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 EntryNo: 3024
 Date: Sunday
10:31 AM
21.09.2014
Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/37.0.2062.120 Safari/537.36 Jonathan schultz
Safari United States of America
Four years dealing with these MORONS, tried for modifications twice, once through w/f and Harp,first time I was told because of in-house promotion that I make too much money to qualify,HOW STUPID IS THAT? Second time after I had retired from my job, and now in a fixed income, I was told that my mortgage was affordable and that they couldn't lower it 10 percent.I dont understand this. How tough is it to either say we will help or you have to leave, This SHIT shouldnt take four years. People are right in saying WELLS FARGO SUCKS!!!!!!!!
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 EntryNo: 3023
 Date: Saturday
08:13 AM
20.09.2014
Mozilla/5.0 (X11; Linux i686) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/31.0.1650.63 Safari/537.36 wells sucks
Safari United States of America
Wells Fargo sucks! I cashed out some retirement money to make my account current and to go to the Dr and get my car working. Because there was a something that went against it, my $3K in funding is on HOLD for 5 business days. In the modern age, with instant communications, 5 days... What -BADWORD-. They want you to continue to over draft. They are a bunch of -BADWORD-s and I will close that account out and never do business with them again.

Wells Fargo sucks!!

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 EntryNo: 3022
 Date: Saturday
04:14 AM
20.09.2014
Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:32.0) Gecko/20100101 Firefox/32.0 Jorge Poveda
Firefox United States of America
Hi, my name is Jorge Poveda. I visited Wellsfargo on September 9, 2014. I was attended by Erica Bauren for I had questions about some fees that were applied to my accounts. She is the manager of Wellsfargo located in 4384 Rodeo Rd Santa Fe, NM 87507-4840. The first thing she said, what do you need? I was not even invited in a office like a normal customer. I said, can we talk in private, in an office? she said, yes of course. I went with her, and the first thing I perceived from her is, it was ok to close my account. i was, how come? they don't suppose to help the customer to see the value of the bank and stay with it. I explained the problem in detail about $80 in fees but she did not listen, and finally I was so confused with her explanations and fees I had in my account. She escorted me to the cashier and she look happy to help me close my account without helping me with some of the fees that were applied to it. Her attitude really makes me stay away from Wellfargo Bank, I wish I could never met her. Please Wellsfago train your people to be kind and helpful not rude and racist and return to me my $80.
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 EntryNo: 3021
 Date: Friday
10:29 AM
19.09.2014
Mozilla/5.0 (Linux; U; Android 4.0.4; en-us; LG-MS770 Build/IMM76I) AppleWebKit/534.30 (KHTML, like Gecko) Version/4.0 Mobile Safari/534.30 lauren
Safari United States of America
Horrible bank that lacks the ability to
empathize & treat the customers.Three
months ago we battled an unauthorized
paper check draft for $650.

The check clearly belonged to a Bank of
America customer written to Home Depot,
but we were hit instead. We were told it
would take 10 days to reverse. Doesn't
take rocket science to see that the check
was not ours. Nevertheless, our bank was
hit with another unauthorized - store ach
purchase for $69.80 yesterday...told 10
business day.

Woke up today to another unauthorized
ach in-store purchase for $850. The lack of
help from a major banking system
saddens me. All we get is "I
understand...it'll rake 10 days" or a spew of
products they will try to get you to enroll
in.

Enough is enough!!!I will be closing this
account after our claims are resolved.

