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 EntryNo: 2767
 Date: Thursday
04:54 PM
22.08.2013
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_5_8) AppleWebKit/534.50.2 (KHTML, like Gecko) Version/5.0.6 Safari/533.22.3 Hollie
Safari United States of America
I've been set up with 2 checking accounts at Wells Fargo. One I've had since 2007, and the other only the last few years. It just so happens that I've been getting charged monthly fees on my newer account because in order to avoid them: I need to be paying a monthly direct deposit to a loan, or have 1,500.00 in my account constantly. Neither of which I EVER have EVER had. I am a college student...I don't have that much money, nor do I have a loan being paid off. So before leaving the country this May, I went into a branch office to take care of it. Turns out my other (and first) account has no fees associated with it, just the new one they had given me (which they never should have because I don't qualify for it.) So my banker waived the fees on the account so I could deal with switching all my automatic bills fully back to my non-fee account when I returned back into the country. I also needed a new check card for this account because mine had been damaged, so my banker ordered me one. When I got home recently from Belize, my account that I've had since 2007 and does not acquire fees has magically disappeared from my account summary. And after attempts to contact Wells Fargo via phone, they have no idea why it was closed in June. (while I was out of the country) The 'replacement check card' they sent me is an ATM card...not what I asked for. They keep telling me that I have not charged me any fees on this account. And I have to continuously explain that this is because a banker waived them for me before I left the country, and that I received an email stating that my fee waiver was soon to expire, and that what I'm trying to avoid would happen again! BEYOND frustrated! This stacked with the countless other complaints I should have written since 2007.
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 EntryNo: 2766
 Date: Thursday
03:32 PM
22.08.2013
Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.1; WOW64; Trident/6.0) J
Internet Explorer United States of America
I applied for a refinance loan with Wells Fargo in March.
After four months I was told the loan was denied because I wanted to use the extra cash I was taking out with the loan was to pay an automobile loan off and pay down my credit card balance. I received a denial letter on a Thursday , after four months of submitting documents, emails and phone calls with the rep, stating that auto payoff was illegal in the state I live in and could not be done.

The following Monday I received a letter stating that my new loan had been created and I needed to submit all the documents again, I had a new rep and the process would begin as if I had never applied for a loan before.

It took another month, with a new rep and an expedited loan to be denied again.

I suspect the reason is that the Federal Reserve is about to allow interest rates to rise.

Wells Fargo Sucks!!!!!
Never do business with them.

