| EntryNo: |
2382 |
| Date: |
Thursday
01:24 PM
25.10.2012 |
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Victor Floresmeyer |
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 Racine N Flores Personal Banker NMLSR ID:820549. Doesn't have the first notion of what it means customer service. It is a shame that people like her has contact with the customer.
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| EntryNo: |
2381 |
| Date: |
Wednesday
12:10 PM
24.10.2012 |
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Betsy Stevens |
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test
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| EntryNo: |
2380 |
| Date: |
Wednesday
10:01 AM
24.10.2012 |
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Tasos |
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WF is ridiculous and they are thieves. I have been to a branch at least three times to change the terms and conditions of my savings and checking accounts. Then they send me a letter and change these terms again. Innovation theft is unparalleled.
They keep on finding lazy excuses to charge $15 on either account. They are thieves. Stay away from WF.
And the worst part is that this shows how desperate WF is and how much in need of capital they are. If I do anything with WF that would be to short their stock. Nothing else to do with them. Pathetic bankrupt bank.
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| EntryNo: |
2379 |
| Date: |
Wednesday
02:19 AM
24.10.2012 |
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Jane Doe |
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stop complaining! all top banks in US charges same stuff whether its bank of america ,jp morgan, citibank. before opening an account, it is your responsibility as a consumer to read the contract you are signing! don't act surprised because it's your fault that the bank charges you with fees because of your carelessness. do your research before you open an account with any bank.
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| EntryNo: |
2378 |
| Date: |
Friday
10:20 PM
19.10.2012 |
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Frank Horn Jr |
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HELL'S FARGO HAS NEVER APPROVED ME FOR ANYTHING AND IVE BEEN THERE FOR YEARS.
THEY CHARGED ME FOR ATM PIN ENTERED DEBIT TRANSACTIONS THAT THEY RE PROCESSED OVER THE WEEKEND.THEY CHARGED ME FOR UP TO 5 OVERDRAFTS AT A TIME FOR PIN ENTERED TRANSACTIONS.THEY STOLE FROM ME AND OTHER LOYAL CUSTOMERS LIKE ME.
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| EntryNo: |
2377 |
| Date: |
Friday
04:21 PM
19.10.2012 |
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Tate |
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This is a complaint regarding two separate Wells Fargo groups:
The Online Services for Banking Customers; and the Wells Fargo Mortgage division.
1) If I transfer funds (for an example) before noon on the 18OCT'12; the transfer function of the online transfer algorithm will NOT allow a selected date BEFORE 19OCT'12. This occurs
a) even if the funds have been sitting there for years, b) The transfer is from Wells Fargo Banking TO Wells Fargo Mortgage.
b) Wells Fargo Mortgage is closed on Saturdays, and they close their books before the previous Friday noon, so therefore a payment made online on a Thursday 18OCT'12, has no chance of being seen at Wells Fargo Mortgage until Monday, 22OCT'12.
2)Wells Fargo Mortgage policy states an avowed practice of “contacting customers early and often” regarding delinquent payments. Yet they DO NOT make any attempt to contact customers (by email, or automated phone) until AFTER they have attached a penalty fee (typically $79.- late fee for a $100k debt).
Comment:
Wells Fargo takes FAR too long to transfer funds within it's own organization, thus creating a 'late fee' situation for funds that were transferred within the alloted window; conceivably within 4-days of the window closing, and their 'notice' is e-mailed 4-days after the penalty fee is assessed. The origin of this is at both the On-line/Bank level, and again within the Mortgage arm of their firm.
WHY does their on-line accounts force a 1-day delay regarding transfer-of-funds WITHIN Wells Fargo itself (a very recent change) ?
The Wells Fargo Complaint Department has NO on-line contacts, nor do they allow any phone contact with the Complaint department, other than faxing or mailing a written complaint such as this one. (Since such complaints require a printer, or fax machine, or postage stamp by complaining customers, it is far easier to file a complaint with the Feds -that somehow DO facilitate on-line complaints.
3) The Wells Fargo Mortgage division DOES offer easy refinancing services; thus if you are carrying a 5% loan (as I am), they can cut it down to a 3.2% interest loan... (a monthly savings of $645.00 on a $100k loan!) BUT if you are 'between jobs', and really COULD USE a refinance, then their offer is withdrawn. No proof of employment means NO chance of refinancing. -Period. How 'helpful' is that? If you're not 'underwater', they won't 'help' (possibly) - until you are.
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| EntryNo: |
2376 |
| Date: |
Friday
04:16 PM
19.10.2012 |
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Nicola Brown |
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They told me that if I made a deposit within 24 hours that I would not be charged a fee. A deposit was made at midnight, and this morning when I look at my account I was charged 3 overdraft fees. Their customer service rep was an inept and rude. I hate wells fargo!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!
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| EntryNo: |
2375 |
| Date: |
Friday
01:30 PM
19.10.2012 |
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D! |
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They have way to many -BADWORD- -BADWORD- too!
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| EntryNo: |
2374 |
| Date: |
Friday
01:05 PM
19.10.2012 |
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Jay |
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Wells Fargo is just a bunch of robbers, period. They secretly charged my small checking account (used to be free) monthly charges without sending me notice.
And I was told they will continue to do so until the account is negative and then they will close it. Sucks. Dont do any business with them. !!!
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| EntryNo: |
2373 |
| Date: |
Thursday
03:38 AM
18.10.2012 |
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John Wiggins |
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Wells Fargo is the worst bank in existence I opened an account in July requested A debit card Received debit card in October Wow went to activate today find out its another debit card different then the one I have in my hand listed in my online account. There service people were nasty, And did not seem to understand Good customer service . There reply was we will send you another one in seven days , Get another temporary card. Smells of some kind of fraud.
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