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 EntryNo: 3020
 Date: Thursday
02:21 AM
18.09.2014
Mozilla/5.0 (Linux; U; Android 4.2.2; en-us; Galaxy Nexus Build/JDQ39) AppleWebKit/534.30 (KHTML, like Gecko) Version/4.0 Mobile Safari/534.30 Greg Wilkinson
Safari United States of America
My Mother recently passed away. She was a British war bride, was always homesick and as recently as 3 weeks ago told me she missed her Mom. Based on the aforementioned, I decided to take her back home and lay her to rest next to her parents. I used my Wells Fargo card to pay the funeral home in Virginia Beach, paid the bill to ship her remains to the UK, as well as, my airline ticket to accompany her. Now, all of the these transactions will show up on my account, right? The first day I'm in a England, I went to the funeral home and took care of the arrangements. I proceeded to attempt to pay the bill and upon using my card, it was declined.
The moron "Fraud Unit" at Wells Fargo blocked my card due to "fraudulent activity". You know, because somebody stole my card and went on a shopping spree at funeral homes in 2 countries! I received an email indicating I had a message on their site and learned of the block. I was told I had to call them because they had no way to identify me via their website (even though I signed in and used my password).
I advised I have no cell service but the hotel has WiFi so I can correspond via their website but that unacceptable. So, I'm having to jump through all of these hoops in an effort to have my card reinstated so I can pay the funeral home, pay my hotel bill when the time.comes and attempt to order and pay for a headstone.
Thankfully, I used an ATM and withdrew a bit of money so, I have a few dollars in my pocket. Had I not done that, I wouldn't be able to eat and I'm a type 1diabetic on insulin. I'm having to be very careful with the money because if I run out, I can't eat and risk the chance of getting low blood sugar and/or passing out.
I CANT WAIT to get back to the states so I can close my accounts and then retain an attorney to go after these incompetent -BADWORD-s..
If their crack team of investigators had half a brain in their damn heads, they would see the transactions for a funeral home, a $3000. Payment to the airline (to ship my Mom's remains), my airline ticket and put two and two together. But no, these -BADWORD-s have a knee jerk reaction and block the card. And then another transaction is attempted for the second funeral home! Seriously, are these people that dumb! Yeah, that's right somebody stole my card and went on a shopping spree at funeral homes in 2 countries. WOOHOO! Then I'm told I have an obligation to tell them when I'm going somewhere.I'm having to deal with the death of my Mother and make all of the arrangements in 2 countries and Wells Fargo tells me I have to letthem know every move I'm making. What am I on parole and not allowed to leave the country their without their permission??? Dealing with the death of a loved oneis difficult enough but leave it to Wells Fargo to turn the situation into a nightmare. -BADWORD-S!

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 EntryNo: 3019
 Date: Wednesday
08:42 PM
17.09.2014
Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/32.0.1700.76 Safari/537.36 Brady Johnson
Safari United States of America
Sooo my gripe will probably be the least gripe-worthy on this site, but here I go anyway.
When I first signed up for a Wells Fargo checking and savings account, there were a bunch of things I had to do to get the accounts the way I wanted them. Mostly that I just wanted it to keep me from overdrafting (not let me buy anything if I have nothing in my checking) and that was pretty much it. I think I had to sign up for their online banking, and use my debit card like more than 5 times a month for 3 months or something to get my account how I wanted. Let's just say I either forgot to do the online banking or didn't quite use my card enough.
Skip forward in time about 8 months or so without any real problems until I try to buy something with my card. It's declined. So I go down to WF to figure out what's going on. I figured since I had made a donation to a fund recently that my account had been frozen. Nope. The reason it was frozen was because I never got the overdraft prevention that I wanted. My account had been taking from my savings when I didn't have enough in checking, and overdrafting me. Did any of the tellers tell me this before I brought it to their attention? Nope. I had to wait until I had overdrafted like 5 times and brought it to their attention before they even realized it. My account was frozen because I had exceeded the limit of times I can have my account take from my savings when I don't have enough in checking. So they tell me that it will take them about 20 minutes or so to fix the problem because somehow I guess it got pretty bad, so I told them to just close my account.

Now if I had done what they said in the beginning (signed up for online banking and used my card more) then this probably wouldn't have happened. So this is definitely mostly my fault. My real gripe is with the requirements in the first place. Why do I need to sign up for online banking? Why do I need to use my debit card 5 times a month for x amount of months to get my account how I like it? Aren't these totally arbitrary rules? I mean it doesn't cost me anything extra as long as I follow those rules... so why? Well I know why. It's so if you screw up like I did, you'll overdraft and have to pay fees. Then you can't complain about it either because they told you you had to do that stuff in the beginning.

I just want a bank that will hold onto my money for me and let me pay with things through use of a card without overdrafting me. That's it. Is that too much to ask? Do I really need to jump through hoops first?