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 EntryNo: 2765
 Date: Thursday
01:49 PM
22.08.2013
Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.1; WOW64; Trident/6.0; EIE10;ENUSWOL) Ed
Internet Explorer United States of America
Since 2008 when WF was gifted with 25 billion,and then bought a bank,guess they think they can continue to screw their customers and get away with it.. Too many detailed stories to tell but since 2008 after the national bank swindle guess national banks like WF think they are beyond any type of regulation. Note since the class action suit about NSF and WF lost then appealed and decision is now pending guess they think they can get away with anything and never mind any banking regulation...Please tell your friends and family to get the hell out of WF, Got a mortgage with WF, Well take it some where else,
Visitor comments: 2
 EntryNo: 2764
 Date: Wednesday
02:28 PM
21.08.2013
Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.1; WOW64; Trident/6.0) Loretta A. Smith
Internet Explorer United States of America
I received a $820 check for work a performed for a local county. The check was drawn on a Wells Fargo Account. I needed to put $767 in a Wells Fargo account for a another person. I walked into the local branch. A manager aggressive pursued me about opening a WF account. I went to the teller armed with the check as well as a counter deposit slip. I provided the required thumbprint and two forms of ID. After entering all the id, the teller then informed me there would be a $7.50 fee....for cashing a WF check at WF! No thank you. I took the check, went a little ways down the road, deposited it in my bank and got $767 cash back which I went back to WF and deposited. I searched the WF website for a place to leave a comment, but apparently there is none. Open a WF account? No way; not today, not ever!!
Visitor comments: 5
 EntryNo: 2763
 Date: Tuesday
10:02 PM
20.08.2013
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) BEEN HAD
Internet Explorer United States of America
I have been had for thousands of dollars in fees. As of March I spoke with a manager who was very kind and tried to help me avoid these fees. Last week they charged me a fee for transferring money from my checking account when my direct depost went through, into my other checking account. I moved $600 and they charged in NSF fee. I told them that this would have literally been impossible to move $600 that doesn't exsit into my other checking account, so they reversed the fee. Then on Friday I had a check go through my account (that I wrote to a merchant), they posted the date for the 15th, when it didn't happen until the 16th. They REFUSED to refund the OD fee, stating that because I had a reversal in the past (the $600 transfer) that they were unable to reverse this one. I wrote back and forth with them for 4 days, I told them that I had printed paperwork proving that they posted the date incorrectly JUST so they could charge me a fee. They refused to accept the paperwork and refused to reverse the fee. So, on the 5th day I went into a branch, the rep acted like I was lying through my teeth because it sounds so bizarre. Fortunately I print out all of my paperwork about 8-10 times per day to prove that they are re-arranging transactions to their benefit, as well as other print outs and the manager finally reversed the fee. The manager was very nice. I think it's beacause he knows what they're really up to and didn't want to be directly responsible for refusing my proof. Anyhow, this is only 1 of probably more than 60 stories I could tell about this horrible business. They are so shady and it's not just them being rude and ignorant, it's deeper than that... they're literally out to take your hard earned money every chance they get. Whether it's justified or not. They've been trained to refuse to reverse OD fees and even issued a binding arbitration to their customers at the begining of this year stating that they would not issue reversals unless you can prove it was due to a bank error and not your neglegence or ignorance of their rules. So, beware. They're into me for about $3000 and there is nothing I can do about it because I wasn't checking my account as often as I do now. So, check your acct like a psychopath, print paperwork (statements,bal updates,save text messages,etc) like a horder, and hope to God someone will listen to you even when you have proof. Good Luck. I'd recommend going to another bank/CU for sure!!
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 EntryNo: 2762
 Date: Sunday
11:54 PM
18.08.2013
Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/28.0.1500.95 Safari/537.36 Randy Duffy
Safari United States of America
This past Saturday I entered a branch in Waldorf, Maryland to inquire about opening an account. I had $200,000 to deposit from a recent sale of a boat. After about a half hour of waiting a rude bank employee told me they couldn't help me because I never signed in...Ha! No one greeted me or told me what to do, so I had no idea there was a sign in book . The staff acted like a bunch of lazy thugs and I feel I was discriminated against because I was white. I waited another half hour, then I quietly left. VERY STRANGE.
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 EntryNo: 2761
 Date: Thursday
01:56 PM
15.08.2013
Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/28.0.1500.95 Safari/537.36 Nate P
Safari United States of America
I went to withdraw some money and i ended up getting molested
Visitor comments: 2
 EntryNo: 2760
 Date: Wednesday
09:15 PM
14.08.2013
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_8_3) AppleWebKit/536.28.10 (KHTML, like Gecko) Version/6.0.3 Safari/536.28.10 NIKKI D
Safari United States of America
So I am supposed to close on a home in a couple days. My realtor calls me freaking out saying that Wells Fargo needs to wait for my first pay stub from my new job to come in. Earlier when filling out the approval, they said my contract would be just fine, they didn't need my pay stub. SO NOW I have to wait for another 3 weeks before I can move into my house.

Also, they said I didn't have enough money in my account to cover the down payment. I totally did. The reason they think I didn't is because apparently, the seller can only over 3% of the home's purchase price in closing cost. They were supposed to cover 4000. What the -BADWORD-?? Did my loan originator want to tell me that when HE WENT OVER MY CONTRACT FOR THE HOUSE?? So now I'm stuck at home with the parentals for a few more weeks trying to find more money for a down payment.

they like changing their minds.

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 EntryNo: 2759
 Date: Wednesday
09:21 AM
14.08.2013
Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.2; WOW64; Trident/6.0; ASU2JS) lc
Internet Explorer United States of America
Here's my horror story with Wells Fargo. I recently moved to Florida, and opened an account with Wells Fargo about 4 months ago. I sold some property I owned in another state, and the buyer had the funds wire transferred to my WF account. It was $35,000. The wire came in on 7/16/2013 and was credited to my account the next day. Of course, I started using the money since it was mine. I paid off my car and a few other bills, as well as bought a few things for my house. All told, I spent about $12,000 of the $35,000 in about 1 week.

