# Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | ... [ » ]

 EntryNo: 3527
 Date: Thursday
04:29 PM
17.11.2016
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:49.0) Gecko/20100101 Firefox/49.0 Shirley
Firefox United States of America
I posted my story earlier but now I have an update! The basic story is that I asked Wells Fargo for the payoff amount on my line of credit back in May. They gave me the wrong amount, which I paid, then charged me interest and penalties on the remaining balance they claimed I still owed. They never explained to my satisfaction why I still HAD a balance after a payoff (they just said it was "the amount still owing on the account"). I battled with them all last summer, then gave up and asked for a second payoff just to be done with the matter. This time, they had me overpay and there was a credit of $40.03 on my account that showed up on 2 statements, so I asked that it be refunded. They sent a cashiers check for $40.30 (.27 too much), but I didn't notice it was wrong and deposited it. They then STOPPED PAYMENT ON THE CHECK and my bank charged me $12 bounced check fee. I went back to WF to demand refund of the $12 (I believe WF charges $45 for bounced checks, so they got a deal); naturally, WF wouldn't accept an emailed scan of the notice and check I received from my bank, and I don't have a fax, so I had to go into the bank and waste time waiting for someone to fax it to WF for me. Today, I had a call from WF's "Executive Offices" saying they had received a complaint about the bounced check fee, but have no proof that they ever stopped payment on a check! I told the silly woman that I faxed proof to David Coffee at WF on Monday and she said, "Who's David Coffee?" I replied, "How would I know? I don't work for WF, although sometimes it feels like I do." Oh, and another thing - this month's line of credit statement says I have a debit balance of $3,167.37 with a $255 payment due 12/1! I haven't used my line of credit and don't plan to EVER use it again until I can close it in March 2017 without incurring a hefty $400 early closure fee. So, I had to call WF again to find out what was going on. The new stupid woman kept me on hold for about 15 min. and then reported that the timing of the statement had caused an inaccurate statement balance to be posted and that she'd send a statement showing my account balance is zero. I simply cannot believe how inept, unprofessional, -BADWORD-ic - and now, per recent news stories, criminal - Wells Fargo bank has proven to be. Get out while you can!
Add comment
 EntryNo: 3526
 Date: Tuesday
08:48 PM
15.11.2016
Mozilla/5.0 (Linux; Android 6.0.1; SM-G920V Build/MMB29K) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/54.0.2840.85 Mobile Safari/537.36 Andrey Salganik
Safari United States of America
They're a good company they paid for my maintaince heroin medicine .... Thank you Wells Fargo for taking care of your employees
Add comment
 EntryNo: 3525
 Date: Saturday
08:59 AM
12.11.2016
Mozilla/5.0 (Linux; Android 6.0.1; XT1585 Build/MCK24.183-22) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/54.0.2840.85 Mobile Safari/537.36 Kip
Safari United States of America
I agree that wells Fargo sucks as a company, but People need to stop bashing their phone employees. They aren't "inept stupid" people. They are under trained over worked people. I work for this nightmare and everyone I work with is a smart, perfectly capable human being. They just want us to an impossible job. And then customers like you who blame them for not being able to help you make it worse. Trust me, we don't have a lot at our disposal to help you other than information. It sucks but it's Wells fault. Not the poor employee. So stop being a -BADWORD- customer and -BADWORD- person and stop shooting the messenger. Learn to aim.
Add comment
 EntryNo: 3524
 Date: Thursday
09:43 PM
10.11.2016
Mozilla/5.0 (Windows NT 6.3; WOW64; rv:49.0) Gecko/20100101 Firefox/49.0 Warsk
Firefox United States of America
The WF website redesign is a horror show. An absolute travesty of value. Who in their right mind thought this was a good idea? Just...go check it out for yourself. 'Nuff said.
Visitor comments: 1
 EntryNo: 3523
 Date: Tuesday
07:19 PM
08.11.2016
Mozilla/5.0 (Linux; Android 5.0.1; SAMSUNG-SGH-I537 Build/LRX22C) AppleWebKit/537.36 (KHTML, like Gecko) SamsungBrowser/4.0 Chrome/44.0.2403.133 Mobile Safari/537.36 Alleesha
Safari United States of America
So all I wanted to do was transfer my paycheck into cash so I could buy some stuff for school. The lady at the desk couldn't help me because she wanted a debit card and a drivers license. I didn't have a debit card because I had to make enough money to open a direct account.And I'm just starting on this new job and for some f=&×;$@ reason I didn't even have a social security account to begin with so I asked her I asked her if I can give het both my residency and she said if you don't have those things I can't help you soooooo... then I just -BADWORD- left cuz all i want to do is open up a -BADWORD- bank account and get a debit card so I don't have to worry about that -BADWORD- chip!!! But this -BADWORD- is like nooooo I can't -BADWORD- tell you that I can't help you because I have to make it awkward that -BADWORD- sucking cun t -BADWORD- -BADWORD-!!!!!!!!#&!, $&!; $
