| EntryNo: |
2400 |
| Date: |
Friday
09:13 AM
02.11.2012 |
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Hshenson |
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Our mother died and she had a reverse mortgage on her home. Wells Fargo's legal department, based on our lawyer's opinion, is delaying the request for the payoff amount. Wells Fargo is asking for more information about the trust then we are legally obligated to provide. Meanwhile the bank is charging us interest on the loan. The house is in escrow to close, but we can't get the payoff amount because the lawyers are not responding in a timely manner. They are in our opinion deliberately delaying the process.
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| EntryNo: |
2399 |
| Date: |
Thursday
12:43 PM
01.11.2012 |
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Kristine |
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I have tried to pay off a private student loan 3 times over 40 days, and they "can't" seem to type my account number correctly - this has cost me now $150.00. Isn't it funny how their errors are always in their favor? They would never let $150 slip into my pocketbook, but their's - you bet! 
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| EntryNo: |
2398 |
| Date: |
Thursday
11:44 AM
01.11.2012 |
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scott |
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I have six accounts. I keep getting new debit cards. All of the cards look the sames so I go to identify what account and re-pin...I am the owner of all accounts. They cant pin card because my name is not on the card. Two of them are for my six and eight year old. Their service sucks every time I go into bank. Too many managers with head up there -BADWORD-
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| EntryNo: |
2397 |
| Date: |
Wednesday
07:16 PM
31.10.2012 |
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Henry Wells |
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. Dont just assume that Wells Fargos service reps are at fault they are just people like you who have a job to do. They just like everyone else have strict gudielines and polices they must follow at work and if they dont they can get fired or face legal actions. when a rep tells you they cant do something its because they really cant. Wells Fargo records each call they recive and grades all on customer service and following policy. If Wells Fargo didnt care about its customers why would they spend millions of dollars of profits to do this? Instead of calling Wells Fargo and yelling the second your on the line what a rep you need to calm down and take a deep breath and see they are people too and not a thing you can vent on because you didnt read the fine print or because you didnt keep track of service charge changes which you are informed of three months before the change on each of your statments you recive. By the way they changes are not in small print but in big bold letter that even say IMPORTANT ACCOUNT CHANGES so instead of throwing all these papers away before reading them and then calling Wells Fargo to complain just read your mail and keep a track of your accounts. Dont assume that everything that goes wrong on your account is the bank fault because its not usully its yours or one of the lovely merchents you make your purchases. Wells Fargo is like every other company and bank of there its there to make a profit just like you and me and it isnt there to cover you for every mistake that you or the companies that bill you make. I hope this helps all of you wonderful Wells Fargo customers.
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| EntryNo: |
2396 |
| Date: |
Wednesday
06:38 PM
31.10.2012 |
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jriv |
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wellsfargo maude cooper is a rude and very nasty she should not be working anywhere she deals with people
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| EntryNo: |
2395 |
| Date: |
Tuesday
06:23 PM
30.10.2012 |
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Shane |
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Even though I,ve closed the account 6 years ag, that I never authourized to open in th first place, they are still trying to charge insurance fees on a closed account. They will not verify the info in the account and will not honor any request.What are they insuring, balance due? Costomer service refused to cancel the insurance, Ive spent hours being redirected from one "service agent" to the other. Every time I call the the fraud managment, they simply hang up on me. time to get a laywer I'm filing fraud and identity theft, and loss wages.
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| EntryNo: |
2394 |
| Date: |
Tuesday
04:51 PM
30.10.2012 |
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DebK-D |
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Follow up to previous entry in Wells Fargo Sucks . com They continue to add insult to injury - someone forgot to press enter or simply didn't because they don't care or don't know how. Still waiting for a replacement credit card - didn't arrive as they said it would - they have no idea what went wrong and the fees are still posted to my account for their errors. Wish I was getting paid for all the work I have put in to do their jobs. I hate Wells Fargo!!!!!
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| EntryNo: |
2393 |
| Date: |
Tuesday
04:35 PM
30.10.2012 |
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John H |
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I canceled my auto payments and auto transfers - or so I thought. An auto payment to my WF credit card was processed and caused me to bounce a check! I went into a branch and they could not help me - told me to call the help line! I went online, called the help line and they told me I could not stop auto payments to a credit card, I needed to call WF and pay $37 for them to stop the payments! what BS! They waifed the $37 fee - but this is just STUPID! I can't way to be done with Wells Fargo / Wachovia - they suck!
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| EntryNo: |
2392 |
| Date: |
Monday
09:31 PM
29.10.2012 |
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Theft |
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Far and away the worst bank and branches I have ever dealt with. They are as tight as they come with their fees, they really grasp at every nickel and dime possible.
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| EntryNo: |
2391 |
| Date: |
Sunday
01:41 PM
28.10.2012 |
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B Charles |
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Wells Fargo is still using predatory tactics to foreclosed and repossess poor people houses. My family and I have been trying to get Wells Fargo to make our mortgage more affordable for 1 year without success.
They keep rejecting our modification on the basis we can't afford the house. If we could, we wouldn't ask for a modification to make it more affordable do we?
The first time they denied us, they never send any denial letter. The second time they send us the NPV but they use only my wife income and dismiss mine. We sent an appeal asking them to add my income they still denied me without using my income.
We are now preparing to send another appeal and see what will happen. I heard a lot of people saying Wells Fargo is the worst, I think they really are the worst bank.
BBC
Elmont, NY
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