Then, I go to use my debit card on a Saturday and it is declined. I check my balances online, and it shows available funds of over $22,000. So I call Wells Fargo to find out why my debit card didn't work. I am told that my account has been placed on hold, but they cannot explain why at my local branch, but said they would see what they could find out and call me Monday.

The next day, 7/29/13, I receive a letter from WF dated 7/22, that says they are "beginning the process of closing your accounts because of a business decision to end your deposit account relationship with Wells Fargo". The letter then states my accounts will be closed on 8/5 and in the meantime all monetary transactions on the account are blocked. (Which means I have no access to MY money whatsoever!)

The letter also says if I have a positive balance, and a cashier's check for any funds due will be mailed when the account is closed.

I call the number of the Prevention Contact Center where the letter came from (888-231-0757) and the only thing they will tell me is the account is on hold because of the wire transfer "possibly being fraudulent". No other explanation. Now this is 2 weeks after the transfer was done, and according to Wells Fargo, no one has tried to recall it or anything. I ask if there is anything that can be done to either reinstate my accounts or get the money sent to me earlier. I am told that there is absolutely nothing that can be done.

So, I wait until 8/5, (the date they said they were going to close the account) and keep checking my balances online everyday. It is always a positive balance and no activity is showing. On Tuesday, 8/6, I call WF that morning after checking the balances again, and ask when the checks would be mailed. The person I spoke with said yes, my accounts were scheduled to be closed that day, but could not tell me when the check would be mailed. Sure enough, within 5 minutes of getting off the phone with them, I am no longer able to access my accounts online.

On 8/8, I call again to ask when the check would be mailed. I am told that the check was mailed on Wednesday, 8/7 and I should receive it by Monday, 8/12. Now by this time, I am not very happy and have already opened an account with another bank, but figure, oh well, it's just a few more days, then I will get the check and everything will be ok.

No check by 8/12. So I call WF again, and this time am told that the funds are being held, again for "possible" fraudulent activity. When I say that I was told last week that the check had been mailed, the woman I am speaking to now says that was wrong and she doesn't know why someone would tell me that. I said I found it very strange that my record apparently showed a check being mailed if the man I spoke with last week was looking at the record while I was speaking with him, and that he was even able to give me the amount of the check. The woman, very rudely, said again that it was a mistake and the funds were being held because they could "possibly" be recalled. I said that the funds were transferred almost a full month ago, and if it was going to be recalled I would think that would have already happened. This woman then said that WF could not release the funds because the sender could "possibly" recall it and then WF would be liable. (Don't you just love the word "possibly" being used so many times?")

So I asked how long would WF hold the funds? And what would happen if the funds were never recalled? She told me that the funds would just sit there until they were recalled. I literally said "Excuse me? You just hold on to the money in case it is ever recalled? There is no time limit?" She answered yes, that's the way it works. And then she HUNG UP on me!!

Well, I now don't know what to do. WF is holding over $22,000 of my money, with no plans to release it even though the transfer cleared almost a full month ago. If anyone has any suggestions to get my money from WF, please let me know!!

Visitor comments: 5
 EntryNo: 2758
 Date: Wednesday
05:12 AM
14.08.2013
Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/28.0.1500.95 Safari/537.36 Charlotte
Safari United States of America
Walked to the WF ATM to deposit money , put my card in and I get an error message. This machine is always faulty at this location so I figured it wasn't working . I walked in the bank so that a teller could deposit the money for me and she tells me that my card was reported lost/stolen . When I asked her by who? She couldn't tell me . I hadn't reported my card lost/stolen. I didn't even know it was legal for a bank to report your card lost/stolen without your permission/knowledge. I called the customer service reps. and the rude woman who acted as if I'd accused her of reporting my card lost/stolen, told me that because they don't know why my card was reported lost/stolen, she couldn't help me over the phone. I went into a WF store and it was at about 12-1PM. I'd been sitting for literally 33 minutes there waiting for my name to be called to speak to a banker. The woman then says (to another woman who'd walked in the same time as me and asked why it was taking so long to talk to a banker) 'I'm sorry, I only have (2) bankers present at the moment, the rest are out at lunch' (verbatim) - In my head I'm thinking, I don't have time for this, I have bills, this is something that needs to be fixed NOW. This is NOT the first time WF reps and associates have given me a hard time. They even made a big deal out of ID that I used to create my account.

Totally switching to a new bank, I'm out, thanks WF-For nothing.

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