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 EntryNo: 3194
 Date: Saturday
02:40 PM
Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/44.0.2403.155 Safari/537.36 Charles h Wirth
Safari United States of America
Waked up to a counter clerk and ask if they took plastic to pay on mortgage - they said yes - ran the transaction - came home to my citi statement saying it was ran as a cash advance- $42.02 PLUS $4.34 interest since date of payment. I was not told this when transaction was made. Citi says Wells fargo must correct it - wells fargo says citi must correct it My money is gone - my citi acct is closed - my Wells fargo mortgage will shortly be paid in full and then I shall never work with either again WELLS FARGO SUCKS
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 EntryNo: 3193
 Date: Wednesday
05:30 PM
Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/44.0.2403.130 Safari/537.36 Brian
Safari United States of America

They totally screwed up my HELOC paperwork..supposed to get a conversion right after 10 years, but they put the wrong paper in front of me to sign, and like an -BADWORD-, I signed. Alerted Wells to this and after sitting on hold for house, and talking to multiple morons whose only job is to get rid of you, they told me I'm screwed. So after 20 years, 160 referrals to this outfit (are they grateful...hell no) I am leaving this train wreck of a bank.

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 EntryNo: 3192
 Date: Tuesday
01:31 PM
Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.1; Trident/6.0) Paula
Internet Explorer United States of America

Want to share my recent experience with Wells Fargo. I am a 30 year customer of Wells Fargo where I have checkings, savings, CD and retirement plan with them. I opted to apply for a home mortgage loan with them believing that as a customer it would be a breeze. I provided all the required documents (W-2, pay stubs, tax returns, account balances, etc) and was pre-approved on April 17. By the way, I also have a credit score of over 800. I took my little letter and went to Louisville Ky where I made an offer on a condo. Subsequent to this, Wells Fargo asked for sundry documents, some of which had no relationship to my application. I got to what I thought was the end and was told by the mortgage consultant that all they were waiting on was the Master HOA agreement. Fast forward, 3 weeks later no movement and it is getting close to the expiration date for the contact. A flurry of calls and contacts from me and my real estate broker did not do anything. About a week before the contract expired, we learned the mortgage broker had quit Wells Fargo but no one had bothered to let me know. I finally reached his boss who said "you know J is no longer with Wells Fargo" and proceeded to tell me that my company had told them they were not transferring me to KY. I said to her what are you talking about. You had told me that all you were waiting on is the HOA Master Agreement. Besides, I never told you I was being transferred. We live in a mobile society where people live in one city and work in another; and my understating of HR law is they can only verify that I work for them and that I am in good standings. I asked for the issue to be escalated. June 18, 1 day before the contract expires, she calls me back and says, "We got the HOA agreement and it does not meet our standards; therefore we are declining your loan." Really, after pre-approving me, I had provided every document under the sun, had a 800+ credit score, a six-figure income and a 30 year customer of their bank, they were denying my loan application because of the HOA policy. I have never heard of such a thing.

I wanted to share this story with others who may not know they can come up with whatever excuse they want to finance you or not and what recourse do you have. Luckily my story turns out well as I was able to secure a loan from another bank. I am in the process of closing out all my accounts with Wells Fargo as I refuse to do business with a company that would treat people so shabbily.

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 EntryNo: 3191
 Date: Sunday
11:39 AM
Mozilla/5.0 (Windows NT 6.1; rv:39.0) Gecko/20100101 Firefox/39.0 Mark
Firefox United States of America
Got the same old message when calling customer service. Unusually high call volume estimated wait time is 20 minutes. Seriously? My time is more valuable than that. Who at work can sit around on the phone to talk to customer service and wait 20 minutes? Wells Fargo sucks!
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 EntryNo: 3190
 Date: Thursday
07:34 PM
Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/44.0.2403.130 Safari/537.36 Emanuel Hernandez
Safari United States of America
If You are Bank Shopping please STAY AWAY FROM WELLS FARGO

On June 2015 I went to a Wells Fargo Branch to open a Business Checking Account and at first all looked Great.
I sat down with Haley Hammock I explained to her how my business worked and provided all the required documents. I also explained that due to the nature of
my business I was always traveling and that I was not going to have access to a regular branch location on the regular bases therefore I needed to be able to do Bank Wire requests online.
She said that that was no problem that she was going to set it all up and put me in contact with their Business Development so they can add that into my account so that I could be able to do wires online.

I was surprised that They didn't offer the ability to do wire request online to all their customers like the majority of banks now days but since they assured me that they were going to add that to my account I was not worried.

I opened my account and on top of that I opened my Personal Checking and Savings account as I thought that it was a good idea to have them all in one place since I didn't know that Wells Fargo was a Scam. While in the meeting I explained that I was leaving the country in 3 days and that if there was anything else they needed from me that they needed to let me know before I leave. She said no we got all we need and she put me in the phone with Jay Johnson who was the guy in charge of setting all up for me to do Wire Requests.
Spoke with him and all was perfect he said that he was going to get busy and set it up for me.

I left the branch and I felt like I was in good hands. Oh boy I was wrong. From that point on it was a nightmare.

I left the country 3 days later and after a few weeks I needed to do a Wire Transfer so surely enough I logged in online to do the wire request just to find out that they never set me up to do wires.
I called Jay Johnson and he was on "vacation" but his replacement told me that I cant do Wire Request online.

Of course I felt scammed because I was promised otherwise. Like 3 days late this lady Tatia Cummings VicePresident I Sr. Business Relationship Manager I Wells Fargo Bank N.A. called me and explained that they made a mistake and that Haley Hammock and Jay Johnson dropped the ball and didn't do a thing but that she was going to "take care" of me.

