days later another person called me (a women) to go over the change in the loan amount. I asked her what the closing would be exactly. She said around $3200 to $3500. I said how can that be? You change the loan amount by 1k and the amount I have to pay at closing goes up 3000? She says she doesn't know but she will have Will call me. After a week of me sending him daily e-mails and phone calls he calls me back and trys to blame the increase closing costs off on the appraisal. I tell him,"look I am no math genius but I know that if you change the loan amount by 1K and before it was going to cover all the closing cost and now it doesn't cover any of the closing somebody made a mistake." He said "I made a mistake OK." I said well are you going to give me back my $400 and he said no I can't do that. So I stopped the loan. A week later I get some papers from WFB stating they were declining the loan for lack of home value. I don't know how this will affect my credit with them stating they declined a loan. But my advise is go anywhere for a loan but WFB. I have great credit and both loans were already with them and they still treated me like I was some kind of crook like everyone else they asked for all kinds of paper work and would only loan 75% of the home appraised value. I am looking into refinancing with anyone but them and after reading all the complaints on this site I can see that this is a good idea. It obvious they care little about their customers and they were one of the biggest banks to take the bale out money.
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 EntryNo: 2642
 Date: Thursday
01:11 PM
02.05.2013
Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.31 (KHTML, like Gecko) Chrome/26.0.1410.64 Safari/537.31 HNC3K
Safari United States of America
PLEASE DO NOT MAKE AN ACCOUNT WITH WELLS FARGO AND I WILL TELL YOU WHY. YESTERDAY I HAD IN MY ACCOUNT A -$60.80 BECAUSE OF TRANSACTION I HAVE MADE THE SAME DAY. I WENT TO A ATM THE SAME DAY AND COVER THE OVERDRAFT OF -$60.80 WITH &70.00 AND MY ACCOUNT WAS LEFT WITH $9.10. TODAY I CHECK MY BANK ACCOUNT TO SHOW MY WIFE THAT I DID COVER THE OVERDRAFT AND I FIND AS A SUPRICE THAT THEY ADD 2 OVERDRAFT FEE OF
-$35.00 FOR TRANSACTIONS I HAVE MADE WEEKS AGO THAT WERE POSTED AND TODAY IT APEAR PENDING. THIS IS NOT PROFESIONAL AT ALL AND JUST TAKING ADVATAGE OF THE PEOPLE WITH THERE FEE. I AM CLOSING MY ACCOUNT THIS WEEKEND AND OPENING ANOTHER ACCOUNT WITH ANOTHER BANK. IF YOU HACE A WELLS FARGO ACCOUNT YOU SHOULD DO THE SAME. THESE PEOPLE DON'T CARE ABOUT YOU, JUST YOUR MONEY AND WILL FIGHT UNTILL THE END FOR THAT OVERDRAFT FEE DON'T MATTER WHAT YOUR STATEMENT IS. SPREAD THE WORD.

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demenciabeatz.webs.com
 EntryNo: 2641
 Date: Thursday
09:59 AM
02.05.2013
Mozilla/5.0 (Windows NT 6.2; WOW64) AppleWebKit/537.31 (KHTML, like Gecko) Chrome/26.0.1410.64 Safari/537.31 Wordshona Boxley
Safari United States of America
I totally agree. Do Not use Wells Fargo Bank. I totally understand that each bank has their rules and regulations. My tax refund was deposited into my tax preparer's account at WF. They put a hold on his account before the deposit date and the bank was suppose to return my refund back to the irs on March 6th, 2013. My refund is still sitting at that bank even though this account has been closed out. This bank is holding these funds without cause. Not only my refund is there but several others single parents with children that also need their money. It has been almost 9 weeks since our funds were supposed to have been returned. We don't understand why they are still holding our money. Every time we call some one tell us something different as to why the funds have not been returned even when they know the money does not belong to the tax preparer.
Visitor comments: 1
 EntryNo: 2640
 Date: Wednesday
04:02 PM
01.05.2013
Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.0; WOW64; Trident/5.0) Afloridian
Internet Explorer United States of America
Well my story is a bit different... I had this free checking account since 2001 w First Union Bank then it became Wachovia and now Wells Fargo, I had 37 bucks in it and didn't use it much until I got a letter yesterday saying I owed them 5 bucks! The lady at the bank explained they changed my account (w/out my knowledge or approval) from a free checking to a 5 buck per month checking and so they milked my 37 bucks and made ME owe THEM 5 bucks instead, I told her to close the account (duh!) and she told me it was already closed because I owed them the 5 bucks and they were ready to send me to collenctions if I didn't pay what I "owed" them... (yes because of 5 bucks!! Talk about a 2 dollar crack wh0re bank!) shame on this bank, imagine how many ppl they are scamming now with this "change of checking account" thing, I know 37 bucks is nothing but if you multiply by millions of people all over the US...this should bs be illegal!
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