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 EntryNo: 3280
 Date: Friday
12:17 PM
05.02.2016
Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/48.0.2564.103 Safari/537.36 Beth Vanvoorhis
Safari United States of America
car was totaled, insurance made a big payment but not enough to pay off loan. This was in Jan 2016. got a letter stating that they received payment and no payment in needed for Jan. called to ask what we can do to make smaller payments until the rest of what is owed is paid off. was told My daughter who drives the car and has it in her name too was late with her Jan payment and they are sending us to collections. they said no payment letter was sent and basically I was lying about that. Told them no payment for Jan will be forthcoming and they will be not getting Feb. since basically I paid threes off of this loan already./
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 EntryNo: 3279
 Date: Wednesday
08:27 PM
03.02.2016
Mozilla/5.0 (Windows NT 6.3; WOW64; rv:43.0) Gecko/20100101 Firefox/43.0 Gus
Firefox United States of America
To whom it may concern,

I have been a loyal customer at Wells Fargo since 1999. On January 27, 2016 I deposited a personal check from my wife's account in the amount of 1270.00. The receipt provided stated that 400.00 would be released immediately and the remainder on the 28th. With that information in mind I proceeded to write out checks. When I checked my account on the 28th not only was the money not available, my account was negative which is a first for me. Instead of contacting me, the Yonkers, NY branch withdrew the funds which put us in a panic. I contacted the customer service department who told me that there was a signature irregularity. Being that my wife was a branch manager for 10 years I immediately contacted her. She in turn contacted her Credit Union which informed her that they were never contacted regarding a signature verification. With that in mind we called customer service back and asked to speak to a supervisor. The representative connected us to Jennifer Kho whom I believe works out of the Minnesota call center. She did not see any notes about a signature discrepancy and could not understand why there was a hard hold on this check. She then connected us to the corporate office and we spoke to Michelle. Unfortunately I do not recall her last name. She assured me that this issue would be taken care of immediately and that she would get back to me first thing in the morning which would have been today. I never heard back from her and when trying to reach her I was unable.

In the meantime my wife logged into her online banking account and noticed that the check in the amount of 1270.00 already cleared her account. While thinking about placing a stop payment on this check she was now unable to.

Knowing the check cleared her account we decided to go into the Yonkers, NY branch which is located on Yonkers Ave (zip 10704) which is where we deposited the check to begin with. We talked to the branch manager Richie. He also could not understand why the check wasn't released. We showed him a copy of the check clearing my wife's account. He called several individuals one being the deposit operations department and the other being his district manager. None of these parties were willing to assist us. He then spoke to a Paul L. who stated he was in the executive office. He talked down to me and when I asked why my check was being held his answer was "I'm sorry I can't help you" this was said to me several times.

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 EntryNo: 3278
 Date: Wednesday
06:05 PM
03.02.2016
Mozilla/5.0 (Linux; Android 5.1.1; SM-G900T Build/LMY47X) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/47.0.2526.83 Mobile Safari/537.36 Dana Romriell
Safari United States of America
Wells Fargo states that if you deposit funds the same day you won't be charged overdraft fees. However when you deposit a payroll check to offset these fees, they will place a hold on it in order to assess the fees anyway.
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 EntryNo: 3277
 Date: Wednesday
10:33 AM
03.02.2016
Mozilla/5.0 (Windows NT 10.0; WOW64; rv:43.0) Gecko/20100101 Firefox/43.0 Pierre Burke
Firefox United States of America
I have had several years of GREAT success with Wells Fargo Advisors. Last September, the "local" bank I had used for several years began charging fees as if it were a "big" bank. The problem was that they did not have a presence outside Western NC so access to fee free ATM's, no international fee credit cards, and many other "big" bank services were not available. So, without asking my WFA account manager, I approached a "personal banker" at the local WFB "store". HUGE MISTAKE. The come on was that with our investments, and a mortgage on a rental property already in the grasp of WFB, we could bank without ANY fees of any kind on any account we set up. By the time I mentioned the matters to my WFA account manager, who immediately told me NOT to do business with WFB, it was too late.

Since moving our business to WFB nothing has gone smoothly, or correctly, and all the people outside the local store have been rude, supercilious, obstructive and completely without any interest in providing customer service. Their only motivation is to spout company policy regardless of the needs expressed by me, a depositor.

So, do yourself and any friend, acquaintance, stranger on the street a great favor. Advise, no warn them, NOT to do business with WFB for any purpose at any time.

I will be happy to share details upon request in the hope that such sharing will reveal anything any of us discovers about how to weaken WFB in its customer hatred policies.

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 EntryNo: 3276
 Date: Tuesday
01:22 PM
26.01.2016
Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; rv:11.0) like Gecko Steve
Mozilla United States of America
Horrible experiences since I started with them. God forbid you are ever late with a payment, they will not accept your payment online or over the phone but they will ask you how they can "help" you make a payment. If I could use ANYONE else for a mortgage I would. Anyone reading this, DO NOT GO TO WELLS FARGO for a loan. They are the worst company in the world!!! I am not exaggerating!!!
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 EntryNo: 3275
 Date: Monday
03:01 PM
25.01.2016
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_2) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/47.0.2526.111 Safari/537.36 Ellen
Safari United States of America
Wells closed my personal, business (physician office) AND my son's account in another state. What do we have in common? Well, for one thing we are all Jewish. Wells hides behind the veil of confidentiality by which they caryy out discriminatory and illegal acts. SHAME ON THEM
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 EntryNo: 3274
 Date: Monday
11:04 AM
25.01.2016
Mozilla/5.0 (Windows NT 6.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/47.0.2526.111 Safari/537.36 Jon
Safari United States of America
Just tried to make a payment online and the website is not working. I logged in and pressed "make a payment". I was then taken back to the login screen. I logged in again and was taken back to view account info. Pressed "make a payment" and was taken back to the login screen... WTF Wells Fargo, WTF!! My payment is not due for a week, I'm trying to pay early, I'm trying to GIVE them MONEY and they make it impossible. I only wish this was the only or first issue I've had with WF but sadly it's far from it. Wells Fargo sucks, alot.
Visitor comments: 1
 EntryNo: 3273
 Date: Monday
01:07 AM
25.01.2016
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/47.0.2526.111 Safari/537.36 Wow
Safari United States of America
Thanks everyone.

I love reading all of your stories and laughing. Anyone with even a little intelligence can avoid problems with a bank or a company in general. The visitors to this website are pathetic. Please keep writing your stories though because everyone else needs a laugh!

Visitor comments: 1
 EntryNo: 3272
 Date: Sunday
06:44 PM
24.01.2016
Mozilla/5.0 (Windows NT 6.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/47.0.2526.111 Safari/537.36 Terri
Safari United States of America
Wow, this company is a special kind of stupid... I made extra principle payments and they applied it to interest. Then when I contacted them to correct it I received a "your account is in default" letter two weeks later. How can I be in default when I have never missed (or even paid late for that matter) a payment AND I just paid the equivalent of 6 extra payments? Took multiple calls and going into a branch to have corrected. AND ALL I WANTED TO DO WAS GIVE THEM EXTRA MONEY!!
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 EntryNo: 3271
 Date: Sunday
11:29 AM
24.01.2016
Mozilla/5.0 (Linux; Android 5.0.2; 710C Build/LRX22G) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/47.0.2526.83 Mobile Safari/537.36 Jean McGovern
Safari United States of America
The latest upgrade to this app is awful. It has way too much going on. The only way I can view details of transactions is to tilt my phone to widescreen and even then it's too busy!

Seriously annoyed!

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