Add comment
wellsfargosucks.com
 EntryNo: 3522
 Date: Monday
04:38 PM
07.11.2016
Mozilla/5.0 (Windows NT 6.1; Win64; x64; Trident/7.0; rv:11.0) like Gecko Child of WF Employee
Mozilla United States of America
My poor mother, in her late 50's, lost her job in marketing after 9 years with the same company. After looking for another marketing gig, she had to settle for a $14/hour WF teller position at a terrible grocery store branch. They treated her horribly, belittled and berated her constantly and when the manager realized she wasn't drinking the Kool Aid, they initiated a campaign of constant micromanagement, surveillance and harassment in order to terminate her under the guise of something legitimate. They documented every little thing possible...although they were fine with other employees playing Pokémon Go and ignoring customers, my mother was written up for turning her back to get something off the printer and not locking her screen (which everyone else also did). When she complained about the continued high-pressure sales tactics she was still being forced to utilize to sell "solutions" after everything came out in the media, it just got worse for her. Finally, today, she ultimately quit after 6+ months of HELL after they actually had the nerve to accuse HER of trying to open a fraudulent account for a customer!!! (Apparently the customer's ID had an issue, and she didn't catch it right away but another teller did.) The account wasn't opened until days later when the customer came back with the right information, but they opened an internal investigation weeks later and accused her of attempting to commit fraud. Really WF? Yes, my mother, a professional of over 30 years who doesn't give a FF about your sales goals, decided she was going to really boost her career as a $14/teller by opening one fraudulent account. Reality check: It was an honest mistake given the fact she had very little experience in opening accounts. Maybe if they had been so diligent in years past, they wouldn't be such a stain on the financial services industry. They continue to place blame on the backs of the underlings at the bottom. Suck it, WF.
Add comment
 EntryNo: 3521
 Date: Saturday
05:26 PM
05.11.2016
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:49.0) Gecko/20100101 Firefox/49.0 Jim
Firefox United States of America
Called to check on past transaction. Got someone in India who kept mixing up account number and stock symbols. Was supposed to transfer me to US rep but got disconnected. She can go f u c k a camel but should not work for Wells.
Add comment
 EntryNo: 3520
 Date: Saturday
05:13 PM
05.11.2016
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:49.0) Gecko/20100101 Firefox/49.0 Jim
Firefox United States of America
Called to check on past transaction. Got someone in India who kept mixing up account number and stock symbols. Was supposed to transfer me to US rep but got disconnected. She can go -BADWORD- a camel but should not work for Wells.
Visitor comments: 1
 EntryNo: 3519
 Date: Friday
08:00 PM
04.11.2016
Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; rv:11.0) like Gecko Cindy Gray
Mozilla United States of America
THIS IS THE BS I HAVE BEEN DEALING WITH FOR 19 YEARS - I KNOW THERE HAS TO BE OTHER VICTIMS OF HELLS WELLS FARGO........... I JUST RECEIVED ANOTHER CALL FROM YET ANOTHER PERSON AT 7:54 PM ON A FRIDAY NIGHT SAYING YOUR MORTGAGE PAYMENT SHOULD BE MAILED TO BLAH BLAH BLAH... AND YET THIS INSANE PEOPLE HAVE BEEN NOTIFIED TO NOT CONTACT ME EVER........... THAT IS WHY I HAVE A WONDERFUL ATTORNEY WHO WILL PROBABLY HAVE A NERVOUS BREAKDOWN DEALING WITH THIS PPL. EVERYTIME THEY CALL ME AND IT IS ALWAYS A DIFFERENT PERSON AS I JUST TOLD THIS -BADWORD- THEY CHANGE PPL EVERY 8 MINUTES TO NOT CALL ME WITH THIS 411 I TAKE MY HOUSE PAYMENTS TO MY ATTY SO I DONT HAVE TO DEAL WITH THEIR BS- AND THEY WONDER WHY THEY ARE IN TROUBLE..................... .. **$&$*#(*#@&$*@#
Add comment
 EntryNo: 3518
 Date: Friday
05:34 PM
04.11.2016
Mozilla/5.0 (iPhone; CPU iPhone OS 8_3 like Mac OS X) AppleWebKit/600.1.4 (KHTML, like Gecko) Version/8.0 Mobile/12F70 Safari/600.1.4 Nicole
Safari United States of America
Horrible experience!
This branch needs to be shut down
NDMLSR ID:571873

While waiting for my patient to make her transaction which took nearly a hour to do because their system shut down as she was signing her documents electronically, I walked over and asked a rep for Kleenex because my nose was running do to allergies and he told me to go next door to "cold stone" how rude. The manage who info I provided did "NOT" even have him apologize to me. He just apologize for him. Awful experience and never going back. My patient mention getting rid of them and converting to Bank of America I thank God for that. 😡😡😡

Add comment
« previous page next page »

Please help spread the word by linking to WellsFargoSucks.com on your website or blog.