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 EntryNo: 3055
 Date: Thursday
03:30 PM
20.11.2014
Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/39.0.2171.62 Safari/537.36 Scott Kaplan
Safari United States of America
My auto mechanic mentioned that my registration was expired. Odd, since I'm usually on top of such things. I look back in my check register and the DMV check that I show as being uploaded to online bill pay never cleared my account.

I call and after 1.5hrs of being transferred/on-hold/being told how important my call is/sorry for putting you on hold, I talked to an on-line bill pay representative who said that they had no record of a payment and the status screen in quicken (updated when you connect to WF on-line bill pay) is "not official".

It's very official when I miss a payment deadline. When the shoe is on the other foot, not so much.

Oh, this is the 3rd online bill pay they f**ked up. The first two were rent payments.

I just got back from the branch where this 30 year customer just closed his account.

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 EntryNo: 3054
 Date: Tuesday
03:32 PM
18.11.2014
Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; BOIE9;ENUS; rv:11.0) like Gecko kt
Mozilla United States of America
Wells Fargo North Hills, Raleigh NC: I am not a customer however I went in to cash a personal check I received from a relative that banks with WF. I was approached by a blond haired black woman who got into my personal space. She proceeded to ask me questions about who I bank with and would I consider a product that WF was offering that did not require I start an account. I ask her to give me some information to take with me as I was on my lunch and had other errands to run. She said ok and invited me to sit at her desk. I ask again for the information and she went into her "hard sell" it was very rude and unprofessional as I regretted walking in the door. I told her no thank you because the $5 a month fee alone was a turn off. She smiled and said that I was a "hot mess"!!! I was not only insulted but truly offended by her statement. Her customer service skills suck and she is a ugly representation of the Wells Fargo brand by her ability to smile and insult customers. I probably avoid that branch all together.
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 EntryNo: 3053
 Date: Tuesday
11:37 AM
18.11.2014
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0 Florida Powersports
Firefox United States of America
Wells Fargo closed my account and will not release the funds. It has been 3 months and they are holding $5000+ with a different answer each and every time I call or go into a branch.

Its horrible!!

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 EntryNo: 3052
 Date: Thursday
05:00 PM
13.11.2014
Mozilla/5.0 (iPod; CPU iPhone OS 6_1_6 like Mac OS X) AppleWebKit/536.26 (KHTML, like Gecko) Version/6.0 Mobile/10B500 Safari/8536.25 Linda white
Safari United States of America
WFhas been screwing with mortgage for 4 years. Needs modification and get the runaround more turn for phonecalls and constantly change my rep. They want us to lose our house. They are crooks!
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 EntryNo: 3051
 Date: Wednesday
04:36 PM
12.11.2014
Mozilla/5.0 (Linux; Android 4.4.2; SCH-I545 Build/KOT49H) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/30.0.0.0 Mobile Safari/537.36 [FBAN/FB4A;FBAV/21.0.0.23.12;] Brandon
Safari United States of America
I moved to another state and had to get new tags on my vehicles. One of which is financed through WF. My nee state requires a copy of the title be faxed verification purposes, so i called WF to get one faxed. They told me I had to have my local DMV fax a request for title. Very annoying but ok I called the dmv back and had them send a request, id also like to add that they yold me they have never had to do that before. I waited a day and called the local dmv to see if they had reciever the title work so I can come and register my vehicle and what do you know... no title yet. So i call WF again and they inform me that it is a three day processing period to fax title work. Why the hell does it take 3 days to fax a piece of paper?!!! They told that they could put an expedite order on my request. 12 hours latet and the dmv still has not recieved it. My tags expire tomorrow. I am beyond pissed off. My other company had a faxed copy there within 10 minutes. I will never use Wells Fargo again. Worst customer service EVER!
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 EntryNo: 3050
 Date: Wednesday
06:05 AM
12.11.2014
Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:33.0) Gecko/20100101 Firefox/33.0 J Polonia
Firefox United States of America
I was recently contacted by Wells Fargo about an account from 6 years ago. Correction, they contacted my father who I am not in contact with and I didn't even have a number for. He contacted my mother who gave me a number for them. I spoke to a representative who told me they were trying to collect an old debt in the amount of $895. I said I had no idea what they were talking about. I have never opened an account with them. They told me they had a lot of information on me including my address. They had my mother's address and said they were trying many numbers for me. I told them I still have the same number I've had for 8 years now, so I couldn't understand how I've never received a notice or phone call and that it took harassing my elder parents to get in contact with me. They informed me they had my signature and a copy of my identification. I asked them to send me proof of the information and their attempt to try and contact me. They told me they couldn't do such thing because if I'd hand it over to my lawyer, it would prove I didn't have an account with them and that they were simply trying to collect any outstanding random debts from people to cover their personal debts. After I started asking for specific information, the representative hung up the phone and she wouldn't answer. Why would a bank representative need to hang up on the person they want to collect a debt from? I think it is fraud from their end and they're trying to pass it off as something else. This the first time since they claim they've been trying to collect the debt that my parents or myself have heard from them. What kind of company is Wells Fargo trying to be? They call people and call every person in their family and threaten them? I just couldn't believe it. This is not the way to do things.
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 EntryNo: 3049
 Date: Wednesday
05:33 PM
05.11.2014
Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/38.0.2125.111 Safari/537.36 jacob bratton
Safari United States of America
They double charged for insurance, took a false appraisal on my house and paid the taxes on it. These things caused me to be in the red on my escrow and through my mortgage payment through the roof. They used this as a reason to say i was delinquent, and charged me out the -BADWORD- for late fees.
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 EntryNo: 3048
 Date: Tuesday
10:39 PM
04.11.2014
Mozilla/5.0 (Linux; U; Android 4.1.2; en-us; LG-LS970 Build/JZO54K) AppleWebKit/534.30 (KHTML, like Gecko) Version/4.0 Mobile Safari/534.30 veronica
Safari United States of America
I open a account at wells fargo bank she said 25.00 but wells fargo took 100.00 of my money and then the supervisor lied and said they didnt take the other money but when i called in my card they said wells fargo force the money off my card...wells fargo are rip offs and rude to there customers. I will never use them again
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 EntryNo: 3047
 Date: Tuesday
02:47 PM
04.11.2014
Mozilla/5.0 (X11; CrOS x86_64 6158.70.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/38.0.2125.110 Safari/537.36 Travis Jackson
Safari United States of America
THEY SUCK. PLAIN AND SIMPLE.
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 EntryNo: 3046
 Date: Tuesday
12:56 PM
04.11.2014
Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/38.0.2125.111 Safari/537.36 RM
Safari United States of America
I have had my accounts with WF for over 2 years now. Never over drafted it. Today I tried to pay a bill online and my card was declined. I called WF and they said a security hold had been placed on my card. Ok I can understand that. However I had never called them to report the card lost/stolen. And this is the 4th time they have done this to me in 2 years. Very embarrassing to be declined at a store register. My problem with WF is the amount of frustration it took on my part to get this hold lifted on my card. Especially since this is now the 4th time they have done this to me. Not only did I have to give them answers to the normal 6 security things including SS# and other personal info. But they then wanted to go over my whole bank statement with me over the phone. There is no reason to put a customer through all of this -BADWORD- when I never reported my card lost/stolen. I can see one or two security questions. But I was on the phone for 45 minutes while we went over my statement and other things. And this was the 4th time in 2 years. I am completely mad at WF and am walking out the door to open new accounts with another bank. I will not be restricted from using my money and then have to jump through 45 minutes worth of hoops to get access to it. Bye Wels Fargo!
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