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 EntryNo: 2339
 Date: Tuesday
11:09 AM
02.10.2012
Mozilla/5.0 (iPad; U; CPU OS 4_3 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Mobile/8F190 Tonnia Hawkins
Mozilla United States of America
On 10-1-12, approximately 11A Monday morning, I spoke to BETTY NELSON, in the credit department. She has to be the most unprofessional person in the history of Wells Fargo... I am a CUSTOMER, and I believe I am the reason why she has her job. Without customers, she wouldn't be employed!!!! Her attitude was the worst ever!!!! How can you have a professional job and mistreat your customers?????
I'm publishing this and her name, because I wouldn't want no one else mistreated as I was. I certainly hope some type of disciplinary action will be taken in this matter. I am a professional, and I would never mistreat anyone as I was.
I will go through ever channel of Wells Fargo until I'm heard...
NOT ONLY AM I MAD AND DISGRUNTLED for the quality of service I received, but I am seriously considering taking my business elsewhere, where I'm APPRECIATED.

Visitor comments: 1
 EntryNo: 2338
 Date: Tuesday
08:40 AM
02.10.2012
Mozilla/5.0 (Windows NT 5.1; rv:15.0) Gecko/20100101 Firefox/15.0.1 Sheryl
Firefox United Kingdom
LIVID once again. After all of last week's continual "overdraft fees" on things that had already come out of my balance, but were in "pending" status, they decided to cut off BOTH of my cards, one of which is not part of my personal checking account!!! Went to Kwik Trip this morning, card declined...What? there is over $1500 in my account, I just got paid! Called the 800 number, gave them my card number, "I'm sorry, I'm not able to use that card"....WHAT?! finally dug out a check book....when I received the bad news. NO NOTICE that they were going to do this..she said because transactions kept coming in after the balance was overdrawn...Um, look at the dates on the transactions. You will see that the card was never used after the overdraft...this is THEIR bad business practice, NOT mine. Money is coming out TODAY!!!!
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 EntryNo: 2337
 Date: Monday
01:21 PM
01.10.2012
Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:15.0) Gecko/20100101 Firefox/15.0.1 sandrine muller
Firefox United States of America

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 EntryNo: 2336
 Date: Saturday
06:18 PM
29.09.2012
Mozilla/5.0 (iPad; CPU OS 6_0 like Mac OS X) AppleWebKit/536.26 (KHTML, like Gecko) Version/6.0 Mobile/10A403 Safari/8536.25 Keith
Safari United States of America
Wells Fargo is, quite possibly, the worst company ever created. I have had nothing but problems with them. I was with First Union, which was taken over by Wachovia. Then Wachovia was taken over by Wells Fargo. So, all in all, I've been banking with them for a LONG time. I've finally had it with their -BADWORD--poor customer service, their constant fees, and overall bad business practices. Last week I switched my direct deposit and my savings to my new bank, Ing Direct. I opened the accounts with Ing about a year ago to see how it was, and have had nothing but a pleasurable experience. Can't say a bad word about them. So, instead of coming on hear and just complaining, you guys need to put your money where your mouth is and SWITCH BANKS.
Visitor comments: 2
 EntryNo: 2335
 Date: Saturday
03:15 PM
29.09.2012
Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0; NP08; NP08; MAAU) Matthew
Internet Explorer United States of America
I was with Wachovia for 8 years before it merged with Wells Fargo. Never had any trouble period. Merge came and hell broke loose. Fees everytime I breath, -BADWORD-py customer service and mean branch workers. I've thought about switching for a few months now but with the way things are in the country right now I'm afraid to put my money anywhere with anyone. Wasn't happy about the merge, even less happy with Wells Fargo and the way they conduct business.
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 EntryNo: 2334
 Date: Saturday
11:16 AM
29.09.2012
Mozilla/5.0 (Windows NT 5.1) AppleWebKit/537.1 (KHTML, like Gecko) Chrome/21.0.1180.89 Safari/537.1 clay
Safari United States of America
what a bunch of vultures
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 EntryNo: 2333
 Date: Friday
11:01 PM
28.09.2012
Mozilla/5.0 (iPad; CPU OS 5_1_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Mobile/9B206 Carlos
Mozilla United States of America
Wells Fargo is the worst bank, they foreclose my house behind my back, giving me 2 weeks notice and to top it out their attorney did not even had the respect to show up to court and wasted my time giving me only a few day to get out. This happened while I was been asked to fax all kinds of documents over and over. I had equity in my house because I put 100k down payment. They rob me and did not even retuned my calls, no respect at all. Please if you are smart this is a bank that should be out of business by the government and nobody should be doing business with them. We are humans with kids etc. I will be hiring and attorney and pray to God that they will pay, as they say what comes around goes around. Watch out wf you will pay............
Visitor comments: 1
 EntryNo: 2332
 Date: Friday
06:44 PM
28.09.2012
Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/535.2 (KHTML, like Gecko) Chrome/15.0.874.121 Safari/535.2 Louisa Chiang
Safari United States of America
My mom has a WF account that she was told was free of service charge. Then they began charging her and overdrew the account. When I called to investigate, I was connected to two departments, both of which told me they could not find out what happened and that I needed to speak to her local bank branch. The second representative waxed lyrical: "Ma'am, it's like Safeway. You won't ask the florist to cut you a piece of meat, so we can't give you any information. You'd have to go back to the bank rep who lied to you." So WF, far from thinking from a one-stop shop perspective, expects its customers to navigate whatever internal divisions it has for its own business logic. Its workforce has so little respect for the people who pay their salaries that some self-satisfied 22-year-old dare lecture customers about our having the wrong attitude.

We are going to take our business elsewhere, in perpetuity. The alternative is to keep paying the people who act as if they get to call the shots and dictate what we should feel about the service they provide us - they act as if they are philanthropists and we should simply be grateful we're talking to someone alive. Barely so, as it turns out.

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 EntryNo: 2331
 Date: Friday
02:56 PM
28.09.2012
Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; Trident/5.0) Robert
Internet Explorer United States of America
Just another big bank without an ounce of common sense. An aglomeration of former banks and people from everywhere with the common goal of either screwing the customer or just plain ignoring him.
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 EntryNo: 2330
 Date: Friday
09:43 AM
28.09.2012
Mozilla/5.0 (Windows NT 5.1; rv:15.0) Gecko/20100101 Firefox/15.0.1 Sheryl
Firefox United States of America
How convenient that when you have "pending charges" that are already taken out of your account, and something else goes through first, you get overdrafts for EVERY SINGLE ONE OF THOSE PENDING CHARGES!!!! What -BADWORD-. Also, having to pay $12.50 if THEY have to take the money out of your savings to cover something out of checking? Yeah, I call BS.
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