# Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | ... [ » ]

 EntryNo: 3172
 Date: Wednesday
04:47 PM
10.06.2015
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Firefox/38.0 steve
Firefox United States of America
just found out that WF is a huge supporter of the LBGT (-BADWORD-)community. This alone precludes me from doing business with them. Aside from that I waited 110 days to close being strung along like a sheep to slaughter only to have them ask multiple times for the same information I previously supplied. Decided to cut my losses and go elsewhere for my mortgage. By the way, loan was for a home that is owned free and clear, credit score 800+ and LTV of 75%.
Visitor comments: 3
 EntryNo: 3171
 Date: Tuesday
12:53 PM
09.06.2015
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Firefox/38.0 Joe
Firefox United States of America
Their customer service has gotten as bad as AT&T, which is pretty bad. You can't just call and get help, you get this long answering system, with endless options, then when you finally get a real person on the phone, they can never help you and need to transfer you, of which you will either 1. need to be transferred again, 2. get cut off and have to start all over again, or 3. be put on hold for a long time.
Visitor comments: 1
 EntryNo: 3170
 Date: Monday
02:54 PM
08.06.2015
Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/43.0.2357.81 Safari/537.36 R James
Safari United States of America
I've been trying to wrap up my mortgage loan and the communication is terrible. One would think they would have your best interests in line. Evidently not.

I've been ignored and feeling like the low man on the totem pole.

Latest instance outside of resending information 3 or 4 times over is that I was talking to the consultant on 06/03/2015 and I had responded with a question, it was left in limbo. I had emailed the consultant again on friday, just to find out via automatic reply that she went on vacation on 06/04/2015 and will not be back until the 18th of the month.

I emailed the branch manager... very little response. Its not over midday and still nothing. I emailed the loan officer/underwriter... no response. I've went to twitter, very little response.

I know I'm supposed to be closing at the end of the month, but they are wasting my time and energy when I can't get a simple response to a simple question.

It is the worst and most unprofessional company I have ever had done business with. Ridiculous.

Visitor comments: 1
 EntryNo: 3169
 Date: Friday
06:48 PM
05.06.2015
Mozilla/5.0 (Windows NT 5.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/43.0.2357.81 Safari/537.36 Dan
Safari United States of America
charged us twice what we were told the fees would be for wire transfer, good luck getting a refund. called four numbers listed for our local wells fargo bank and none get an answer. closed our account and went with a credit union for our banking needs and very happy we did.
Add comment
 EntryNo: 3168
 Date: Thursday
09:23 PM
04.06.2015
Mozilla/5.0 (Linux; U; Android 4.0.3; en-us; KFTT Build/IML74K) AppleWebKit/537.36 (KHTML, like Gecko) Silk/3.66 like Chrome/39.0.2171.93 Safari/537.36 Paula Beerstein
Safari United States of America
WF employee mistakenly linked my new ATM card with my old closed account, this allowed debits to pile up unpaid . WF collections dept. continuously harnessed me with automatic dialer concerning these debits . I called WF , they gave me number to report problem , next person gave me different number etc. after about 3 months & many more calls WF claimed to have fixed problem yet it took 3 more months before harassment ceaced & problem was fixed .WF made me spend 6 months of my time and minutes on my cellphone cost me more money . they never even apologized much less compesated me for hundreds of dollars that their error cost me !
Add comment
 EntryNo: 3167
 Date: Thursday
09:38 AM
04.06.2015
Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/43.0.2357.81 Safari/537.36 tristen otteman
Safari United States of America
ONLINE BANKING ISSUE

It appears if you use a VPN to dial in, the log in to remote banking will be blocked every time, and you will have to call customer service and play 20 questions with them.

So, when you log in to online banking, you have to be in the same location/state each time or u get blocked.

And this seems like a big brother monitoring issue to me, since if you provide proper credentials and such, there shouldn't be a problem, anywhere in the united states. I finally pulled my money and went to PNC where this is NOT a problem.

