| EntryNo: |
2660 |
| Date: |
Saturday
01:07 AM
18.05.2013 |
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Kim |
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Oh My. Here's mine. Just an update what Wells Fargo did for me. When I moved where I am now...I was a customer for many years but left a situation and opened a "Sole Owner" account where I was to be flagged if anything was different on my acct. 2 hours after the person I left was served an OFP and wasn't supposed to contact me via email, etc...and he was an illegal...he was able to open a new acct. with Wells...went online into mine and figured out my password...transferred my whole life savings in 2 transactions. One, 15,000 and another, of 16,000. It took everything I had. I never was "flagged." I didn't even know he did this until I went to a branch and a teller chuckled and turned the monitor to me and said I have nothing in my acct. Security had to remove me. And, to update, he finally felt remorse and left me a V/M one night in Canada and took his life. I never could rebound after the bank denied my claim even after the OFP and all of this. Told me I gave him "permission" to take my money. All is documented...and I also had to file bankruptcy because of this. I'll NEVER forgive Wells Fargo for this. And...a life was lost on top of it. Why.
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| EntryNo: |
2659 |
| Date: |
Thursday
12:39 PM
16.05.2013 |
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Sandra |
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Received a notice from a bank where I was opening an account that there were problems with an account that I previously had with Wachovia. After a trip to the local branch of Wells Fargo (who could find no references whatsoever to me by name or social) and then several fun phone calls, they advised me that there was a $270 negative balance in a Wells Fargo account I had closed in May 2010. I did have an account. Bottom line is there is no way for me to prove them since it was 3 years ago. My address HAS NOT CHANGED IN 15 YEARS. I never received any notice whatsoever that there was any issue. I have no way of knowing what occurred. My question to them as to why they would not have notified me by mail sometime over the last three years was met with silence. Paid them because life is short and I can afford to do so. However, will not EVER do any business with Wells Fargo of any kind. Not if they are the last bank in the free world. Basically, they just use the bank check system instead of bothering to mail me (or call!) if there was an issue. I assume that way they get paid because it is then too late for the customer to remember or be abe to prove anything. Unethical at best.
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| EntryNo: |
2658 |
| Date: |
Wednesday
06:58 PM
15.05.2013 |
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Silvia Cuervo |
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Wells Fargo's new branch manager at Venice Island , Florida, Kasey Whaley, Is extremely rude.When faces the smallest problem, she becomes defensive and lashes out at the same customers that pay her salary.
We had an issue that would have been solved in a heart beat by the previous mgr
and She told us "That if did not like it we should take or business elsewhere"
Needless to say,We will heed her advise.
WF should spent some the money they spend in advertising and remodeling, training their employees on how to treat their customers
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| EntryNo: |
2657 |
| Date: |
Tuesday
02:05 PM
14.05.2013 |
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sharon |
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I had banking issues in the past so I opened an "Opportunity Acct", for those with credit/bank issues. When I received my debit card 3 days later I called to activate it & was told my acct was frozen and due to close. Huh??? What??? Then they proceed to tell me I can't withdraw my money, they will send me a check. WTF??? So what is the point of offering this type of acct? Why did your system say I'm eligible & take my money then turn around with the bs?! Definitely filing a complaint with the BBB.
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| EntryNo: |
2656 |
| Date: |
Tuesday
12:45 PM
14.05.2013 |
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Mike |
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Yes, they did the same thing to me. All documentation was sent by fax in February but they wouldn't acknowledge it and now are saying it was only "limited" documentation with more received on May 1st. They are driving me crazy. The only thing I can think of is the equity in the home--they lead you to believe everything is fine "conditionally approved" and then kill your credit score with a big late bill (my equity line term had expired). Foreclosure would be next and they would profit (once again) by foreclosing.
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| EntryNo: |
2655 |
| Date: |
Monday
03:32 PM
13.05.2013 |
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David |
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I have Wells fargo Home Equity account. Wells fargo limited the amount I can pay off the loan by $2,000 per day on line.
If I transfer the money around 20K from BOA checking account into Wells Fargo, it took 20 days to show my transaction. This bank is the crook. They tried to steal your money.
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| EntryNo: |
2654 |
| Date: |
Monday
11:56 AM
13.05.2013 |
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Eric |
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Submitted re-finance paperwork and during process was denied loan. However Wells Fargo had taken our Credit Card number for appraisal that was to be done “after loan acceptance/approval”. Wells Fargo on the next day extracted the $464.00 from our account and continued with processing the loan which as I stated was denied. The appraisal company never made any sort of contact nor performed any service. When denial was received we contacted the local mortgage representative we were using and his management and were promised the refund which as was told to us was to be “removed” from our representatives payroll due to mishandling of this transaction. At 40 plus days since refund was to be approved we have yet to receive refund. Local management (Trevor) is ineffective and has proven they do not care as long as they get their share of others money. Wells Fargo is quick to take away but reluctant to return monies owed to small families.
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| EntryNo: |
2653 |
| Date: |
Saturday
10:23 AM
11.05.2013 |
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Alex |
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Went to wells fargo to get a WELLS FARGO check cashed in my name.. Gave my thumb print and then was told I needed two i.d. I only had one on me. So I leave and go pick up another form of i.d. Come back I give two forms of i.d. and check. Now they tell me I will have to pay $12.32 to cash it. Ok thanks for telling me this now. Then I had about 4 of their employees harass me about setting an account up with them. I told them "nevermind then". Meaning give me my damn check back. They proceeded to tell me "the great things" about setting an account up with them and harassing me not talking my "no" for an answer. I finally had to be rude and tell them to give me my check back I'm going elsewhere. I have never had a bank come at me like vultures and do me like that. I will never be back to another wells Fargo in my life.
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| EntryNo: |
2652 |
| Date: |
Friday
01:02 PM
10.05.2013 |
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Kierston |
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This is the worst bank ever!!!! My credit and debit cards were stolen out of my mail. Then after the suspect activated the cards he changed all of my personal info: phone numbers email addresses etc then made 15-20 transaction within the first hour and who does Wells Fargo call to verify these transactions??? The thief!!!! They called the number that my info was just changed to moments before. Then they tell me my fraud claim is denied because they called to verify the transactions and I didn't mention the account being low or fraud!!! Of course the thief will verify his transactions! They also say it was denied because the purchases were made in the area of my home address! So it's now up to me to get my money back from other sources outside of the bank! Is what they told me. Thanks Wells Fargo for the great advice let me give this guy time to steal from someone else to pay me back! Not to mention I'm almost positive someone at Wells Fargo gave him my username to acces my online banking and let him change the password on that.  I will never use or recommend HELLS FARGO to anyone!!!!!
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| EntryNo: |
2651 |
| Date: |
Thursday
05:36 PM
09.05.2013 |
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KATHY |
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I applied to refinance my home in feb.2013. Furnished all data, processor said it was all ready to go and looked good. Never returned my calls or emails over the past 3 months. Finally today he
answered and said, I am so sorry I can't find you in my system, Sorry--- not let me see if I can assist, drop dead, jokes on you! Horrible Horrible Horrible company!
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Visitor comments: 1