When I was leaving the bank manager was like, "I'm really sorry we're losing your business" to which I almost replied, "That's the problem. The problem is that this is a business. If it were a community thing like a library, then I wouldn't have to deal jump through hoops just to have you hold on to my money." No. I'm too polite. Besides they're just doing their jobs, I only blame the higher ups for this kind of -BADWORD-.

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 EntryNo: 3018
 Date: Sunday
12:58 AM
14.09.2014
Mozilla/5.0 (iPhone; CPU iPhone OS 7_0_4 like Mac OS X) AppleWebKit/537.51.1 (KHTML, like Gecko) Version/7.0 Mobile/11B554a Safari/9537.53 Tina
Safari United States of America
I'm in Southern California. If anyone has had problems with Wells Fargo bank opening unauthorized accounts without their permission let me know.
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 EntryNo: 3017
 Date: Saturday
11:49 AM
13.09.2014
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_4) AppleWebKit/537.78.2 (KHTML, like Gecko) Version/7.0.6 Safari/537.78.2 SUE WELLS FARGO
Safari United States of America
When I was 18 years old I was stupid and started an account at Wells -BADWORD- Fargo. I thought to myself its weird they have a bank every 2nd block in town, I soon found out why..Started my account deposited $200 dollars in the account they waited over 4 weeks for my account to drop below $20 and only then did they charged me for the check blanks to -BADWORD- me into paying an over draft fee of $43 well I deposited $50.00 to take care of that fee. Well what do you know 1 month later I'm getting calls from credit collection agencies every single day for 6 months and let them know I payed it every time they called but of course I was still being harassed. I went into Wells Fargo numerous times to get it straightened out calls kept coming. Finally I was red in the face furious sick of this -BADWORD-. It was only when I threatened a lawsuit was coming for ruining my credit and harassment. Well guess what then and only then did they "find it" and apologized so this whole -BADWORD- time they owed me $7.00. I could have sued the living shit out of that piece of shit company which I wish I would have done..This "bank" is one of the worst USA companies along side Comcast Cableone Bank of America.. If you are thinking about starting an account there do not do it!!!Your money is safer in your closet then in these thieves hands. -BADWORD- WELLS FARGO AND ALL THEIR CUSTOMERS BOTH WHICH ARE COMPLETE RETARDS./
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 EntryNo: 3016
 Date: Wednesday
11:40 AM
12.03.2014
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_6_8) AppleWebKit/534.59.10 (KHTML, like Gecko) Version/5.1.9 Safari/534.59.10 Eric
Safari United States of America
In ten years I have had nothing but displeasure and frustration in dealing with this bank. From being sold a product by WFB in Wells Fargo Financial and learning that the two are separate institutions unable to service each others product, to being lied to by a loan officer that i would be eligible for a rate reduction after one year of on time payments, being lied to by customer service that I needed to be 60 days late to qualify for a modification, which only ruined my credit and stuck me in their web of dishonesty. Every call has been a nightmare with one rep not able to even find what the last one had done. Words cannot describe my DISGUST!
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 EntryNo: 3015
 Date: Monday
01:50 AM
10.03.2014
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:27.0) Gecko/20100101 Firefox/27.0 Mr. Fargo, you never imagined
Firefox United States of America
So, you have to love the -BADWORD-s at this bank. We have an account, opened to help my aging mother with dementia. We have quarterly deposits from each of her children to take care of her needs, so I went to a branch near Phoenix AZ to deposit my $3500.00. I didn't have a deposit slip, I explained the situation and that I was a signer on the account. They asked for I.D. (for a deposit?), which I gave them and called over two supervisors to "OK" my deposit. Some 8 minutes after I had handed the teller my check, I was handed back a deposit slip and eyeballed all the way out of the bank. I pity you poor fools who try to TAKE money out of their bank!

I checked, and the next day the money was out of my account at my (good)bank, but Frog Willy says the funds will be available in 4-5 days. I have watched the funds diminish from this account for service fees, etc., and it is appalling. I am afraid to know how much they stole from my mother before we took over her bills.

The robbers used to target WF: today WF targets their customers.

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