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 EntryNo: 3089
 Date: Saturday
05:24 PM
24.01.2015
Mozilla/5.0 (Windows NT 6.3; WOW64; rv:35.0) Gecko/20100101 Firefox/35.0 travis
Firefox United States of America
They would not accept a Certified Cashiers Check without placing a hold on the funds.
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 EntryNo: 3088
 Date: Saturday
12:42 PM
24.01.2015
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_5) AppleWebKit/600.2.5 (KHTML, like Gecko) Version/7.1.2 Safari/537.85.11 Janet L. Goldstein
Safari United States of America
I called Well's Fargo's call center on January 4, the first day of the grace period for renewal of my CD, to close my account. The individual with whom I spoke promised that I would receive a check within 5-7 business days. After two weeks I had not received a check, so I called again.

The call center had no record of my January 4 call. They claimed they do not close accounts over the phone and insisted I would have to go to a branch office to do so. I asked to speak to a supervisor; he was unapologetic and unhelpful. So was the supervisor's supervisor.

Having no choice but go to a branch, I found a perfectly pleasant and professional "personal banker" who closed the account for me and waived the "penalty" I would have been assessed for closing the account outside the grace period.

My experience with the call center has convinced me never to do business with Wells Fargo again. I hope my "personal banker" finds a better job at a decent company that deserves him.

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 EntryNo: 3087
 Date: Friday
09:20 PM
23.01.2015
Mozilla/5.0 (iPhone; CPU iPhone OS 7_1_2 like Mac OS X) AppleWebKit/537.51.2 (KHTML, like Gecko) Version/7.0 Mobile/11D257 Safari/9537.53 Erika
Safari United States of America

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 EntryNo: 3086
 Date: Wednesday
06:42 PM
21.01.2015
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:35.0) Gecko/20100101 Firefox/35.0 Jeff
Firefox United States of America
Tried to get my phone numbers updated for our Wells Fargo (formally Wachovia Bank) bank account.
I failed to remember the area code of a phone number they allege I had at some point in my 48 year long life, and failed to name the state that issued my SS# when I was adopted as a baby (which is issued by the federal government, not a state thankyouverymuch)
My account is now frozen until I go in to "clear things up" at a local branch.

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 EntryNo: 3085
 Date: Wednesday
03:55 PM
21.01.2015
Mozilla/5.0 (Linux; Android 4.4.2; en-us; SAMSUNG SM-T530NU Build/KOT49H) AppleWebKit/537.36 (KHTML, like Gecko) Version/1.5 Chrome/28.0.1500.94 Safari/537.36 merinda haskins
Safari United Kingdom
I go to cash a check that someone wrote me. I work right down the street from Wells Fargo so thought I would run up on my lunch break. I get up to the teller and she asked for more form of ID. I give it to her and she says you have to go talk to someone to verify checks. So I go sit for seems like for ever (about 10 min) then she called the person that wrote the check to verify she wrote it to me. Then she says go back to the teller now they will cash it. I'm like stand in line again you have to be kidding? She gets huffy with me and walks me up. Then the teller tells me I have to pay $7.50 to cash this check because i'm not a Wells Fargo customer. I said the person that wrote the check is! She said dosen't matter. I will never go back!!! Never did cash it with them will just go to my bank and deposit it.
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 EntryNo: 3084
 Date: Tuesday
11:49 AM
20.01.2015
Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; rv:11.0) like Gecko Dennis Frenia
Mozilla United States of America
Tried to cash a pay check at WF and was told that if you don't have an account there is a charge for check cashing.
So in order to get the money I worked for I had to pay them.
Another example of big banks ripping people off. No wonder they lobby against credit unions and regulation. That way they can continue to rip us off.

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 EntryNo: 3083
 Date: Monday
05:05 PM
19.01.2015
Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; rv:11.0) like Gecko ed
Mozilla United States of America
I financed a portion of a computer.
Well Fargo opened 8 individual accounts for this. When I asked for the bogus accounts to be cleared, I was told that they were closed. They still show up online. When I asked for Wells Fargo to clear my name from the bogus accounts and send verification that they didn't mess up my credit score, they told me there was nothing they could do - and then told me to contact a financial councilor... WTF
You cannot get through to bogus numbers they supply you with. You are on hold forever and they tell you to leave your name and number - they never call back... Basically your on your own - They will not help you or send you up the chain of command for help. This has been a cluster. I've wasted hours and hours on something so simple - Wells Fargo Sucks.....

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 EntryNo: 3082
 Date: Thursday
04:50 AM
08.01.2015
Mozilla/5.0 (Windows NT 5.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/39.0.2171.95 Safari/537.36 Anonymous
Safari United States of America
I've been with WF for over 20 years. Although I never have missed a payment ever, I was overlimit one month and they started harassing me incessantly with phone calls and telling me they would consider closing my account because I was in violation of the credit card agreement. I have 4 other cards and Bank of America,Discover, and Citibank have been wonderful, they could care less if I go overlimit as long as I pay the minimum payment on time. WF was the only bank that ever decreased my credit line even though my credit score is 742, never late, just high debt ratio. I'm cancelling my account, or better yet gonna switch to all paper statements, pay off my balance and make them pay for postage every month.
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 EntryNo: 3081
 Date: Wednesday
01:39 PM
07.01.2015
Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/28.0.1500.95 Safari/537.36 Jose Sanchis
Safari Venezuela
I write at this time really uncomfortable with a bad situation between bank/customer that will going to have two years very soon. Wellsfargo took 5.000 $ from my personal account on February 2013 for warranty of a security credit card. I never used because came with the wrong name. After the cancellation of this credit card on August 2013, I still waiting the return of this 5.000 $ even with all the different requests that I have been doing across this time to receive my money back. I requested by email from March 2013 to August 2013; then I tried by phone between October-November 2013; I wrote a new email on march 2014, and after all of these I personally went to a commercial branch/store on November 2014 and met a Personal Banker agent for more than 4 hours. We talked three times by phone with the credit card department. We sent by fax new wellsfargo forms, we wrote new emails. When I tried by phone and on my meeting, the bank agents told me that my money would be refunded on my account in 72 business hours. But never happen. After all of these things between this two years I still without of my money.
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 EntryNo: 3080
 Date: Tuesday
04:34 PM
06.01.2015
Mozilla/5.0 (iPhone; CPU iPhone OS 8_1_2 like Mac OS X) AppleWebKit/600.1.4 (KHTML, like Gecko) Version/8.0 Mobile/12B440 Safari/600.1.4 Karen D
Safari United States of America
Customers please don't hate the poor people that work at WF... Poor tellers and bankers!!! I hate Wells Fargo too! I worked at this Hell Fargo for 3 years and I'm finally free. I had to feed my family and meanwhile looking for another job and going to school I had to endure so much humiliation by these District Managers. Wells Fargo is a nasty bank that doesn't think about the clients best interesting... We have to push sales, sales,sales and open crazy accounts to keep our jobs!
I was about to have a heart ❤️ and am a young individual and I tried to be honest with my customers and not a crook like these people. It is hard to work for a company that are a bunch of manipulators when you are a honest person and want to do the best for your customer!!!
I hope you burn because greed will get to you Hell's Fargo. And the DM's that you train to suck blood out of your employees will learn their lesson as well.
I am glad the customers are having a voice!!!

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