I said cool shit happens so lets get me set up because I need to do this wire and if I don't do it I will default on this payment to my partner company and that makes me look bad as a company that cant pay their bills.

She said that she needed last year taxes, bank statements and other documents. I sent to her all the previous year balance sheets, bank statements and I thought that was it.

The next day she calls me and tells me that she had to meet in person with me. As you can imagine I was pissed. They knew I was not in the country. So I asked her why. WHy I need to travel back and spend thousands of dollars to meet in person with you? What is that you need from me that cant be done via email, fax or phone, is there a document to sign? She said no just that she wants to meet me in person. Remember all this just to set up my account to do WIRES!!!

I asked her this. Why am I being punished and forced travel back just to meet in person with you Tatia Cummings if it was you guys who dropped the ball and made a mistake.

Of course she didn't have a valid answer for that but she said she needed to meet with me in person or I was NOT going to get the ONLY THING I NEEDED IN THE FIRST PLACE.

I was really pissed off and I cursed at her and hung up but 2 days later I decided to comply and travel. I called Tatia Cummings again to set up a meeting date but now she says that I can't meet anymore and that now I had to wait 6 months in order to get set up to do wires. What a B***h!!! Apparently she was "offended" that I cursed at her. I am sorry but I am the one offended here Mrs. Tatia Cummings you guys made a mistake and wanted me to spend thousands of dollars on an unplanned travel to cover up for YOUR MISTAKE and that is 1,000 times more offensive that the little curse word I said during our conversation.

So in short I am traveling back to Close my Accounts and take all my money out. Wells Fargo is a Scam. Wells Fargo love False Advertisement and lack of proper of customer support and client satisfaction..

Tatia Cummings, Haley Hammock and Jay Johnson all should be fired on the spot and they are damaging the reputation of the Bank.

They look great in the outside but ionce you need them to do something for you they will simply leave you in the dark.

Anybody who has ever posted a positive review about them have obviously never had a situation where they needed the bank to get to really work for them they just have a regular Paycheck to paycheck checking account with a few bucks and that is why they are satisfied with Wells Fargo but anybody who do real business and that needs a real bank knows that Wells Fargo is a Fraud

Visitor comments: 2
 EntryNo: 3189
 Date: Wednesday
11:34 AM
Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/44.0.2403.125 Safari/537.36 Brenda
Safari United States of America
My dad forcefully made me get Wells Fargo and now because of him I'm stuck with a lot of issues.Like I moved from one state to move to another and as soon as I get to my new home I close the account.I thought I was okay because my outstanding balance was in the 300's, out of no where it sky rockets into the 600's! I was shocked and dissapointed about this!So now thanks to dad I'm stuck paying these payments! But here's the other thing that makes me frustrated!I got to make the first payment and there was actually payments on there that I never made!And I made a fraud claim and everything!But they said because I payed my card in the past and never payed attention to my account that those payments belong to me!So I have been paying for something I never knew about!What also makes things even worse on me is that they keep adding money!Everytime I make a payment,more money is put in!This is seriously crazy! I have bills and other things to pay and they are running me dry!I don't have money for a lawyer and now I have to find some way out of this!Wells Fargo is ruining my life!If anyone is reading this.DO NOT GET WELLS FARGO.
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 EntryNo: 3188
 Date: Saturday
10:11 PM
Opera/9.80 (Android; Opera Mini/7.6.40234/37.6116; U; en) Presto/2.12.423 Version/12.16 Rens
Opera United States of America
I have been with Wells Fargo since 2011. I have been sick since January of this year. In the the hospital twice...weeks apart. I was able to drive because of my illness (doctor instructions). My finances in the toilet. I spoke to them over th phone several times. My account was closed. Three days in went in person to fix things. The personal banker told me to wait 2 weeks then call collections. In about three days I contacted collections and I told the guy on the phone what the banker told me. He said ""Oh no...". I told him to take it out of my account. He told me fee. I was checking my statement and discovered that my checks totaled $69...and my bank fee were $245.00. I called back and a VERY UNPROFESSIONAL girl, Yeah I say girl adults aren't that rude. I was told they could have given me a break but"it has been paid "

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 EntryNo: 3187
 Date: Thursday
04:33 PM
Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/44.0.2403.125 Safari/537.36 Neel
Safari United States of America
This bank sucks! Bad tellers and Banking assistants.
I tried to purchase a Credit Card from them. Said they only gave secured credit cards to international students. Means, they hold the amount of the card as deposit.
Even after 3 years of Banking with them with the secured card, the banker says to me, "we don't trust International Students with normal credit cards."
What a bunch of Racists!

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 EntryNo: 3186
 Date: Thursday
04:10 PM
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; GTB7.5; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; .NET CLR 1.1.4322; InfoPath.3) Bill
Internet Explorer United States of America
I finished paying off my morgage on my home in 2003. I decided to move to FL and put my house on the market to sell last month.

When a buyer did a deed/title search, it showed that I had an unpaid loan with Wells Fargo. Appearently they never updated the electronic record with the register of deeds so it looks like I have a full unpaid morgage. I reported this over a month ago and they continue to ignore the issue so I can sell my home.

I hate this company!

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 EntryNo: 3185
 Date: Wednesday
10:57 PM
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_3) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/44.0.2403.125 Safari/537.36 Robert Franz
Safari United States of America
i had an employee permitted to write checks on an account i used for my rental properties. This allow him to pay the landscaper, handymen, and other expenses that come up. Turns out this -BADWORD- had a judgement against him. Wells Fargo froze my account, account was in my name, my social, and he was listed as an authorize signor. It took me a lawyer and a year to get my money back from these -BADWORD-s. Though every deposit on the account was mine and they knew this...-BADWORD-S....
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