Add comment
 EntryNo: 3166
 Date: Monday
04:47 PM
01.06.2015
Mozilla/5.0 (iPad; CPU OS 5_1_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9B206 Safari/7534.48.3 Richard
Safari United States of America
Wells Fargo OMG what a joke. I have been a business and personal banking customer for 20+ years. The branch in Tempe Arizona managed by Hector Melicoff-Ortiz phone number 480-350-2530 used to be a great branch when Crystal managed it. Hell they we're always helpfully and curtious and accomodating for me. I used to buy them pizza from the joint in the same neighborhood as their office and have it delivered to show my appreciation. This weekend I went in to cash a $1700 dollar check and forgot my wallet. The teller that waited on me was new her name was Rose. I provided my account information and my electronic PIN then said to wait a moments and went behind the wall to talk to this Hector and he said ABSOLUTELY NOT DO NOT CASH HIS CHECK WITHOUT A PHOTO ID. I asked to please speak with him and interrupted his texting and emailing on his phone. He became agitated and said he would NOT ALLOW THE CHECK TO BE CASHED UNDER ANY CIRCUMSTANCE WITHOUT MY ID! Half the branch knows me by name and my accounts and business. I asked to please have a particular banker come to the window to identify me and he said no and picked up the phone and said he was calling the police on me!! I went to another branch that is father and they know me and cashe the check with no problems. I asked that Hectors supervisor call me and the manager of the other branch sent her an email and outlined the situation and Melissa Howell the district manager has not called me and probably will not either.

I am an old white male with obvious disabilitys and felt humiliated in front of the other customers in the branch and the staff all of which were not old or white. This is an obvious display of overt discrimination and when asked to have this escalated they by not calling me must condone this disparit treatment.

Visitor comments: 2
 EntryNo: 3165
 Date: Monday
03:43 PM
01.06.2015
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Firefox/38.0 jeff Barnes
Firefox United States of America
wells fargo has given out my card numbers. each time i get a new card they just send out the numbers. they say I made a deal for recurrent payments then they will give them your card numbers.If you have payments set up or not. It took 27 hrs on the phone with wells fargo before someone told me the truth. they just said i did it. This is how i get ripped off all the time with wells fargo.
Add comment
 EntryNo: 3164
 Date: Sunday
10:23 PM
31.05.2015
Mozilla/5.0 (Linux; U; Android 4.1.2; en-us; SCH-R830C Build/JZO54K) AppleWebKit/534.30 (KHTML, like Gecko) Version/4.0 Mobile Safari/534.30 esteban orona
Safari United States of America
I opened my account with wells fargo on 10/23/15 with a check for $15,900.00. The manager had writes me a reciept and said it would be sent to foriegn collections. This check does not appear as pending in my account. Stil have not been paid. The foriegn collection agency was in contact with me until they told me that the funds were drawn on and getting ready to transfer into my account. Another check that I had deposited during that time for $1740 was deposited via atm and then withdrawn by, I dont know who?. With an additional $20. I wrote two personal checks which the bank did not honor. And started to close my account without notifying me. I was then sent to the DA's back check dept. My statements show no checks being recorded by my bank. The DA's office srates there is no proof by the merchant of what I am being charged with. Case dropped
Visitor comments: 2
 EntryNo: 3163
 Date: Friday
01:43 PM
29.05.2015
Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/43.0.2357.81 Safari/537.36 Carey
Safari United States of America
On May 1, 2015 I was in the process of secure financing to buy out my lease ending on June 9, 2015 from Honda Financial Services. I leased my vehicle from Honda in Minnesota and recently relocated to Texas, with the intention of purchasing the vehicle at the end of the lease. I contacted Wells Fargo Financial Services The Wells Fargo Inbound Sales Specialist informed me that if I went through Wells Fargo for financing, not only would they help get me a competitive interest rate, they would also take care of the title, registration, license plates, and tax payment. On May 14, 2015 I made an appointment with the Wells Fargo Inbound Sales Specialist to finalize this loan at a local Wells Fargo branch in Houston, Texas where I would be speaking with a local Private Banker. During the contract review process, I was informed that I would be financing $15,000 for the payoff as well as sending separate checks to Wells Fargo in Tempe, Arizona who would be taking care of the tile, registration, license plates, and tax payment directly with the State of Texas and Honda Financial Services. The Private Banker as well as the Inbound Sales Specialist informed me that I would be receiving the registration, title, and license plates by mail and that I could expect these between 7 – 14 business days. On May 28, 2015 I still haven’t received the registration, title, and license plates so I contacted the Wells Fargo office in Tempe, Arizona to learn that there was an internal issue with the paperwork and that they were sending my checks back to me, where I would need to take care of all the paperwork on my own. On May 28, 2015 I received a phone call from the Inbound Sales Supervisor accepting responsibility for the issue and apologizing, but that nothing can be done and that I would need to take care of all on my own. This situation has me believe that I was sold a service that was not part of the original agreement secure financing and interest by misleading me. I do have email correspondence between all parties listed above and myself, indicating that the paperwork would be taken care of by Wells Fargo.
Visitor comments: 2
« previous page next page »

Please help spread the word by linking to WellsFargoSucks.com on your website or blog.