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 EntryNo: 3129
 Date: Saturday
10:03 AM
28.03.2015
Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; rv:11.0) like Gecko Liz
Mozilla United States of America
Wells Fargo is the worst bank that I have ever bank with. Out of Annoyance on the same repetitive respond " There is nothing I can do", would you be wanting to open a checking account, or do I offer you services" I asked them to close my account immediately yesterday. I really do not think Wells Fargo should still be a consumer bank. Like few months ago, the charges on my account were ridiculous because they had ahold on a big paycheck that was deposited to my account. I had to explain to them all my payments(rent, auto, utilities) goes to the account. I had to stop my paychecks from been deposited to the wells fargo. Indeed WellS Fargo is not a place to bank with. I am in process of using my Chase temporarily for the salary account till I decide which of the bank is better. But Definitely NOT wells Fargo- I think they can make ones money drain down into the Well with their charges
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 EntryNo: 3128
 Date: Friday
10:48 AM
27.03.2015
Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/41.0.2272.101 Safari/537.36 Bill
Safari United States of America
A charge came through on my credit card from a rental car company that was larger than I expected, and put my card over the limit.

Without calling me, e-mailing me, or any attempt to let me know about the problem, they CLOSED MY ACCOUNT and notified me by snail mail. I had the account for over a year with a perfect payment history.

Clearly, this was done by a machine, not a human, who, by applying a little common sense would have seen what the problem was and taken more reasonable action. I called their customer service, and got the typical Wells Fargo "there's nothing I can do" response.

I think it's a clear indication of how little Wells Fargo values the average customer.

Visitor comments: 2
 EntryNo: 3127
 Date: Friday
05:08 PM
20.03.2015
Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; rv:11.0) like Gecko Evan 2015
Mozilla United States of America
After being a Wells Fargo customer for a few months, I will be closing my accounts soon. I am so disgusted and hurt by Wells Fargo's incompetence.
I have a small business and opened accounts there. The team that I have been dealing with has consistently been unable to handle basic processing requests because they don't know what information they need. Back office tells them one thing, they do that and then a few weeks later, it is wrong. Their back office people are complete -BADWORD-s because they never seem to tell the branch what is actually needed and the branch people don't know. I have a fairly high income ($200,000+) and a couple of million in assets, and I thought I would be treated well.
I will take my business and investments to someone who actually is competent and chalk this up as a learning experience.

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 EntryNo: 3126
 Date: Monday
05:17 PM
16.03.2015
Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/41.0.2272.89 Safari/537.36 Doug Johnson
Safari United States of America
You would think you could deposit your kid's checks to your own account at your Wells Fargo after having been a customer for 21 years -- NOT!! -- even if the checks from your kid's 529 account, are signed by your kids, and from your/kid's <same> home address! Wells Fargo 'security rules' requires the kids be there in person with their id -- impossible when when they are away at college! Apparently Wells Fargo security rules are so rigid you can't bank with Wells Fargo even if you are a long time customer with sufficient funds to cover any check!!!! Time to look for a new bank!
Visitor comments: 1
 EntryNo: 3125
 Date: Monday
12:17 PM
16.03.2015
Mozilla/5.0 (Windows NT 6.2; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/40.0.2214.115 Safari/537.36 mike
Safari United States of America
Hello, my name is Mike. I took a trip to Thailand (still here will be home march 19th) and I had an issue with my bank that ended up putting my life at risk. I told them on 3 seperate occasions that I will be in Thailand before I left. I got an email from my bank (wells fargo) stating that they sent a new card to me. I told them, again, that I am out of the country and will not be able to activate the card and under no circumstances do not cancel my current card as it is the only option for me to get money out here. They acknowledged that. Ten days later my card was cancelled and long story short I was on the street with no money food or water for over 8 hours. I was gifted money from a guy from canada which was enought money to check into a hotel and food and water for three days. I have multiple emails, about ten or so, and documented phone calls with names of "supervisors." I finally got a call from wells fargo and they reactivated my old card about three days later, even though i was told on multiple occasions that under no circumstance were they able to re activate my old card. They said my account was not noted that I was in thailand, even though I sat down with my banker before I left and told him I was going. He told me everything was set and I was good to go. I'm curious if you guys think I have a case here, thanks for reading
Visitor comments: 2
 EntryNo: 3124
 Date: Friday
06:36 PM
13.03.2015
Mozilla/5.0 (Windows NT 6.3; WOW64; Trident/7.0; LCJB; rv:11.0) like Gecko joh guth
Mozilla United States of America
I have been a customer of the same bank since 1990 and have maintained a balance of over $15000 in my checking account. I was depositing several checks totaling $3000, one of which was a two party check for $16.00 from a friend of mine. WF would not allow me to deposit this check even though I agreed to a unlimited hold on my account. Told me some BS about Patriot Act. F them I will easily be able to bank with their competitor
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 EntryNo: 3123
 Date: Friday
05:54 PM
13.03.2015
Mozilla/5.0 (Windows NT 6.1; Trident/7.0; rv:11.0) like Gecko Denise Thompson
Mozilla United States of America
Fartgo ripped me off yesterday and closed both my accounts in the same month for the 2nd time. Thank GOD Fartgo was robbed today in Northwest Washington. Friday the 13th means something and what goes around comes around quickly....Ms.Thompson.
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 EntryNo: 3122
 Date: Friday
07:19 AM
13.03.2015
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_2) AppleWebKit/600.3.18 (KHTML, like Gecko) Version/8.0.3 Safari/600.3.18 John Sgarlata
Safari United States of America
Setting aside at the height of of the housing crisis WF lost 9 FedEx delivered assistance application causing us to loose our home. Now the banksters
are sneaking around taking over the servicing of store credit cards. You can no longer pay a store card directly you have to go through Wf. They have set up so many stupid, roadblocks to get to pay on line just so your late and they can charge late fees. They use every excuse, with their overseas operators, like your middle initial is missing so your locked out of your account. Inane, no common sense, non-english speaking clerks legally shaking down customers. Nothing but Banksters and low lives.

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 EntryNo: 3121
 Date: Thursday
07:57 PM
12.03.2015
Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.0; Trident/5.0; FunWebProducts) ELLY
Internet Explorer United States of America
I just had a great time refinancing my house. Originally it was with Wachovia and then got transferred to WF. The sales rep. never answered my emails where I had financial questions, gave me his business phone number (which he never answered and didn't return my calls) AND to top that all off he never even showed up at the closing!!!!! I sent a letter to their Executive Vice President.
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 EntryNo: 3120
 Date: Monday
01:54 AM
09.03.2015
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:36.0) Gecko/20100101 Firefox/36.0 Irritated Customer
Firefox United States of America
"We have temporarily prevented online access to your account"
I spent a total of 6 hours this weekend waiting for "online support" via telephone, having to go into a branch to prove i was myself, having the branch call and wait and wait and wait for online support, only to never receive a valid reason why this happened to my online access... But, hey, everything is fixed now, big smile and slap on the back from the personal banker in the branch.... Only to have it happen again after two successful logons and have just spent another 27 minutes with "online support" saying well, it could have been blocked again because it didn't like your password or it didn't like your user id or maybe you were using a different computer to log in (not) or maybe the system needs 24 hours to recognize you again (why was I able to log in earlier.. well, gee i don't know but i can tell you everything is fixed now......

Biggest hosed-up online system I have ever had to use. Same episode happened just three months ago again without any reasonable explanation of what the issue was....

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